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Sheraton Grande Ocean Resort

4.5 star property
Luxury Miyazaki resort with full-service spa, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grande Ocean Resort

Indoor pool, seasonal outdoor pool
Hot springs
Hot springs
Club Twin Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi
Hot springs

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Near the beach
  • 7 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Hot springs
  • Breakfast available
  • 3 indoor and 10 outdoor tennis courts
  • Health club
  • Seasonal outdoor pool
  • Room service

Feel at home (6)

  • Children stay free
  • Children's club (surcharge)
  • Playground on site
  • Premium TV channels
  • Garden
  • Terrace
The price is ₩126,232
₩138,855 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Corner Twin Room, Multiple Beds, Non Smoking

Corner Twin Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Twin Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 71 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, 1 King Bed, Non Smoking, Corner

Double Room, 1 King Bed, Non Smoking, Corner | Premium bedding, in-room safe, iron/ironing board, free WiFi

Double Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 71 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Shower/tub combination
Hair dryer
Bidet
  • 112 sq m
  • Ocean view
  • Sleeps 10
  • 5 Large Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking (Kings)

Club Suite, 1 Bedroom, Non Smoking (Kings) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Suite, 1 Bedroom, Non Smoking (Kings)

Highlights

Air conditioning
TV
Separate bedroom
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Shower/tub combination
Hair dryer
Bidet
  • 169 sq m
  • Ocean view
  • Sleeps 10
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 50 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Bed

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Highlights

Air conditioning
TV
Separate bedroom
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Royal Suite, Non Smoking (Club Floor)

Highlights

Air conditioning
TV
2 bedrooms
Premium bedding
Shower/tub combination
Hair dryer
2 bathrooms
Bidet
  • 300 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Corner Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Shower/tub combination
Hair dryer
Bidet
  • 109 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese Style Family Suite Non-Smoking

Japanese Style Family Suite Non-Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese Style Family Suite Non-Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 100 sq m
  • Partial ocean view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Club Double Room, 1 King Bed, Non Smoking, Executive Level

Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Double Room, 1 King Bed, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, Non Smoking

Family Quadruple Room, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Quadruple Room, Non Smoking

Highlights

Air conditioning
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
Coffee/tea maker
  • 71 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 50 sq m
  • Ocean view
  • Sleeps 8
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Suite, Non Smoking, Executive Level

Club Suite, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Suite, Non Smoking, Executive Level

Highlights

Air conditioning
TV
Separate bedroom
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Club Twin Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Single Room, Non Smoking

Highlights

Air conditioning
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
Coffee/tea maker
  • 35 sq m
  • Ocean view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Japanese and Western Style Family Suite , Non smoking

Japanese and Western Style Family Suite , Non smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese and Western Style Family Suite , Non smoking

Highlights

Separate sitting area
Air conditioning
TV
2 bedrooms
Premium bedding
Shower/tub combination
Hair dryer
Bidet
  • 146 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Triple Room, Multiple Beds, Non Smoking, Executive Level

Club Triple Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Triple Room, Multiple Beds, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 50 sq m
  • Ocean view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Royal Japanese Style Suite, Non Smoking

Royal Japanese Style Suite, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Royal Japanese Style Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
TV
2 bedrooms
Premium bedding
Shower/tub combination
Hair dryer
Bidet
  • 176 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Club Suite Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
TV
Separate bedroom
Premium bedding
Shower/tub combination
Hair dryer
Bidet
  • 109 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

Similar properties

Hot springs

Holiday Inn ANA Miyazaki, an IHG Hotel

Onsen
Free parking
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1001)
The price is ₩81,588
₩131,781 total
includes taxes & fees
Jan 13 - Jan 14, 2025
Holiday Inn ANA Miyazaki, an IHG Hotel
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About the neighborhood

Map
Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-ken, 880-8545

What's nearby

  • Phoenix Seagaia Resort - 1 min walk
  • Florante Miyazaki - 19 min walk
  • Tom Watson Golf Course - 2 min drive
  • Phoenix Country Club - 3 min drive
  • Miyazaki City Phoenix Zoo - 11 min drive

Getting around

  • Miyazaki Airport (KMI) - 28 min drive
  • Miyazaki Station - 21 min drive
  • Minamikata station - 30 min drive
  • Aoshima station - 39 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪パインテラス - ‬11 min walk
  • ‪風待ちテラス - ‬1 min walk
  • ‪英国式庭園 - ‬3 min drive
  • ‪セプト クルール - ‬4 min drive
  • ‪ぽっくる農園 - ‬3 min drive

About this property

Sheraton Grande Ocean Resort

When you stay at Sheraton Grande Ocean Resort, you can practice your swing on the golf course. You can visit the spa to be pampered with Thai massages, body wraps, or aromatherapy, and ガーデンビュッフェ「パインテラス」, one of 7 restaurants, serves dinner. Other highlights at this luxurious resort include 2 bars/lounges, an indoor pool, and a health club. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 734 units
    • Arranged over 43 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–1:00 PM
  • 7 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Mini golf
  • Playground
  • Grocery/convenience store

What to do

  • Tennis lessons
  • Golf lessons
  • Golfing
  • Mini golf
  • Horse riding/rentals
  • Segway rentals/tours
  • Hot springs
  • Shopping
  • Beach nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Segway rentals/tours

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Golf course on site
  • Golf driving range on site
  • An indoor pool
  • Seasonal outdoor pool
  • Shopping mall on site
  • Full-service spa
  • 3 indoor tennis courts
  • 10 outdoor tennis courts
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include Thai massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub. The spa is open select days. There are 3 hot springs open between 6:00 AM and 11:00 PM.

Dining

ガーデンビュッフェ「パインテラス」 - This buffet restaurant serves brunch and dinner.
Ristorante ARCO - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
米九（こめきゅう） - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
中国料理「藍海（らんはい）」 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
寿司処「八潮」 - This restaurant specializes in sushi and serves dinner only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 1900 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to September
  • Hot springs access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Frequently asked questions

Does Sheraton Grande Ocean Resort offer free cancellation for a full refund?
Yes, Sheraton Grande Ocean Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Grande Ocean Resort?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Sheraton Grande Ocean Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Grande Ocean Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Sheraton Grande Ocean Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sheraton Grande Ocean Resort?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Sheraton Grande Ocean Resort and nearby?
Have fun with onsite activities such as horseback riding, and practice your swing at the golf course. Additional recreation onsite includes segway rentals and hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sheraton Grande Ocean Resort also has 2 bars and a seasonal outdoor pool, as well as a health club and a garden.
Are there restaurants at or near Sheraton Grande Ocean Resort?
Yes, there are 7 onsite restaurants, featuring Italian cuisine.
What's the area around Sheraton Grande Ocean Resort like?
Sheraton Grande Ocean Resort is a short 1-minute walk from Phoenix Seagaia Resort and 19 minutes' walk from Florante Miyazaki.

Sheraton Grande Ocean Resort Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ETSUKO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

naka, 1-night family trip
Verified Hotels.com guest review

6/10 Good

ゴルフする人はいいのかも。
フロントの人数が少ないのか、常に待たされる。また、夕食のレストランの説明を聞くも、外国の方で要領を得ずよくわからなかった。車おりて預けた荷物が部屋にこないのでフロントに電話しないといけなかった。鉄板焼で3杯グラスワインセットで選んでもらうが、そんなに美味しいワインじゃなかった。まあ、自分で選べばよかったかな。観光地だからしょうがないのかな。他のお客さんはゴルフの人がほとんど。ゴルフのひとはゴルフが目的だから気にならないのかな。
Kosuke, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

KIWON, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

ありがとうございました。
2ヶ月前から、予約させてもらった。 当日空室があって、料金がかなり安かったので、変更出来るか電話で確認を取ろうとした。フロントの方の対応は好感でした。フロントの方が、予約の担当に電話を回すと言い、繋がった予約の担当の方の対応は、感じがとても悪かった。2ヶ月前から予約するより当日予約の方が料金が安い理由を聞いたら、稼働によって変動する、キャンセルや変更は1週間前じゃないと、料金は発生すると、私がわかっていないから聞いたのに、寄り添う話し方ではなく、断言口調でとても威圧的に感じました。金額の差額は私は部屋代のみで、当日予約は、食事もついていて、一万以上の差額だったため、どうしても確認しておきたかった。 電子レンジも、地下に1つしかなく不便でしたし、温泉もかなり遠い。快適ではなかったです。ただ、広いだけ。 ジムやプールの料金も宿泊者料金にしては割高でした。大分県のレンブラントホテルは、宿泊者は無料で使用できますし、ジムの雰囲気もかなり良いです。 間違いなく、二度と利用しません。 ラグゼ一ツ葉の方がよかった。
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's really good and impressive since my stay. Actually, Your staff is good to me.
JONGHYUK, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

YOO JUNG, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Bong, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

yumi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SAKAMOTO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

HIROTO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Toshimitsu, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

misa, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Koichi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SATOKA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

YUKI, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The fitness center, pool and onsen were wonderful! The food was excellent as was the service.
Katherine, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Youngjin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

HIROSHI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love the swimming pool!
Tomomi, 1-night trip
Verified Expedia guest review