See all properties

Queens Hotel Cheltenham

4.0 star property
Hotel with restaurant, near Cheltenham Racecourse

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Queens Hotel Cheltenham

View from room
Superior Suite, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk
Reception
Serves lunch and dinner
Executive Double Room, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Lobby fireplace
  • Front-desk safe
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is ₩122,054
₩146,465 total
includes taxes & fees
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

Superior Double Room, 1 Queen Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Ensuite, City View

Superior Room, 1 Queen Bed, Ensuite, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 King Bed, Ensuite

Executive Double Room, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Executive Double Room, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Ensuite

Superior Suite, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Classic Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Breakfast, lunch, dinner served; British cuisine

Malmaison Cheltenham

Pet friendly
Parking available
Free WiFi
Restaurant
8.6 out of 10, Excellent, (848)
The price is ₩114,520
₩137,424 total
includes taxes & fees
Jan 19 - Jan 20, 2025
Malmaison Cheltenham
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
The Promenade, Cheltenham, England, GL50 1NN

What's nearby

  • Cheltenham Town Hall - 4 min walk
  • The Promenade - 6 min walk
  • Cheltenham General Hospital - 11 min walk
  • University of Gloucestershire - 12 min walk
  • Cheltenham Racecourse - 5 min drive

Getting around

  • Gloucester Station - 11 min drive
  • Cheltenham Spa Station - 19 min walk
  • Toddington Railway Station - 19 min drive

Restaurants

  • ‪Bar Fever Cheltenham - ‬7 min walk
  • ‪Imperial Gardens - ‬3 min walk
  • ‪Côte - ‬4 min walk
  • ‪No. 131 - ‬2 min walk
  • ‪The Ivy Montpellier Brasserie Cheltenham - ‬3 min walk

About this property

Queens Hotel Cheltenham

Queens Hotel Cheltenham puts you just a 5-minute drive from Cheltenham Racecourse. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Victoria's, which serves lunch and dinner. Other highlights at this eco-certified hotel include a terrace and a garden. The helpful staff and overall property condition get great marks from fellow travelers.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 15 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Conference space (1292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 1
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Victoria's - This restaurant serves lunch and dinner.
The Gold Cup Bar - This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 20.00 per person
  • Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 30 per pet, per night

Parking

  • Self parking costs GBP 15 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Cheltenham Mercure
Hotel Mercure Cheltenham
Mercure Cheltenham Hotel
Mercure Cheltenham Queen's
Mercure Cheltenham Queen's Hotel
Mercure Hotel Cheltenham
Mercure Queen's Hotel
Queen's Cheltenham
Queen's Cheltenham Hotel
Queen's Hotel Cheltenham
Queens Hotel Cheltenham MGallery Collection
Queens Hotel MGallery Collection
Queens Cheltenham MGallery Collection
Queens MGallery Collection
Queens Hotel Cheltenham
Mercure Cheltenham

Frequently asked questions

Does Queens Hotel Cheltenham offer free cancellation for a full refund?
Yes, Queens Hotel Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Queens Hotel Cheltenham?
Yes, dogs are welcome. There's a charge of GBP 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Queens Hotel Cheltenham?
Yes. Self parking costs GBP 15 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Queens Hotel Cheltenham?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Queens Hotel Cheltenham and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Queens Hotel Cheltenham also has a garden.
Are there restaurants at or near Queens Hotel Cheltenham?
Yes, there's an onsite restaurant, Victoria's.
What's the area around Queens Hotel Cheltenham like?
Queens Hotel Cheltenham is in the heart of Cheltenham, a short 4-minute walk from Cheltenham Town Hall and 6 minutes' walk from The Promenade. Travelers say the local area is good for shopping and very central.

Queens Hotel Cheltenham Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Claire, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Really friendly staff
Lucy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
A lovely hotel, great service
Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sze Tsun Eric, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Lovely hotel with parking in central location.
Amanda, 1-night trip
Verified Hotels.com guest review

6/10 Good

c, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel and staff were excellent, my husband was unwell so we left early which was out choice. Your receptionist on Sunday morning was very helpful when we checked out and asked if there was anything she could do for my husband which was very nice of her, but he just wanted to get home as he was feeling poorly
Gail, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Pros - - Lovely looking hotel, cosy and comfortable - Great location, parks around, Montpellier street and access to the Promenade with shops, food, main Cheltenham spots easy to reach by walking - All staff were very welcoming, helpful and accommodating even when things went wrong - good service - moved me to a more comfortable room on arrival - came to help when TV wasn’t working etc. - kindly apologetic when my room phone wasn’t working - Gluten free food options in dining - enjoyed breakfast and dinner - Lovely looking comfortable restaurant and cosy bar Cons - - Needed water at night and phone would not connect to reception or room service - had to walk down myself to get a bottle - Only Freeview - no Smart TV / Streaming - Would have liked more food options for vegetarian and gluten free (only 1 main, starter and dessert currently) - perhaps more varieties of bread / pastries - although that said atleast the basics are there (which is still not the case in many hotels!) - 1 bread and 1 cereal No - Room service appeared to have an additional £7.50 charge per tray which I’ve never seen before and put me off ordering anything to my room - Would have loved to see a spa / gym
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vijay, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

john, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really enjoyed my stay here. The staff were excellent and the location is very accessible.
Kristopher, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and great staff. Can’t ask for more from a hotel.
Kristopher, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Jack, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Sean, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Richard, 1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very Good

Very comfortable and pleasant hotel. Room was well appointed with very comfortable bed and small but good bathroom. Breakfast choice was excellent although some corners cut re quality of ingredients I'd say.
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Suzy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel, friendly staff. Great location
Kim, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very friendly staff. Easy and fast check in process. Beautiful property! Extremely clean and spacious room and comfy bed.
Greg, 1-night family trip
Verified Expedia guest review

6/10 Good

The Carpet in our room was not fitted correctly im a carpet fitter myself and with carpet not tucked in on the edge and up the skirting a hole in the floorboards so has you walk about you sink into the floor the carpet needs coming up floor repaired and then re fitted its not a big job about half a days work could sort this also it say City view all we had was a view of 3 tree tops chairs dirty stains on and a stain on the quilt cover for a room thats £200 a night without breakfast we would expect more Fiona on the front desk was amazing and really helpful and informative its a shame as this was a birthday treat for my wife and if it wasn’t for the fact that we had already made plans in town i would have asked for a different room or refund
c, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

In a very convenient location. Really enjoyed the food. All staff were professional and attentive. A special ‘thank you’ to Kyra who arranged the return of my husband’s sun hat which he accidentally left behind in our room. We would stay at this hotel again but would upgrade our room as the one we had was located by the air conditioning units, so a little noisy and not a pleasant view from the window.
Kate, 2-night romance trip
Verified Expedia guest review