Racquet Cuernavaca

4.0 star property
Family-friendly hotel in Rancho Cortes with spa and outdoor pool

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Photo gallery for Racquet Cuernavaca

Outdoor pool, pool umbrellas, sun loungers
Outdoor banquet area
Presidential Suite | In-room safe, desk, iron/ironing board, free WiFi
Sauna, hot tub, body treatments, hot stone massages, body wraps
32-inch flat-screen TV with cable channels, TV
Nestled in Rancho Cortes, Racquet Cuernavaca offers an eco-friendly retreat with a poolside bar, outdoor pool and children's pool. Unwind at SpaCiel with massages and facials or play mini golf on the grounds; enjoy El Patio's Regional cuisine and connect to in-room WiFi. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Spa
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 9 outdoor tennis courts
  • Health club
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Business center

For families (6)

  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is ₩77,471
₩92,771 total
includes taxes & fees
Feb 26 - Feb 27

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
Desk
Iron/ironing board
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
Desk
Iron/ironing board
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

Double Suite Junior

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Fco Villa 100 Fracc Rancho Cortes C P, Cuernavaca, MOR, 62120

What's nearby

  • La Paloma de la Paz - 2 min drive
  • University of the State of Morelos - 5 min drive
  • Portal D10 - 6 min drive
  • Galerias Cuernavaca Mall - 8 min drive
  • Cuernavaca Cathedral - 8 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 67 min drive

Restaurants

  • ‪Café Alondra - ‬8 min walk
  • ‪La Hamburguesita - ‬11 min walk
  • ‪Pollo Feliz Buenavista - ‬11 min walk
  • ‪las Quecas de Caya - ‬16 min walk
  • ‪Cocina Económica "LOS ESPEJOS - ‬11 min walk

About this property

Racquet Cuernavaca

Enjoy your visit to Cuernavaca with a stay at Racquet Cuernavaca. Guests can visit the spa to indulge in hot stone massages, body wraps, or facials, and El Patio serves Regional cuisine. An outdoor pool, a poolside bar, and a health club are other highlights at this eco-certified hotel. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 52 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Mini golf
  • Playground

What to do

  • Tennis
  • Mini golf
  • Pool table

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1939
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • 9 outdoor tennis courts
  • Massage/treatment rooms
  • Banquet hall
  • Traditional architecture

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

SpaCiel has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub.

Dining

El Patio - This restaurant specializes in Regional cuisine.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 230 to 300 for adults, and MXN 115 to 180 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Racquet Cuernavaca
Racquet Hotel Cuernavaca
Cuernavaca Racquet Club Hotel Cuernavaca
Racquet Cuernavaca Hotel
Racquet Hotel
Racquet Cuernavaca Hotel
Racquet Cuernavaca Cuernavaca
Racquet Cuernavaca Hotel Cuernavaca

Frequently asked questions

Does Racquet Cuernavaca offer free cancellation for a full refund?

Yes, Racquet Cuernavaca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Racquet Cuernavaca?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Racquet Cuernavaca?

Sorry, pets aren't allowed.

Is parking offered on site at Racquet Cuernavaca?

Yes, there's free valet parking.

What are the check-in and check-out times at Racquet Cuernavaca?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM. Contactless check-in and check-out are available.

What is there to do at Racquet Cuernavaca and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Racquet Cuernavaca also has a health club and spa services, as well as an arcade and a garden.

Are there restaurants at or near Racquet Cuernavaca?

Yes, El Patio offers Regional cuisine.

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Racquet Cuernavaca Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

The areas are so beautiful and the pool has warm water
Pam, 1-night trip

10/10 Exceptional

Very nice property
Jeremy, 1-night trip

10/10 Exceptional

Racquet Club is the perfect place to relax with the family. The pool is the best part but also de mini gold and the tennis courts are great.
Jean, 1-night trip

6/10 Good

Beautiful garden, excellent tenis courts, great service and staff. Needs urgent renovation and maintenance of rooms, as well as better accessibility for disabled guests.
alejandra, 2-night trip

10/10 Exceptional

Relaxing vacation
What calm and wonderful place. We played tennis,swam and relaxed on the balcony. I would love to come back.
David, 1-night trip

10/10 Exceptional

The hotel is surround by trees and mountain good weather.
Pheng, 8-night trip

10/10 Exceptional

This is a wonderful hotel, beautiful gardens, great food, excellent service. It is only 50 min from Mex City and you are transported to paradise.
Maria, 1-night trip

10/10 Exceptional

It is a great property, however, property needs to improve facility for handicapped people
Luis, 1-night trip

10/10 Exceptional

Loved this hotel and I would stay again!!
Hotel was beautiful!!! Decor was antique but tasteful, staff was very friendly and food was great, I had the buffet brunch on sunday 9/17 . I’m just sad I didn’t have time to enjoy the pool or the spa.
jocelyn, 3-night trip

10/10 Exceptional

Good
Bernardo, 1-night trip

8/10 Very good

Hotel rooms are outdated.
Jennifer, 4-night trip

10/10 Exceptional

Lovely grounds and great value.
We loved all the grounds and outdoor areas.Raul was our server at several meals and gave us friendly, personal service each time. The rooms are large and comfortable. Overall, the facilities could use an upgrade, but have been nicely maintained.
Joseph, 2-night trip

10/10 Exceptional

Beautiful & peaceful 💕
Excelente customer service
Elena, 2-night trip

8/10 Very good

El upgrade, el early check in y el late check out.
Luis Guillermo, 1-night trip

6/10 Good

Needs updating and more cleanliness in general. The restaurant is ZERO INVITING
Laura, 1-night trip

8/10 Very good

Very good, close to excellent.
Beds are good. Ambiance is excellent. Cleaning is very good. Bathroom door didn't close. Some maintenance is required.
Joel, 4-night trip

8/10 Very good

The rooms need updating
Catalina, 1-night trip

8/10 Very good

The property is ok. The furniture linen and facilities are old and need maintenance. The staff and prices are great. The room cleaning was not too good. We found a cockroach and a spider when we arrived and we noticed that housekeeping did not sweep or mop the bedroom.
Luis, 3-night trip

10/10 Exceptional

This is a nice feel of inner Mexico, not Cancun destination. The hotel is located in Rancho Cortes. The central building is a beautiful mansion with courtyard built in 1930s in Spanish Mexican style. Most of the hotel are one story concrete structures built around 1960-1970s. There are few buildings 3-4 stories high. The units have authentic Mexican feel, but are not renovated to Hilton or Marriott standard. The courts at the hotel are hard surface and very well maintained. The food is authentic Mexican food. Most of the staff doesn't speak English but you can always find someone who does. If you want to go outside, the best option is to order Uber. Taxis are not recommended, as you don't know who you are driving with, plus they charge you twice the Uber price because they see an English speaking tourist. We had a nice time in Cuernavaca!
VLAD, 7-night trip

10/10 Exceptional

Muy buena experiencia
Muy buena experiencia, un lugar sumamente tranquilo para relajarse y desestresarse, la alberca con agua climatizada muy bien y el servicio sumamente amable, volveré totalmente sin duda
Julio, 2-night trip

8/10 Very good

Jorge, 1-night trip

10/10 Exceptional

Alberto, 9-night trip

6/10 Good

No vale lo que cuesta
Nuestra experiencia en el Hotel Racquet Cuernavaca fue, en términos generales, decepcionante. Aunque no fue completamente mala, sentimos que el precio pagado no corresponde con la calidad del servicio ofrecido. El personal del hotel es amable, pero poco atento. Desde nuestra llegada, hubo inconvenientes: al trasladar nuestro equipaje del estacionamiento a la habitación, las maletas se cayeron un par de veces, algo que dejó una mala primera impresión. Además, las llaves de la habitación constantemente se desconfiguraban, lo que nos obligaba a ir repetidamente a recepción para reprogramarlas. Este problema se agravaba porque la recepción está bastante alejada de las habitaciones. El hotel cuenta con canchas de tenis, pero utilizar las instalaciones en la noche tiene un costo extra, al igual que el préstamo de raquetas, las cuales se encuentran en mal estado. Esto nos pareció un detalle poco considerado para un lugar que presume de ser especializado en este deporte. Por otro lado, el agua de las regaderas es un punto crítico: no sale caliente. Si tienes suerte, puede estar tibia, lo cual no es aceptable para un hotel de este nivel de precio. En conclusión, aunque el personal es amable, los problemas de mantenimiento, los costos adicionales por servicios básicos y las fallas en las comodidades hacen que no recomendemos este hotel. Por el precio, hay opciones que ofrecen una experiencia mucho más satisfactoria.
3-night trip

2/10 Poor

El peor hotel
Elena, 2-night trip

8/10 Very good

Ximena, 1-night trip