Malmaison York offers a great location, putting you within just a 10-minute walk of York Minster and Shambles. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers say great things about the comfortable beds and helpful staff.
Languages
English
At a glance
Hotel size
150 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Onsite self parking (GBP 25 per night)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
20-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 27 for adults and GBP 13 for children
Late check-in between 11:00 AM and 2:00 PM can be arranged for an extra charge
Renovations and closures
The following facilities are closed on Monday and Tuesday:
Bar/lounge
Full-service spa
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Self parking costs GBP 25 per night
Guests must contact this property in advance to reserve onsite parking
Policies
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York
Frequently asked questions
Does Malmaison York offer free cancellation for a full refund?
Yes, Malmaison York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison York?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison York?
Yes. Self parking costs GBP 25 per night. Parking spots may be limited.
What are the check-in and check-out times at Malmaison York?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Malmaison York and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Malmaison York?
Yes, there's an onsite restaurant.
What's the area around Malmaison York like?
Malmaison York is in Bishophill, a short 4-minute walk from York Station and 6 minutes' walk from York Minster. Our travelers say the local area is very central.
Malmaison York Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 30, 2024
karen
karen, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 29, 2024
Barbara
Barbara, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
Best hotel in York
We love this hotel and stay every time we visit York if possible. We have tried several others and none quite meet the standard of the Malmaison.
We always book the Club Deluxe rooms as they are very spacious, with separate sitting area and huge bathrooms with separate bath and shower, and little touches like Ferrero Rocher, water and Nespresso in the rooms.
The location is great and the staff are always friendly, helpful and professional.
Also to note, the cocktails are outstanding!
Catherine
Catherine, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 28, 2024
Weekend stay
Our stay was lovely and we had a very relaxing time.
Would be nice if the restaurant clearly displayed breakfast times. The rooms could also do with the option of brighter lights. There was barely any light in the dressing area especially near the mirror.
Verified traveler
3-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 23, 2024
mark
mark, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 22, 2024
The reception staff were great when we arrived,keeping our luggage until our room was ready allowing us to go and enjoy the Christmas market. We returned around 6pm to collect our room key and luggage
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2024
Jacqueline
Jacqueline, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 11, 2024
Paul
Paul, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2024
A great 3 night break in york
Very good hotel very central near the train station and pubs and restaurants we will use the hotel again the next time we are visiting the city
The hotel is in a brilliant location.The staff are friendly and helpful, especially the restaurant staff who are first class. The food is fantastic, the choice and quality at breakfast is exceptional. The meal we had on the Saturday night was delicious and so flavoursome. Top marks to the kitchen!
The room was on the 6th floor and, whilst very spacious with an enormous bed, unfortunately it faced the main road and was surprisingly noisy both day and night. The cleanliness left a little to be desired, it never seemed to see a hoover with fluff on the floor.
We would definitely stay there again. It was a positive experience overall but we'd try and get a room at the back of the hotel if that was feasible.
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Huge room, nice breakfast, comfy bed, not a lot of noise. Will return!
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Baz
Baz, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 24, 2024
Dirty toilet and fake eyelash
Toilet was dirty when I arrived and found a fake eyelash on my pillow. They told me they would sort it out but offered nothing.