When you stay at Malmaison York, you'll be in a great location, within just a 10-minute walk of York Minster and York City Walls. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials, or aromatherapy. Other highlights at this eco-certified hotel include a fitness center and a bar/lounge. Fellow travelers say great things about the comfortable beds and helpful staff.
Languages
English
At a glance
Hotel size
150 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Onsite self parking (GBP 25 per night)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
Spa services
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
20-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 27 for adults and GBP 13 for children
Late check-in between 11:00 AM and 2:00 PM can be arranged for an extra charge
Renovations and closures
The following facilities are closed on Monday and Tuesday:
Bar/lounge
Full-service spa
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Self parking costs GBP 25 per night
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York
Frequently asked questions
Does Malmaison York offer free cancellation for a full refund?
Yes, Malmaison York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison York?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison York?
Yes. Self parking costs GBP 25 per night. Parking spots may be limited.
What are the check-in and check-out times at Malmaison York?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Malmaison York and nearby?
Malmaison York has a fitness center and spa services.
Are there restaurants at or near Malmaison York?
Yes, there's an onsite restaurant.
What's the area around Malmaison York like?
Malmaison York is in Bishophill, a short 4-minute walk from York Station and 6 minutes' walk from York Minster. Our travelers say the local area is very central.
Malmaison York Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 19, 2024
Loved staying here, even extended my trip an extra day because I didn't want to leave York or my room. The room was extremely clean and very spacious. The tub and large shower were such a bonus. The bed was very comfortable. There are plenty out USB outlets in case you forget your adapters. The room service was excellent. Dining and drinking at the hotel were exceptionally nice. Staff was wonderful. Will definitely be staying here again on my next trip.
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2024
Brilliant night away
Lovely hotel, located very central and staff very professional
Sam
Sam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
I wanted to move in!
Unfortunately I asked if I could stay and move in and they said no. I think that speaks volumes.
The room was incredibly clean and spacious. Really liked the small details such as the floor nightlight that came in when you were venturing to the loo at 3am! The shower is amazing. Rainforest shower and normal shower. Extremely quiet despite being in the middle of the city centre. Pulled and duvets were of a high spec and the bed as the comfiest ever. Television was behind a sliding picture frame.
In future,any city trips and I will be eyeballing my husband to book a Malmaison hotel.
Susan
Susan, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Nov 13, 2024
Dana
Dana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
City break
Amazing stay. Good breakfast too
Steven
Steven, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 11, 2024
Jordan
Jordan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Colin
Colin, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Nov 1, 2024
Rob
Rob, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2024
one night
Only stayed for one night. Staff helpful and friendly.
Room was clean but not enough basic amenities such as toilet roll. We tried asking for more but the man did not understand us.
Quilt on bed was ripped but clean.
Not fussed on the bathroom layout. No privacy whilst in shower and not enough large towels provided.
Would stay again as a good location. Did not try the reasturants or bar.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 26, 2024
Nice place
Room a little small, breakfast very good didn’t like the auto lights when visiting toilet through the night as it woke partner
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
marc
marc, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
Good hotel. Unfortunately we could not get drinks in the Sky club because the space was taken up by a wedding
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Callum
Callum, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Jeff
Jeff, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 13, 2024
Nice stay in York,
Francis
Francis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Happy Family
The family and I have no complaints, the suite was very spacious, well equipped and clean. All necessities were present.
I’ve enjoyed the breakfast as it has everything you need, This was more than adequate.
Roy
Roy, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 11, 2024
Caroline
Caroline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
很棒的房間
房間大,現代感,值得來住。
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
Paul
Paul, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
John
John, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 6, 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Birthday night away
Great hotel. Great location. Room was excellent.
Brian
Brian, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 2, 2024
Alix
Alix, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Amazing room. Good location by the river. Rooftop bar is well worth a visit.