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Homewood Suites Southwind - Hacks Cross

3.0 star property
Memphis hotel with outdoor pool and 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites Southwind - Hacks Cross

Sports facility
Reception
Exterior
Flat-screen TV, pay movies
Premium bedding, in-room safe, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • 24-hour fitness center
  • Outdoor tennis court
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Free grocery shopping service
Feel at home
  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The price is ₩136,905
₩164,766 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
  • 91 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
  • 47 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
  • 47 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay movies

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
  • 47 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Ceiling fan
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Hampton Inn Memphis-Southwind

Pool
Free breakfast
Pet friendly
Free parking
7.6 out of 10, Good, (724)
The price is ₩108,201
₩130,824 total
includes taxes & fees
Dec 21 - Dec 22
Hampton Inn Memphis-Southwind
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About the neighborhood

Map
3583 Hacks Cross Rd, Memphis, TN, 38125

What's nearby

  • TPC Southwind - 3 min drive - 2.3 km
  • Mike Rose Soccer Complex - 5 min drive - 6.5 km
  • Methodist Le Bonheur Germantown Hospital - 6 min drive - 5.3 km
  • Carriage Crossing - 7 min drive - 9.1 km
  • University of Memphis - 15 min drive - 16.9 km

Getting around

  • Memphis International Airport (MEM) - 18 min drive
  • Memphis Central Station - 25 min drive
  • Free area shuttle

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chow Time - ‬2 min drive
  • ‪East End Grill - ‬4 min walk

About this property

Homewood Suites Southwind - Hacks Cross

Homewood Suites Southwind - Hacks Cross is a great choice for a stay in Memphis. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness center. An outdoor tennis court and a terrace are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Offsite

    • Free area shuttle

Property amenities

Food and drink

  • Free on-the-go breakfast on weekend mornings 7:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (select days)

Traveling with children

  • Free local shuttle

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness center
  • An outdoor pool
  • Outdoor tennis court
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

Does Homewood Suites Southwind - Hacks Cross offer free cancellation for a full refund?
Yes, Homewood Suites Southwind - Hacks Cross does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Homewood Suites Southwind - Hacks Cross?
Yes, there's an outdoor pool.
Are pets allowed at Homewood Suites Southwind - Hacks Cross?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Homewood Suites Southwind - Hacks Cross?
Yes, there's free self parking.
What are the check-in and check-out times at Homewood Suites Southwind - Hacks Cross?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Homewood Suites Southwind - Hacks Cross and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area.
Does Homewood Suites Southwind - Hacks Cross have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
Does Homewood Suites Southwind - Hacks Cross have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Homewood Suites Southwind - Hacks Cross like?
Homewood Suites Southwind - Hacks Cross is in Lakes of Forest Hill, a short 6-minute walk from Shoppes At Hacks Cross.

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very Good

Tessa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Director
I have a peaceful night and a great experience .
Laura, 1-night trip
Verified Hotels.com guest review

6/10 Good

No kitchen utensils, white towels were stained
Crystal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quincy, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

The receptionist stated that the hotel had handicap accessible rooms. They did not. She did not know that a walk in shower was not the same as "handicap accessible". This shows a lack of training. When I reported that the room was not handicap accessible, I was told that one would be available the next day at 4pm. I waited... I called early the next day (at 1 pm) just to check to see if I could get in the room early. The receptionist said " oh, he's not going anywhere". No one bothered to tell me. I was faced with another day without handicap accessible accommodations. To add to the situation, the first floor carpet was filthy and torn. I tripped coming down the hallway. The first floor hallway is filthy, surely your staff sees this.. The breakfast meat options consisted of several different versions of pork.... Pork Bacon, Pork Sausage... Pork. Consider a meat other than Pork. .... Ex. Turkey, Chicken or Beef... And a Mexican couple sat in the back parking lot, late into the night blasting Mexican Music.... where was security? I left the hotel looking for a peaceful , clean, handicap accessible room at another hotel.
Twianie, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

Chris, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Weekend get away
Very nice area and hotel. The ladies at the check in desk were so nice.
Cathy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

We only had a trash can in bathroom, not kitchen or living room. The towel rack fell off wall only one hand towel.
Elizabeth, 2-night trip
Verified Expedia guest review

6/10 Good

Sink was broken and toilet wouldnt flush
Tara, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Carolyn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This may have been the friendliest staff I have ever encountered. The staff was great but the facility is aged some, perfect for the St. Jude golf tourny.
Ken, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

susan, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Never Again
We arrived to take our son to college and this experience was an absolute mess. room: dirty sheets & old sock on the pullout couch, the few dishes were dirty, you can’t even fully open the dishwasher, the freezer wouldn’t fully stay close so it kept freezing over the seal. (the ONLY positive part of our experience was the breakfast attendant Ms Betty who was a gem & deserves a raise) 2nd night & we had a break in with our car parked under a light and by the back entrance. 2 broken windows, one fully shattered. A $999 deductible will be out of pocket to fix both windows and the hotel absolutely could care less. Just the price you pay for parking at this fine establishment they said. “It’s the risk you take, like parking at a mall” is exactly the Homewood Suites official response. Citing that there is crime all over Memphis as it happens oh well. We asked to see security footage & were refused. We still have not heard from their insurance & their response shows they KNOW there is heavy crime in the area & they KNOWINGLY choose to do less than the bare minimum in protecting their guests bc it would require effort. Save yourself, Under NO circumstances would I ever suggest anyone waste their $ staying here.
Broken into car in their parking lot
Shattered windows $999 deductible
Joshua, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

the odor of marijuana was everywhere. Took kids the swimming pool and people were smoking marijuana in front of the staff at the table outside the pool. The room, lights were burnt out, carpet was dirty and stained, stains on the lamp shades, iron burns in the furniture, mold in bathroom from leak in ceiling, wall paper pealing from water leaks. Light fixture in bathroom was broken. The odor of marijuana being smoked in hallways was nauseating and disgusting.
Al, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Great place for pet owners
I would stay here again because they have a good pet policy. Unfortunately, one of the remotes had been chewed up by a previous dog guest, and the batteries in the remote were dead. I had to switch them out with the second TV in the bedroom. Great breakfast.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

I had no hot water, I reported it to the front desk and nothing was done about it
Maria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was excellent! We had booked a suite to accommodate 2 adults and 5 kids. When we arrived, Mr Shaw informed me that the AC had quit working in one of the bedrooms. He then informed me that he had moved us to two rooms that were adjoining, but at a lesser rate. Phenomenal customer service. Breakfast was great and the best I have had at a hotel with free breakfast. Seemed more homemade. Would stay again.
Jared, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It was nice
Vonnickie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

All around useful. Helpful staff. Clean halls. Quiet. Good parking! Staff is amazing people
Amber, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice
LaTisha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Karen, 5-night trip
Verified Expedia guest review

6/10 Good

Noisy and mediocre
Noisy aircon sounded like a freight train all times of the day.Nice room inside.rundown tiny pool
William, 3-night family trip
Verified Hotels.com guest review

6/10 Good

It was ok
Tyrone, 2-night trip
Verified Expedia guest review

4/10 Fair

Terrible
Furniture and carpet was in bad condition...stains and smells all thru, the shower didnt have a shower curtain...the only good thing about the hotel was the beds they were clean
Maurice, 2-night family trip
Verified Hotels.com guest review