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Hotel Guatemala Inn

3.0 star property
Hotel with restaurant, near La Aurora Zoo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Guatemala Inn

Reception
Exterior
Public bath
36-inch TV with cable channels
Standard Double Room, 2 Queen Beds, Non Smoking | View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
    Airport transfer
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant
  • Free airport shuttle
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 2 Queen Beds, Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, 2 Queen Beds, Smoking

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
  • 25 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
  • 3 sq m
  • City view
  • Sleeps 3
  • 3 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Quadruple Room, Non Smoking

Standard Quadruple Room, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Quadruple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
  • 45 sq m
  • City view
  • Sleeps 4
  • 4 Queen Beds

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About the neighborhood

Map
Ave Reforma 4-22 Zona 9, Guatemala City, Guatemala, 1009

What's nearby

  • Avenida La Reforma - 15 min walk
  • La Aurora Zoo - 4 min drive
  • U.S. Embassy in Guatemala - 4 min drive
  • Embassy of Mexico in Guatemala - 4 min drive
  • Paseo Cayala - 8 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 15 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Las Carnes De Rodrigo - ‬18 min walk
  • ‪G Lounge - ‬15 min walk
  • ‪Øl - ‬18 min walk
  • ‪Pollo Campero Av. Bolivar - ‬7 min walk

About this property

Hotel Guatemala Inn

Hotel Guatemala Inn is just 3.1 mi (5 km) from the airport and offers a free shuttle (available on request). Guests can visit the fitness center for a workout or grab a bite to eat at Guatemala Inn Restaurante, which serves breakfast, lunch, and dinner. Other highlights at this Colonial hotel include a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 56 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 1:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Transfers

  • Free airport shuttle from 5:00 AM to 10:30 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Fitness center
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 36-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Guatemala Inn Restaurante - This café serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 16.0 per day

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Howard Johnson Guatemala City
Hotel Guatemala Inn Hotel
Guatemala City Howard Johnson
Howard Johnson Inn Guatemala City Hotel Guatemala City
Howard Johnson Guatemala City
Guatemala City Howard Johnson
Hotel Guatemala Inn Guatemala City
Hotel Guatemala Inn Hotel Guatemala City

Frequently asked questions

Does Hotel Guatemala Inn offer free cancellation for a full refund?
Yes, Hotel Guatemala Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Guatemala Inn?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Guatemala Inn?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Hotel Guatemala Inn?
Yes, a free airport shuttle is available from 5:00 AM to 10:30 PM on request.
What are the check-in and check-out times at Hotel Guatemala Inn?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Guatemala Inn and nearby?
Hotel Guatemala Inn has a fitness center and a garden.
Are there restaurants at or near Hotel Guatemala Inn?
Yes, there's an onsite restaurant, Guatemala Inn Restaurante.
What's the area around Hotel Guatemala Inn like?
Hotel Guatemala Inn is a short 15-minute walk from Torre del Reformador and 15 minutes' walk from Avenida La Reforma.

Hotel Guatemala Inn Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Poor

No estaban funcionando como hotel. Me hicieron perder el tiempo
1-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

2/10 Poor

1. Cockroaches. 2. The Concierge was supposed to insure that my son s airport shuttle had him to the airport by 16:00 hours. THEY DIDN"T EVENT CALL THE SHUTTLE UNTIL 16:00 HOURS. As a result my son missed his flight and is STUCK in guatemala for 4 days.
James, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was nice and clean...great for night before our flight. Close to airport
Heidi, 1-night trip
Verified Expedia guest review

8/10 Very Good

Overall a good experience. Rooms were clean; food was good; staff was friendly. Perfect location if you have to visit the US embassy. 24 hour armed security guards a big plus. One window a/c was noisy so we turned it off, but since the season was cool it was not a big deal. Someone pilfered half of my wife's Dove shampoo bottle.
Dwight, 1-night trip
Verified CheapTickets guest review

10/10 Exceptional

Excellent experience, will stay again ;)
Excellent experience, will recommended ;) stayed two days, excellent food, really friendly staff, thank u very much ;)
flora friedline, 2-night trip
Verified Expedia guest review

4/10 Fair

$32 for a breakfast that worth $3-5
Family trip to Guatemala, i reserved 2 nights for 2 adults and 2 kids, picked the hotel as is a good neighborhood, the rate and the free breakfast. The manager refused to give us the 4 breakfast as he said the hotel only received confirmation for 2 adults even when i showed him and forwarded the email confirmation from Expedia, he wanted me to pay $32 for each of the kids and one of them is only 2 years old. The room has a lot of humidity, the baby and i got a cough, my wife got a cold. The elevator was partially working, had to wait for someone on the staff to move it up and down. Not what you expect on a $98 room hotel.
Alvaro, 2-night trip
Verified Expedia guest review

4/10 Fair

The staff is nice and helpful, but that is the best thing about this hotel. We found two roaches in our room as soon as we walked in and two very long hairs in the sheets!! The manager gave us a different room, but not a good experience.
V.S., 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location walking distance from the US embassy.
1-night trip
Verified Expedia guest review

6/10 Good

It was OK
It was OK for the price but I expected more in terms of room size, bathroom accesories, telephone use explanation, etc.
Richard, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Staff Members
The best of this hotel is their staff very friendly, I need it a refrigerator urgently to save breastfeeding milk and they look for one in a rush. The best of the hotel is that they solve your needs, they recommend a taxi driver name Yovani who took me everywhere and wait it for me in each meeting, ask for him at the hotel in your next visit.
Ally , 2-night business trip
Verified Expedia guest review

4/10 Fair

Small rooms decor is old
For the price it's expensive for what it is ! Cold water in basin, so shaved in cold water. Tried to bring s friend of mine in the room , night guard would not allow , had a present to give her , had to go up and get it! Put my friend in an awkward position !!! Not happy !!! Re Michael Halouvas
Verified Expedia guest review

8/10 Very Good

Close to the airport.
We had a great night at this hotel before our return flight. The restaurant was great as well. They served delicious crepes. The shuttle was very helpful.
Verified Expedia guest review

2/10 Poor

Terrible for the cost you pay them....
Very poor, dark hotel.. actually INN.. It is not near the expectations.. Very dark, old building with smell in rooms with poor staff service.. No pick up at late hours from airport and no notification of the same... Overall.. Suggest a BIG NO to this hotel. They refused to cancel or change my stay and since I had already paid in advance... I was stuck with them for 4 nights... Horrible.
Verified Expedia guest review

10/10 Exceptional

Great service as usual. This was my 4th stay in the hotel and the manager is still the same as 7 years ago. Hotel is clean and comfortable.
Verified Hotels.com guest review

8/10 Very Good

Served well
We arrived later in the evening and were served well. ( I called ahead to warn them and request an early shuttle to airport.) We left to early for breakfast, but they made sure we had three cups of coffee for the road. We'll use this hotel again without hesitation.
Verified Travelocity guest review

8/10 Very Good

Would reccomend it to anyone
The stay was excellent, the front staff was vey courteous. The beds were a little hard for my likens but that was the worst of it. Stayed in the same hotel 3 times and each time was very nice. The only real complaint are the taxi services we had one honest out of the bunch, he told us the minimum for a short ride in which we did would be 25Q..the rest charged us 35-40Q.
Verified Hotels.com guest review

10/10 Exceptional

Nicest hotel in Guatemala
We took a tour of Guatemala and drove all over the country for a week and stayed every night in a different hotel. I didn't feel good about it all until we made it to this hotel. It was clean modern and comfortable. By all means stay at this hotel!!
Verified Expedia guest review

8/10 Very Good

Convenient location
Convenient location
Verified Expedia guest review

8/10 Very Good

Nice hotel, clean room, very helpful staff.
I enjoyed this hotel, fast check in. Very helpful staff. Comfortable and clean room.
Verified Expedia guest review

4/10 Fair

No reason to choose this hotel
Not walking distance to Zona Viva. 15 minutes to Cathedral. Can't really catch a taxi. Restaurant menu is in English but waiters are rude and get mad when you order in English
Verified Orbitz guest review

4/10 Fair

Verified Hotels.com guest review

8/10 Very Good

Good hotel
Very nice moderately priced hotel. The staff was very helpful, even provided a fruit breakfast when I departed prior to the serving time.
Verified Expedia guest review

8/10 Very Good

Good Hotel for one Night
We were a group of 4 and we were expecting to share beds, but for our surprise the room had 4 beds, so we sleep comfortably. Everything seems clean, but we found an intimate piece of cloth from somebody else, which gives indication that it wasn't cleaned properly. The staff and the restaurant were very good.
Verified Expedia guest review

2/10 Poor

Most miserable experience!!!
Despite many emails and phone calls from Expedia, the Hotel still forgot to pick me at the Airport -- being a single, disable femal who do not speak Spanish @ Midnight-- you ca imagine my horror. To add insults to injuries, the hotel gave me a smoking room with a broken window (after many phone calls and emails requesting that this need to be non-smoking ) Needless to say, I was sleepless for the night from the banging of the broken window, and was sick from the filthy foul smelling room. Shame on you Howard Johnson Guatemala City!!! In conclusion, DO NOT STAY here, and if you have to, absolutely refuse to take room 313 and 309!! What a damp!
Verified Expedia guest review