Naples (INP-Naples Central Rail Station) - 5 min walk
Naples Central Station - 6 min walk
Montesanto Station - 30 min walk
Principe Umberto Tram Stop - 2 min walk
Piazza Garibaldi Station - 3 min walk
Garibaldi Tram Stop - 3 min walk
Airport shuttle (surcharge)
Restaurants
I Sapori di Parthenope - 3 min walk
Pasticceria Eredi Carraturo - 2 min walk
McDonald's - 1 min walk
Mimì alla Ferrovia - 2 min walk
Pizzeria Vincenzo Costa SRL - 4 min walk
About this property
Best Western Hotel Plaza
Best Western Hotel Plaza is just 2.7 mi (4.4 km) from the airport and offers a shuttle (available 24 hours). After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a rooftop terrace and a terrace. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Principe Umberto Tram Stop is steps away and Piazza Garibaldi Station is 3 minutes.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
57 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets stay free (dogs only)
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Covered onsite self parking (EUR 20 per day; includes in/out privileges)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Conference space (1076 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
24-hour fitness center
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children
Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Covered self parking costs EUR 20 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples
Frequently asked questions
Are pets allowed at Best Western Hotel Plaza?
Yes, dogs stay free.
Is parking offered on site at Best Western Hotel Plaza?
Yes. Self parking costs EUR 20 per day.
Is airport shuttle service offered by Best Western Hotel Plaza?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Best Western Hotel Plaza?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in are available.
What is there to do at Best Western Hotel Plaza and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Best Western Hotel Plaza have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Best Western Hotel Plaza like?
Best Western Hotel Plaza is in Naples City Centre, a short 5-minute drive from Naples Intl. Airport (NAP) and 7 minutes' walk from Spaccanapoli.
Best Western Hotel Plaza Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Fair
Oct 30, 2024
Tyler
Tyler, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
The rooftop was very nice, breakfast excellent
Colm
Colm, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
When we were driving to the hotel, we were not sure it was in a great spot for us as the area round. It seemed a little bit sketchy. However, the hotel was beautiful and we were very happy there and would definitely recommend staying there. We did find a restaurant around the corner close to the Train station, which had some great food
Lisa
Lisa, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 17, 2024
Close to train station.
Patricia
Patricia, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
.
HEIDI
HEIDI, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 14, 2024
Clean property, attentive and welcoming staff
brian
brian, 2-night trip
Verified Expedia guest review
4/10 Fair
Sep 4, 2024
Terrible neighborhood
Rosary
Rosary, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2024
Gabriela
Gabriela, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
steven
steven, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2024
Luis
Luis, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 13, 2024
Awful area. Hotel is ok.
sergio
sergio, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2024
Staff was so friendly! Went out of their way to become our friends and give next-level service.
Cassidy
Cassidy, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2024
Very good hotel clean and tidy staff very friendly with a lovely breakfast rooftop bar.
Keith
Keith, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
Jun 19, 2024
Rooms were very tiny and barely had any room to move around. Air conditioning did not work one of the nights. Did not feel safe walking around outside of the hotel. Incredibly overpriced for the quality of hotel.
Laura
Laura, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 17, 2024
Staff is super friendly and helpful. Was able to use luggage storage after checkout
Brenda
Brenda, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 16, 2024
Janice
Janice, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 5, 2024
Friendly staff and nice location
Ozcan
Ozcan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 27, 2024
By American standards the neighbor hood looks run down. By Napoli standards it is fine.
Scott
Scott, 3-night trip
Verified Expedia guest review
6/10 Good
May 19, 2024
The city was dirty and poor
Mona Capryce
Mona Capryce, 1-night family trip
Verified Expedia guest review
4/10 Fair
May 12, 2024
Very uncomfortable bed.
Juana
Juana, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Apr 30, 2024
Comfotable, convenient and with helpful staff
Everyone at the hotel was helpful and professional. The breakfast was excellent, with a wide range of choices. My double room was quite spacious and surprisingly quiet. I appreciated the comfortable seating area where we could wait after checking out and before heading toward the nearby train station.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 28, 2024
The staff was so kind! The breakfast on the roof was both plentiful, delicious, and beautiful. It was so quiet at night and we slept well in the clean room. Very close to the train station and easy to navigate to delicious food.
REBECCA
REBECCA, 2-night family trip
Verified Travelocity guest review
6/10 Good
Apr 23, 2024
Clean
Zeferino
Zeferino, 5-night trip
Verified Expedia guest review
6/10 Good
Jan 20, 2024
Dawn
Dawn, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Dec 1, 2023
The one thing the BW Hotel Plaza in Naples has going for it is it's close proximity to the Centrale Train Station. It is about a 5 minute walk pulling suit cases to get from the trains to the BW location. However, you are walking thru what has to be one of the very worst part of Naples (??).... I certaintly would not stay here if I were a young female and had plans to go out walking in the evenings to go to dinner. (The heavy metal doors that lock on the front of hotel give you some idea of it's location).
The hotel had the worst 'sewage' type of smell of all time. We hoped it would go away once we were in our room, but it was even worse. The noise of constant sirens and horns blaring went all night long. The beds were twins, which we had asked for, but, very very very narrow twin beds. The linens were nice :) And, the hotel agent did arrange for us a 30 euro ride via taxi to the airport in the morning.
All in all, I would not stay here again. We just considered it was a Best Western and would have the same standards as what we are somewhat use to.