Charlotte-Douglas Intl. Airport (CLT) - 10 min drive
Concord, NC (USA-Concord Regional) - 26 min drive
Charlotte Station - 10 min drive
Gastonia Station - 26 min drive
Woodlawn Station - 3 min walk
Tyvola Station - 22 min walk
Scaleybark Station - 22 min walk
Restaurants
McDonald's - 15 min walk
Waffle House - 8 min walk
The Olde Mecklenburg Brewery - 15 min walk
Azteca Mexican Restaurant - 3 min walk
Club Onyx - 13 min walk
About this property
Best Western Plus Lower South End
When you stay at Best Western Plus Lower South End, you'll be within a 10-minute drive of Spectrum Center and Charlotte Convention Center. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 8:00 AM. Also, Bank of America Stadium and NASCAR Hall of Fame are within a short drive. Fellow travelers say great things about the helpful staff. Public transportation is close by: Woodlawn Station is just 3 minutes by foot.
Languages
English
At a glance
Hotel size
97 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Onsite extended parking (USD 25 per stay)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–8:00 AM
Coffee/tea in a common area
Working away
24-hour business center
Meeting room
Conference space (900 square feet)
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The property will be renovating from July 23 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
Front desk
Lobby
Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Parking
Extended parking costs USD 25 per stay
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte
Frequently asked questions
Are pets allowed at Best Western Plus Lower South End?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Lower South End?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Lower South End?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Best Western Plus Lower South End and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Best Western Plus Lower South End like?
Best Western Plus Lower South End is in York Road, a short 3-minute walk from Woodlawn Station.
Best Western Plus Lower South End Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 18, 2024
Jade
Jade, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Miranda
Miranda, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 17, 2024
Room had weird smell. Room also was located on third floor with no working elevator.
Matthew
Matthew, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 14, 2024
I will not book with this hotel again
Elevators did not work had to use the steps, laundry room was not operational as well. Staff lied about given us a late checkout which caused a incident with housekeeping coming early and trying to walk in on us. Also housekeeping lied and said that we cussed her out which wasn't true. Management came to the front and stated that there was evidence of the room being smoked in by housekeeping which is not true because I'm very asthmatic and can't be around smoke without have asthma attack. My bf goes outside and was going outside to smoke and air out the whole 2 days of being there and I told the manager on duty she can definitely run the cameras and see that he went outside throughout the night and day to smoke. She was kond of rude and I was upset for not only being accused of cussing housekeeping out, not getting the late checkout and being accused of smoking in the room which I offered to walk back up there with the manager to see where thry smelled smoke at in the room.
Verified traveler
2-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 11, 2024
Masako
Masako, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Dec 5, 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2024
David
David, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 25, 2024
Just book at the Hilton And don’t be cheap!
Ghetto. The elevator was broken so we had to take the steps.
Terrica
Terrica, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Nov 6, 2024
Elevator broke. No vending. Security doors not working. Poor selection for breakfast.
nyle
nyle, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
Alma
Alma, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Evni isel
Evni isel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Briauna
Briauna, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 28, 2024
Britta
Britta, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 24, 2024
We deserve a refund!
The elevator was not working so we a senior couple had to take the stairs back and forth, and coming an and leaving carrying suitcases up and down the stairs. It should have been listed on hotel.com website that the elevator was out of order. The desk staff at check in said the elevator was out because of construction improvements and city licensing, did not have any idea when it would be fixed. We should have had an informed choice if we wanted to pay the rate for a hotel room without a working elevator.
James
James, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 24, 2024
Never again
Elevator was broke. Neighbors partied until 5am. Hallways smell, room smells, bed is iver used. Towels had stains.
tony
tony, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
not a overal bad experience
Hotel was ok room was nice and clean . the gym was decent. only problem I had was I was there for 5 days and the elevator was out of service for the whole stay ! and @ breakfast watching people walk in off the street helping themselves !
Curtis
Curtis, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
Good Value!
Tub wouldnt drain. CmProblem solved in less than 30 minutes. Rooms are clean and comfortable. Great value. Very convenient to where we needed to be.
Tom
Tom, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 16, 2024
Zachary
Zachary, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 2, 2024
Average at best
The shower curtain needed to be changed. You can smell it. There was no hand soap, my room was not cleaned, I stayed 2 nights, and the bath drained painfully slow. Nothing like standing in your own dirty water taking a 5 minute shower. I will not stay here again.
Jose
Jose, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Jamaree
Jamaree, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 21, 2024
Hotel is under renovations. Everything in our room was completely updated. I was pleasantly surprised
Rebecca
Rebecca, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2024
elavators weren't working. had to walk all the way around with luggage. order than that, it was a great stay.
brandon
brandon, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Excellent service great breakfast we enjoyed our stay and best price!
Merlin K
Merlin K, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 4, 2024
IOANNA
IOANNA, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 4, 2024
The elevator was not working at all which is a hazard. I had to climb 2 flights of steps which is not good for my health. If I had known that I would not had stayed. But because were there for one night. I would not recommend this hotel location to no one with a not functioning elevator.