Mercure bh Retiro puts you just a 5-minute drive from Andino Shopping Center and 93 Park. Also, Unicentro Bogotá and Plaza de Bolívar are within a short drive. The helpful staff and location get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
53 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Onsite parking available only on request
Onsite garage
Transfers
Airport drop off (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:00 AM–9:00 AM
Working away
24-hour business center
Coworking spaces
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair-accessible registration desk
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Home comfort
Minibar
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Rainfall showerhead
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Continental breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children
Airport shuttle service is offered for an extra charge of COP 91000 per vehicle. Maximum occupancy 4
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Mercure bh Retiro Hotel
Mercure bh Retiro Bogotá
Mercure bh Retiro Hotel Bogotá
Frequently asked questions
Does Mercure bh Retiro offer free cancellation for a full refund?
Yes, Mercure bh Retiro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure bh Retiro?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Mercure bh Retiro?
Yes, a shuttle from the hotel to the airport is available. The charge is COP 91000 per vehicle.
What are the check-in and check-out times at Mercure bh Retiro?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What's the area around Mercure bh Retiro like?
Mercure bh Retiro is a short 5-minute walk from Andino Shopping Center and 15 minutes' walk from Virrey Park. Travelers give top marks for the hotel's prime location.
Mercure bh Retiro Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
Sep 9, 2024
Edgar Santiago
Edgar Santiago, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
Great and helpful staff
Jacob
Jacob, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 7, 2024
Excellent location and value for money.
Santiago
Santiago, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
Jean Charles
Jean Charles, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
PLEASE HELP ME FIND BLACK JBL WIRELESS HEADPHONES I LEFT IN ROOM 209 this morning
Very nice hotel, good breakfast
A little loud outside at night
Thank you
Alex
Alex, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
Claritza
Claritza, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Good place
Felix
Felix, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Naishali
Naishali, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
Fabien
Fabien, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Jose
Jose, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 22, 2024
Excellent Atenttion and perfect location
Carlos
Carlos, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
May 20, 2024
It was ok, but not really good. I have been in other BH hotels in Bogotá which are far more better than this one.
Andrés
Andrés, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 17, 2024
Todo Exelente
Jorge
Jorge, 4-night romance trip
Verified Expedia guest review
6/10 Good
May 10, 2024
Rooms and restrooms are outdated and can get better services.(Lights don't work well, better toiletries)
Natalia
Natalia, 4-night trip
Verified Expedia guest review
8/10 Very Good
May 8, 2024
I've been here on another occasion. Both times good experience
jeffrey
jeffrey, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 3, 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 14, 2024
Always a nice place to stay. The staff are always super helpful and accommodating. Close to many restaurants and clubs.
Joseph
Joseph, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Apr 7, 2024
Very clean, and excellent location
Carlos
Carlos, 5-night business trip
Verified Expedia guest review
8/10 Very Good
Feb 27, 2024
Bogota Nice Boutique Hotel
The Hotel location is fantastic. The room was comfortable, but no A.C. so a little warm. Very nice facilities and many nice restaurants nearby. Breakfast was good, but can be improved.
Cristina
Cristina, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 22, 2024
I like the property a lot and I would stay there again next time I visit Bogota. The area is safe, there are a lot restaurants and shopping mall at a walking distance. The employees at tge hotel are very nice and helpful
Xiomilda
Verified Expedia guest review
10/10 Exceptional
Feb 5, 2024
Good facilities and kind staff.
Juan
Juan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 5, 2024
Excelent location. Very good hotel.
Arturo
Arturo, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jan 15, 2024
Villa
Villa, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2024
Excelente servicio al cliente desde nuestra llegada! Ubicación perfecta! Desayuno delicioso! Gracias!!
Hector
Hector, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 3, 2024
Great service overall. The staff is very professional and ready to help when needed.