Hotel Arco Maya features a rooftop terrace and puts you just a 5-minute drive from Plaza Las Americas. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Ultramar Ferry Puerto Juárez and Langosta Beach are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 12:30 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free secured, uncovered onsite self parking
Onsite parking includes off-street options
Free offsite parking within 3 ft
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Barbecue grills
Free daily reception
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Outdoor furniture
Accessibility
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
40-inch LED TV
Digital TV channels
Streaming services
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Spring water bathtub
Bathtub only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Arco Maya Hotel
Hotel Arco Maya Cancun
Hotel Arco Maya Hotel Cancun
Frequently asked questions
Does Hotel Arco Maya offer free cancellation for a full refund?
Yes, Hotel Arco Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Arco Maya?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Arco Maya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Arco Maya?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Arco Maya?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 12:30 PM.
Is there an onsite casino at Hotel Arco Maya?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.
What is there to do at Hotel Arco Maya and nearby?
Hotel Arco Maya has an outdoor pool.
Are there restaurants at or near Hotel Arco Maya?
Yes, there's an onsite restaurant.
Does Hotel Arco Maya have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
What's the area around Hotel Arco Maya like?
Hotel Arco Maya is a short 8-minute walk from Plaza 28 and 8 minutes' walk from Las Palapas Park.
Hotel Arco Maya Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
5.0/10
Staff & service
6.0/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
2/10 Poor
Feb 28, 2023
Mirian
Mirian, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 24, 2022
Queja
En la pagina mostraba y se anotaba camas queen, fueron matrimoniales, sin servicio de internet ni de televisión