In the suburbs, Hotel Wayak Bacalar offers a serene escape with a free English breakfast and an inviting garden. Indulge in spa treatments or unwind at the outdoor entertainment area, bar, or restaurant. Guests can connect to in-room WiFi and enjoy perks like extended parking and luggage storage.
Laguna Bacalar Ecological Park - 7 min drive - 6.6 km
Fort of San Felipe - 9 min drive - 7.5 km
Municipal Spa of Bacalar - 10 min drive - 8.9 km
Cenote Cocalitos - 13 min drive - 12.4 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 49 min drive
Corozal (CZH) - 60 min drive
Restaurants
La Playita - 8 min drive
Marisqueria el Taco Loco - 5 min drive
El Sazón a la Mexicana - 7 min drive
Finisterre Bacalar - 8 min drive
Yerbabuena - 8 min drive
About this property
Hotel Wayak Bacalar
When you stay at Hotel Wayak Bacalar, you'll be within a 10-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a snack bar/deli, and a garden.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
9 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Free onsite extended parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free English breakfast each morning 8:30 AM–11:00 AM
Restaurant
Bar/lounge
Private dining
Snack bar/deli
What to do
On a private beach
Free beach club
Services
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Garden
Spa services
Outdoor entertainment area
Outdoor furniture
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
50-inch TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
Fees & policies
Children & extra beds
Cribs/infant beds are available for MXN 500.0 per day
Rollaway beds are available for MXN 500.0 per day
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Hotel Kaan Bacalar
Hotel Wayak Bacalar Hotel
Hotel Wayak Bacalar Bacalar
Hotel Wayak Bacalar Hotel Bacalar
Hotel Wayak Bacalar All Inclusive
Frequently asked questions
Are pets allowed at Hotel Wayak Bacalar?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Wayak Bacalar?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Hotel Wayak Bacalar?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Wayak Bacalar and nearby?
Hotel Wayak Bacalar has a private beach and spa services, as well as a garden.
Are there restaurants at or near Hotel Wayak Bacalar?
Yes, there's an onsite restaurant.
Does Hotel Wayak Bacalar have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Wayak Bacalar like?
Hotel Wayak Bacalar is located a short 10-minute walk from Lake Bacalar.
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Hotel Wayak Bacalar Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 27, 2024
Great for small kids. Restaurant on the property was very good. Quiet and relaxing place and great for families.
stephanie
stephanie, 4-night trip
10/10 Exceptional
Mar 9, 2024
My first time and everything was amazinggggggg everything …from stay to food to service to staff to how the pictures looked…definetly come back …I leave with a huge smile
tachir
tachir, 3-night trip
10/10 Exceptional
Jul 10, 2024
Very nice hotel and excellent staff. Beautiful spot to relax don't forget your bug spray. :)
Katherine
Katherine, 4-night trip
10/10 Exceptional
Nov 25, 2023
Access to the lake, beautiful
Maria
Maria, 5-night trip
10/10 Exceptional
Jun 26, 2023
Amazing view of the lake from the property. It’s located in one of the best areas of the lake to enjoy the shallow clear waters. Hotel breakfast was delicious
DAVID
DAVID, 3-night trip
10/10 Exceptional
Jul 2, 2023
The property serenity, staff was very attentive. Pleasure speaking with the owners. Overall experice was awesome!
Ruben
Ruben, 3-night trip
4/10 Fair
Jul 9, 2024
Amazing location, needs some improvements
Beautiful, secluded location! Loved the kayaks, hammocks in the water and restaurant on the water.
The road in is terrible- you need a SUV, even with that it’s scary, huge ruts in the road.
Bring bug spray, mosquitoes are so bad.
No water pressure for shower or sink and it smelt awful, like sulphur.
Mark
Mark, 2-night trip
10/10 Exceptional
Mar 22, 2024
Very good!!!
Pavlo
Pavlo, 1-night trip
8/10 Very good
Jan 31, 2023
Beautiful location, very friendly staff which is helpful. Access to lagoon is amazing and plenty of good advice to get from the staff over what to do.
Rooms are big and comfortable. Could definitely benefit with some work bringing up to date, and renewal, and also some outdoor furniture for the balconies.
Nimrod
Nimrod, 3-night trip
6/10 Good
Jan 5, 2023
The road entrance for the hotel needs work, two small packets of shampoo, two towels(reserved for 4 people)i had breakfast included they say i didn't, had to pay for it.
David
8/10 Very good
Apr 19, 2024
What I liked: Beautiful view. Right on Lake Bacalar. The restaurant has very good food. Friendly people. The entrance to get into the lake was very easy. Several areas to enter the lake. WIFI service was very good. Rooms were very spacious. Rooms were cleaned daily. The grounds were clean and nicely decorated with plenty of beach chairs by the lake. Only two negatives for us: the TV in one of our rooms didn’t work for our stay (the staff tried to fix several times and couldn't get it to work) and the property can be difficult to get around for someone with mobility problems (no level walking paths, a step to get into bathroom, stairs and inclines to get anywhere).
Philip
Philip, 3-night trip
4/10 Fair
Sep 29, 2024
Terrible!! Starting with the manager, he didn't have answers about simple questions. The food is bad and very limited, you order something and the side items don't get served with the plate, but yet they will charge the same amount as on the menu. The bar has no stock, poor selection of beer, no wine etc. The only reason for 1 star is for the location. The road to get to the hotel from the highway is dangerous and if you order from outside restaurants they will charge extra due to the condition of the road.
Mario or Ana
Mario or Ana, 2-night trip
8/10 Very good
Nov 24, 2023
The dock and food were amazing. The staff was friendly and the location was perfect. Not too close to town so it was nice and quiet.
The rooms were very basic. The room layout and decor could be improved. There were no bedside lamps or charging points. You had to go across the room to turn off the lights. Shower curtains were flimsy and falling off. If they added a little love to the rooms, this would be a perfect 10.
Trevor
Trevor, 2-night trip
10/10 Exceptional
Nov 19, 2024
Miriam
Miriam, 3-night trip
10/10 Exceptional
Nov 9, 2024
Omar
Omar, 3-night trip
8/10 Very good
Aug 15, 2024
El camino para llegar (terracería) está en muy mal estado.
Jorge
Jorge, 2-night trip
8/10 Very good
Aug 8, 2024
La Laguna espectacular
MARICELA
MARICELA, 4-night trip
10/10 Exceptional
Aug 4, 2024
Gabriela
Gabriela, 2-night trip
10/10 Exceptional
Aug 4, 2024
La Laguna e instalaciones 10 de 10. El único inconveniente es que para llegar los señalamientos son pocos, el camino de entrada es horrible, lodoso, se atascan los autos. Y así como lo observamos si no es con camioneta no entras. El personal es atento y servicial pero creo que insuficiente.
MARICELA
MARICELA, 4-night trip
8/10 Very good
Jul 25, 2024
El acceso al hotel está en muy malas condiciones, riesgo de atascarse con el barro para él que trae auto. La recepción de huéspedes no hay, tiene que bajar al área de restaurante a buscar al personal para que te atiendan. La instalaciones hermosas, el lugar maravilloso y la comida buena.
Roberto
Roberto, 2-night trip
4/10 Fair
Jul 22, 2024
Muy caro el hospedaje. Sus instalaciones no lo ameritan. Falta un supervisor de instalaciones. Un gerente que vigile todo el funcionamiento del hotel. Los trabajadores hacen su mejor esfuerzo pero nadie los supervisa. Los dueños del luigar están ausentes. Sus teléfonos del hotel no funcionan. Nunca pudimos comunicarnos con ellos desde la Ciudad de México.
Albino Alvarez
Albino Alvarez, 7-night trip
10/10 Exceptional
Jul 21, 2024
Cinthya Susana
Cinthya Susana, 3-night trip
8/10 Very good
Jul 20, 2024
En si el hotel está magnífico, excelente personal , la comida súper rica , limpieza , todo muy bien ! Solo que se batalla en dar con la propiedad , no hay señalización hacia el hotel, el GPS te manda por otra entrada que no es. Lo demás de 10 !
Karla Karina
Karla Karina, 2-night trip
2/10 Poor
Jul 20, 2024
A la llegada nos dieron una habitación provisional (que no contaba con las condiciones adecuadas), toda vez que no tenían registrada nuestra llegada, tampoco tenían bebidas (muy limitadas opciones de cerveza en específico) y comida que ofrecían en la carta (como cochinita pibil).
Asimismo no hay nadie que te atienda en recepción. Las palapas estaban sucias, sin limpiar.
Al segundo día nos cambiaron de habitación y la regadera de la habitación no tenía potencia, tampoco nos pusieron ropa de cama completa (sábana de cajón), solo dos sábanas planas que se hacían bolas y terminamos durmiendo sobre el cubre colchón).
Las instalaciones en general están muy abandondas, pero tienen una ubicación súper en la laguna (una de las cosas que valen la pena).
La único rescatable es la excelente atención de Gerardo y Toño, que trataron en todo momento de hacer lo mejor con lo que tenían.
Francisco
Francisco, 3-night trip
6/10 Good
Jul 11, 2024
Mal cambio de administracion
Derivado del cambio de administracion la estancia no fue del todo la esperada, demaciados mosquitos en recepción y habitaciones, no ofrecen repelente en recepción ni cuentan con Copal para auyentarlos, no hicieron la limpieza del cuarto un día y a la habitación de a lado que era de mis hijos si la hicieron,los kayak que antes no cobraban ahora se cobran.