New Church & Victoria Street, Tamboerskloof, Cape Town, Western Cape, 8018
What's nearby
Long Street - 4 min walk - 0.4 km
Kloof Street - 5 min walk - 0.5 km
Cape Town International Convention Centre - 2 min drive - 2.1 km
Cape Town Stadium - 4 min drive - 3.4 km
Table Mountain - 7 min drive - 4.8 km
Getting around
Cape Town Intl. Airport (CPT) - 22 min drive
Cape Town Bellville Station - 19 min drive
Cape Town Station - 21 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pick-up (surcharge)
Shopping center shuttle (surcharge)
Beach shuttle (surcharge)
Casino shuttle (surcharge)
Restaurants
Kloof Street House - 6 min walk
Saggy Stone - 5 min walk
Ciao Pizzeria - 4 min walk
Best of Asia - 4 min walk
Pizza Shed - 3 min walk
About this property
Protea Hotel Fire & Ice by Marriott Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town features a rooftop terrace and puts you within a 5-minute walk of Long Street. Guests can indulge in deep-tissue massages, aromatherapy, or mani/pedis, and Fire and Ice Restaurant serves breakfast, lunch, and dinner. Other highlights include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff.
Languages
Afrikaans, English, Xhosa, Zulu
At a glance
Hotel size
201 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (ZAR 120 per night)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Free offsite parking within 328 ft
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up*
Offsite
Area shuttle*
Beach shuttle*
Shopping center shuttle*
Casino shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Dining
Fire and Ice Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Hotel Bar and Lounge - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately ZAR 235 per person
Airport shuttle service is offered for an extra charge of ZAR 500 per person (one-way)
Train station pick-up service is offered for an extra charge
Area shuttle service to the beach, casino, and shopping center is offered for an extra charge
Parking
Self parking costs ZAR 120 per night
RV/bus/truck parking is available for an extra charge
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.
Also known as
Fire Ice Cape Town
Ice Cape Town
Protea Fire Ice
Protea Fire Ice Cape Town
Protea Hotel Fire & Ice
Protea Hotel Fire & Ice Cape Town
Protea Hotel Fire Ice
Protea Hotel Fire & Ice! Cape Town South Africa
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel
Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town
Frequently asked questions
Does Protea Hotel Fire & Ice by Marriott Cape Town offer free cancellation for a full refund?
Yes, Protea Hotel Fire & Ice by Marriott Cape Town does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Protea Hotel Fire & Ice by Marriott Cape Town?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Protea Hotel Fire & Ice by Marriott Cape Town?
Sorry, pets aren't allowed.
Is parking offered on site at Protea Hotel Fire & Ice by Marriott Cape Town?
Yes. Self parking costs ZAR 120 per night. RV/bus/truck parking is available.
Is airport shuttle service offered by Protea Hotel Fire & Ice by Marriott Cape Town?
Yes, an airport shuttle is available. The charge is ZAR 500 per person one-way.
What are the check-in and check-out times at Protea Hotel Fire & Ice by Marriott Cape Town?
Check-in start time: 2:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at Protea Hotel Fire & Ice by Marriott Cape Town?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (15-min drive) is nearby.
What is there to do at Protea Hotel Fire & Ice by Marriott Cape Town and nearby?
Have fun with activities like boat tours, hiking, and horseback riding, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. Protea Hotel Fire & Ice by Marriott Cape Town also has a garden.
Are there restaurants at or near Protea Hotel Fire & Ice by Marriott Cape Town?
Yes, there's an onsite restaurant, Fire and Ice Restaurant.
What's the area around Protea Hotel Fire & Ice by Marriott Cape Town like?
Protea Hotel Fire & Ice by Marriott Cape Town is in Cape Town City Centre, a short 4-minute walk from Long Street and 5 minutes' walk from Kloof Street.
Protea Hotel Fire & Ice by Marriott Cape Town Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 15, 2024
The staff were friendly and helpful.
Kayla
Kayla, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 21, 2024
Amazing Stay!
The hotel staff is absolutely amazing! Very accommodating and friendly. Lobby bar was great and the restaurant offerings. Rooms clean and spacious. I’ll be back!
Carla
Carla, 6-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Mar 19, 2024
Fire and Ice Hotel on "Fire".
After confirming 3 times that I wanted 2 rooms next to one another or closeby,
I was still given the opposite. It was only corrected the next day which was rather inconvenient. Besides that inconvenience I found the staff extremely friendly and helpful. The Hotel was spotless at all times. We had three light meals at the hotel and really enjoyed them tremendously. Compliments to the chef! The sweetie jar at reception was also a winner. Everyday something else.
Wilma
Wilma, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 1, 2024
Great stay at Fire & Ice.
Three night business stay. Great room, nice view. Everything worked. Staff friendly and professional. Like the quirky touches and decoration. Easy parking at an added daily rate. Very central location. Great breakfast selection.
Herman
Herman, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 28, 2024
Staff was excellent and service was beyond!
Malak
Malak, 8-night trip
Verified Expedia guest review
8/10 Very Good
Dec 11, 2023
My stay is generally okay for anyone who will spend most of their time outdoors.The rooms are small though well designed with a flat screeen tv,fridge and hot kettle.The shower was great! The beds were comfortable but the pillows were terrible.They also do not have iron boxes incase you need one.
It’s ideal for adventurous and younger individuals/couples
I also didn’t like that they didn’t have curtains so sleeping past 5 am is impossible as the light comes right through! The location is great in a quiet place
Carolyne
Carolyne, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 8, 2023
Nice, quiet place with a good vibe. Good for business and pleasure.
Oladipo
Oladipo, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 23, 2023
Janet
Janet, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 21, 2023
Great sleep
It was a great bed, room was last minute & not bad. Atmosphere was excellent! Price was right!
tiffany
tiffany, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Oct 2, 2023
Richard
Richard, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2023
Best hotel
It was the blessing weekend ever ❤️
Everything was perfect
Your food
Place
Staff
Funeka
Funeka, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 12, 2023
Everything was great.
Keren-happuch
Keren-happuch, 9-night business trip
Verified Expedia guest review
10/10 Exceptional
Jul 11, 2023
It is everything one looks for in a hotel. Their services are excellent. I would recommend it for anyone around that area.
uzoma
uzoma, 9-night romance trip
Verified Expedia guest review
6/10 Good
Jul 2, 2023
Noise & Racket
While all other aspects of the hotel is perfect sevice, food etc, the actual hotel isnt built propperly for noise cancellation. With a night club just across the road this is obvious.
Verified traveler
5-night business trip
Verified Hotels.com guest review
4/10 Fair
May 1, 2023
The property was not understanding about an unintentional double booking that was caught within 24 hours of purchase and several weeks prior to the stay. Even the request to not refund but convert to a credit at the property was denied. I will stay somewhere else
Katherine
Katherine, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 30, 2023
The food was great. There was a variety to choose from at every meal. I didn't know about load shearing Until a cab driver told me. I just thought we were experiencing something temporary. Didn't know all of south Africa was experiencing the same thing.
Kelvin
Verified Travelocity guest review
8/10 Very Good
Apr 19, 2023
Solo Traveller - Frequent CT visitor
My seconded stay a Protea F&I but a much lesser experience than first time out.
My room was above the nightclub.
I'd no fridge on this occasion.
The water in Cistern had a constant trickle, albeit maintenance were quick to address once raised, however it reoccurred.
The shower temperature control was non existant and risk being scalded.
I'm a relatively easy customer and can put up with most if not all of the above, but the biggest frustration was no one answering the phone at reception for 15+ minutes (at 6pm looking for room service), so i eventually got up and left the hotel to spend my money in resturant nearby.
I also ordered food late at night (Burger menu only) and asked for small salad in liue of chips only to be told it wasn't possible. I wasn't asking for roast potatoes.... just some salad that was already on the burger anyway. Baffling.
As such, I found the reception and restaurant service poor this time out. The bar staff and cleaners were good.
I'm good to tip, and the staff that went the ectra mile were tipped accordingly but some were very inflexible and lackadaisical.
The location is great but on fence if I'd stsy again.
Kevin
Kevin, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 10, 2023
Hanania
Hanania, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 11, 2023
The staff went above and beyond was very helpful
Karen
Karen, 1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 8, 2023
Solo traveller - 4 nights
Nice hotel,great location. Nice trimmings (biscuits, water, hot choclate etc at reception). Wifi was excellent.
Breakfast station needs refinement. The queue for eggs takes far too long and they should just have an egg pot rather than queuing at ommlette station. The staff are way to quick to clear away perfectly good food, even if you've only popped to buffet station (as a solo traveller Id no one to mind my table and left my glasses on it, but they still cleared the lot!). Its just wasteful and lacked common sense.
Otherwise, a lovely stay and Ill stay again.
Kevin
Kevin, 4-night trip
Verified Hotels.com guest review
4/10 Fair
Feb 19, 2023
Strange hotel, small box room, bizarre design choices.
Steven
Steven, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 30, 2023
David
David, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 28, 2023
Ok
Michael
Michael, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 18, 2023
John
John, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 12, 2023
Great hotel
I have never net more friendly staff. From Reception, concierge, dining room, bellman etc. All were friendly and helpful.
The facility is excellent as well.
Tge only draw back us have to take taxi to waterfront where all the activies and resraurants are located.