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City Hotel West

Pet-friendly hotel connected to the convention center, within easy reach of Alte Oper

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Photo gallery for City Hotel West

Reception
Resort view
Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Reception
Located in Frankfurt, City Hotel West offers the perfect blend of comfort and convenience. Stay connected with in-room WiFi, get help from multilingual staff at the 24-hour front desk and take advantage of dry cleaning/laundry services. Previous guests praised the hotel’s great location.

Reviews

3.6 out of 10

Popular amenities

  • Connecting rooms available
  • Laundry facilities
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is ₩72,971
₩84,388 total
includes taxes & fees
Mar 12 - Mar 13

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Vierbettzimmer

Hypo-allergenic bedding, minibar, in-room safe, desk

Vierbettzimmer

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Moselstr. 35, Frankfurt, HE, 60329

What's nearby

  • Main Tower - 10 min walk - 0.9 km
  • Staedel Museum - 11 min walk - 0.9 km
  • Frankfurt Trade Fair - 13 min walk - 1.2 km
  • Alte Oper - 13 min walk - 1.2 km
  • Römerberg - 16 min walk - 1.4 km

Getting around

  • Frankfurt Airport (FRA) - 23 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Frankfurt Central Station (tief) - 3 min walk
  • Frankfurt (Main) Central Station - 7 min walk
  • Central Station Tram Stop - 3 min walk
  • Münchener Straß/ Frankfurt Central Tram Stop - 4 min walk
  • Central U-Bahn - 4 min walk

Restaurants

  • ‪Le Crobag - ‬2 min walk
  • ‪Der Fette Bulle - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Frittenwerk - ‬2 min walk
  • ‪Kakadu - ‬2 min walk

About this property

City Hotel West

City Hotel West puts you in a great location, within a 15-minute walk of Skyline Plaza and Frankfurt Trade Fair. Also, Alte Oper and Frankfurt Christmas Market are just a 5-minute drive away. The property is just a short walk to public transportation: Central Station Tram Stop is 3 minutes and Münchener Straß/ Frankfurt Central Tram Stop is 4 minutes.

Languages

Arabic, English, Farsi, French, German, Hindi, Lithuanian, Russian, Urdu
VISIBILITY

At a glance

Hotel size

    • 25 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Express check-out available
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free offsite parking nearby
    • Street parking available

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 41-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and outdoor lighting on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, Union Pay, Eurocard
Mobile payment options include: Google Pay, Apple Pay and PayPal.
Cashless transactions are available.

Also known as

City Hotel West
City Hotel West Frankfurt
City West Frankfurt
City Hotel-West Hotel Frankfurt
City Hotel West Hotel
City Hotel West Frankfurt
City Hotel West Hotel Frankfurt

Frequently asked questions

Are pets allowed at City Hotel West?

Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at City Hotel West?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at City Hotel West?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at City Hotel West?

No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.

What is there to do at City Hotel West and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around City Hotel West like?

City Hotel West is located on the boardwalk/promenade in Bahnhofsviertel, a short 3-minute walk from Central Station Tram Stop and 13 minutes' walk from Skyline Plaza.

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City Hotel West Reviews

Reviews

3.6

3.6/10

Cleanliness

5.0/10

Staff & service

3.8/10

Amenities

3.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

4/10 Fair

Nothing was good about this property unless you need a cheap place to ……
KIANOUSH, 1-night trip

2/10 Poor

Don’t stay here just to save a few bucks bad area
Gross place in red light sheet smelt like smoke even in a non smoking room don’t stay
Garrett, 1-night trip

4/10 Fair

Noisy neighborhood during night
Charles-Antoine, 4-night trip

6/10 Good

Nice property but not in a great location. Staff very friendly. Shower very powerful and much needed!
Tony, 2-night trip

2/10 Poor

Staff were friendly. The pictures on the website need updating. The rooms are filthy, shower not attached, old crisps on the floor. This hotel is in the middle of red light district but you feel safe walking around.
Stuart, 3-night trip

6/10 Good

Was a good price but would not stay at the place more than 1 night
Joseph, 1-night trip

2/10 Poor

Dirty and surroundings full of drug users. Lots of bed bugs in room. Dangerous neighborhood. Checked in but could not stay for longer than 10 minutes for aforementioned reasons.
Janne, 2-night trip

4/10 Fair

Noisy area all night. The shower screen was broken and nobody had bothered to repair it.
Anthony, 2-night trip

6/10 Good

The customer service was good
Wahidullah, 2-night trip

2/10 Poor

Roaches!!!!
Roaches!!!!!!!!!
David, 1-night trip

2/10 Poor

It is horible, I coudn't stay more than 15 minutes. The location is good, very close to the train station and the center. But, the street is full of homeless. The rooms smell bad and dirty. It is not worth to be listed in any website. lost the money but no regrets to leave it
Sidi, 2-night trip

4/10 Fair

Dirty and poorly equipped.
Karen, 1-night trip

4/10 Fair

Very competitive rates but no bargain. You definitely get what u pay for. On weekends sometimes in summertime there are extremely noisy block parties with thousands of people and DJs and bands. No way to sleep before 2 or 3 am. But maybe you wanna go down and join! Rooms missing even basic standards.
Axel, 2-night trip

2/10 Poor

Prostitution hotel!
DO NOT BOOK! As we arrived the police were arresting people outside of the hotel. The police warned us to not stay in the hotel. We followed the official recommendation to not stay in the hotel and cancelled our reservation as soon as we had found another hotel. The staff at City Hotel West, do not care about your safety or customer service and were not willing to reimburse us. This is, according to Frankfurt police, a prostitution hotel and I strongly discourage everyone to stay at this unprofessional and dirty establishment. In addition the area around the hotel is bombarded with sex shops and drug addicts. DO NOT BOOK!
3-night trip

2/10 Poor

Booked and paid for a quadruple room. My room had two single beds pushed together. My room absolutely stank of stale smoke. It had a fridge which would have been good if it worked. Constant noise all night. It’s in a rough part of town but I knew that already. The pictures aren’t of this hotel! Very dirty. Ended up checking out early and going home.

2/10 Poor

Disappointing Experience – Not Worth the Price! I recently checked into this hotel for my first trip to Frankfurt and was thoroughly disappointed. For a ridiculous price of over €300, I expected a certain level of quality, but what I got was far from it. The room was incredibly outdated, looking like it hadn't been updated in 20 years. The table was covered in a cheap PVC cover, and the towel smelled strongly of chemicals. To make matters worse, there were no basic amenities. No complimentary water, no charging adapter (despite the fact that I didn’t have a German charger), and no iron available. I felt like I was staying in a budget hotel despite paying premium prices. Although the staff did assist in changing me to a slightly better room, it didn’t change the overall experience. I still feel like I’ve been scammed and this stay has left a sour taste in my mouth. I expected much more for the price and am really disappointed. Definitely won’t be staying here again!
Bingliang, 3-night trip

2/10 Poor

KIANOUSH, 2-night trip

2/10 Poor

Es war eine Frechheit, dieses Stunden-Hotel überhaupt anzubieten! Ich bin nach sofort wieder gegangen und habe bei Freunden zu Hause auf der Couch geschlafen.
1-night trip

2/10 Poor

Karl, 2-night trip

8/10 Very good

ERIKO, 2-night trip

2/10 Poor

Ronald, 1-night trip

2/10 Poor

Adrian, 2-night trip

2/10 Poor

Andreas, 1-night trip

8/10 Very good

Kenneth, 1-night trip

8/10 Very good

Manglede holder til bruseslange
Allan, 1-night trip