We arrived and the check in process was good, friendly staff, clear communication. However, when we arrived at our room, it seemed like the only cleaning done from the previous guest’s stay was to switch the towels and bed linens. The bathroom was dirty, wet urine on the back of the toilet and dried ironed on the toilet lid. The tub was dirty and there were fingernail clippings in the carpet. The staff immediately sent someone who cleaned the toilet and bathtub, which was great, but they didn’t offer anything other than that. We aren’t the super squeaky wheel type, so we just advised them of the condition and observed how they responded. The amenities included in our stay price were nice, free kayaks and water pedal bikes. You have to pay quite a bit extra to rent the motor craft and need a boater’s license before you can operate them. Overall, it was okay. The beds were comfortable enough. You do have to exchange your bathroom or bed linens piece for piece of you want them changed and do it yourself; there is no maid or room service during your stay. If we go back to Branson, we would try to find something different next time, we would probably look into staying farther out of Branson or at a smaller hotel inside Branson before we looked into booking here again. All staff we came into contact with were very friendly, and they do seem to at least take care of issues quickly if it’s during their office hours. If something happens outside of those times, I’m not sure.