World Trade Center Mexico City - 6 min walk - 0.6 km
Pepsi Center - 6 min walk - 0.6 km
Paseo de la Reforma - 6 min drive - 5.0 km
Palacio de Bellas Artes - 7 min drive - 7.3 km
Zócalo - 8 min drive - 8.5 km
Getting around
Benito Juarez International Airport (MEX) - 23 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 61 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 67 min drive
Mexico City Buenavista Station - 23 min drive
Mexico City Fortuna Station - 36 min drive
Tultitlan Lecheria Station - 44 min drive
San Pedro de los Pinos Station - 19 min walk
Chilpancingo Station - 19 min walk
Ethiopia-Transparency Square Station - 25 min walk
Airport shuttle (surcharge)
Restaurants
Principia Tasting Room - 2 min walk
Suntory del Valle - 2 min walk
Starbucks - 1 min walk
Palominos Insurgentes - 1 min walk
Rodizio CDMX - 2 min walk
About this property
Hyatt Regency Mexico City Insurgentes - WTC
Hyatt Regency Mexico City Insurgentes - WTC offers a great location, putting you within a 15-minute walk of World Trade Center Mexico City and Pepsi Center. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Also, Angel of Independence Monument and Chapultepec Castle are just a 5-minute drive away. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
201 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total, up to 66 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite valet parking (USD 15 per night)
Wheelchair-accessible van parking on site
Onsite parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–noon
2 bars/lounges
Restaurant
Coffee shop
24-hour room service
Snack bar/deli
Working away
7 meeting rooms
Conference center (4625 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
2 buildings/towers
Built in 2022
Safe-deposit box at front desk
24-hour fitness center
At least 80% of food locally-sourced
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Area rugs in room
Smooth flooring in room
Thin carpet in room
Room amenities
Be entertained
65-inch Smart TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Pillowtop mattress
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Printer
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Shared accommodations
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 18 for adults and USD 10 for children
Airport shuttle service is offered for an extra charge of USD 200 per person (roundtrip)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.5 percent
Housekeeping is offered for an extra charge
Children & extra beds
Airport shuttle service for children costs USD 170 (roundtrip)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per night
Parking
Covered valet parking costs USD 15 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hyatt Regency Mexico City Insurgentes
Hyatt Regency Mexico City Insurgentes WTC
Hyatt Regency Mexico City Insurgentes - WTC Hotel
Hyatt Regency Mexico City Insurgentes - WTC Mexico City
Hyatt Regency Mexico City Insurgentes - WTC Hotel Mexico City
Frequently asked questions
Does Hyatt Regency Mexico City Insurgentes - WTC offer free cancellation for a full refund?
Yes, Hyatt Regency Mexico City Insurgentes - WTC does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Regency Mexico City Insurgentes - WTC?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 66 lbs per pet. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Regency Mexico City Insurgentes - WTC?
Yes. Valet parking costs USD 15 per night.
Is airport shuttle service offered by Hyatt Regency Mexico City Insurgentes - WTC?
Yes, an airport shuttle is available. The charge is USD 200 per person roundtrip.
What are the check-in and check-out times at Hyatt Regency Mexico City Insurgentes - WTC?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hyatt Regency Mexico City Insurgentes - WTC and nearby?
Hyatt Regency Mexico City Insurgentes - WTC has 2 bars and a 24-hour fitness center.
Are there restaurants at or near Hyatt Regency Mexico City Insurgentes - WTC?
Yes, there's an onsite restaurant.
What's the area around Hyatt Regency Mexico City Insurgentes - WTC like?
Hyatt Regency Mexico City Insurgentes - WTC is a short 6-minute walk from World Trade Center Mexico City and 6 minutes' walk from Pepsi Center.
Hyatt Regency Mexico City Insurgentes - WTC Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
Maria Fernanda
Maria Fernanda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Dusan
Dusan, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
TODO MUY BIEN, LAS HABITACIONES UN POCO DE POLVO, NO ASPIRAN.
EL PROCESO DE FACTURACION TERRIBLE. LLEVO MUCHAS HORAS. LLAMADAS Y EMIAL Y SIGO SIN FACTURA
FRANCISCO ARTURO
FRANCISCO ARTURO, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 3, 2024
Irving
Irving, 5-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 30, 2024
MARIA EUGENIA
MARIA EUGENIA, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Irving
Irving, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
Peter
Peter, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
MANUEL
MANUEL, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
Pamela
Pamela, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 7, 2024
Juan C
Juan C, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
An overnight stop to recharge energy
Nicely placed near WTC
Not over priced
Germán
Germán, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 17, 2024
Kirsten
Kirsten, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2024
Muy bien el hotel
FRANCISCO ARTURO
FRANCISCO ARTURO, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 13, 2024
Pretty good hotel. Very clean and staff was always polite and helpful. Could step up a little in it's buffet options.
Cesar
Cesar, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
Mexico City trip
we spend 7 nights hotel
first two days breakfast service was excellent. Then we have to continue ask for more coffee or we had to get own our juices. Because employees were talking to each other instead of making sure guess were giving a good service. rooms were cleaned
John
John, 8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 24, 2024
DANIEL
DANIEL, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
This is the place to stay if your in Mexico City, all staff treat you very well. Amazing breakfast each morning, waiters Aurora and Jesus are the best. The higher up your room the less noise you hear from the city. You have many walkable places near by from shopping to dining. You can catch the city bus right in front of the hotel, which is one of the fastest transportation methods in the city. If I were to return to CDMX I would definitely stay here again.
Oscar
Oscar, 7-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 15, 2024
Jose Rafael
Jose Rafael, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
Jul 13, 2024
Poor value for money
Not very good value for money, very expensive hotel for standard rooms, reception service was so bad, my gosh
Hector Paris
Hector Paris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 3, 2024
Carlos
Carlos, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jun 29, 2024
John
John, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 6, 2024
Todo fue excelente menos 3 cosas
No nos gustó por 3 razones.
1. El showerhead del baño con manguera se zafó cuando lo iba a usar.
2. No tenia manera de poner el seguro en la puerta para salir a terraza.
3. Cuarto con terraza se ubica en 5to piso y solo podíamos ver otros edificios ( no vista de la ciudad)
Aparte de eso, todo fue excelente.
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Jun 5, 2024
sebastian
sebastian, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jun 3, 2024
Room was made up at 18.00 hours, not acceptable.
Room has no amenities ( soap & shampoo ).
Lack of personnel.
Jordi
Jordi, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jun 2, 2024
It was okay overall.
Toilet door was not there. Looks like there used to be one that came out and was not replaced.
There was no body wash, shampoo etc in the shower room.
Room temperature went below the temperature set on the AC in heat mode.