6/10 Good
Aug 28, 2024
Pros - Right in the middle of Newbury Street with great shopping and restaurants right at your doorstep. Comfortable bed. Clean apartment. Kitchen well equipped with dishwasher, Washer dryer, microwave. Reliable internet. Spacious interior. Lift access to level 4.
Cons - Very noisy at nighttime so difficult to sleep. No table to eat food so eat on bed or in the two lounge chairs on your lap. Needs some sort of bedside tables next to bed. The biggest concern was safety due to the fact that the lift is shared with Shake Shack. On two occasions we pressed the button to go down and when the lift opened there were men literally staring into the kitchen as the lift opens straight into your apartment (there is no door from the lift). On another occasion it appeared to be that a homeless lady had found her way into the lift and seemed surprised when my wife entered. We later saw her on several occasions living rough. There is something not quite right about the set up even though there is a security code to go to floor 4 that’s unique to the guest, it is not without the possibility of others entering which is a little scary.
The final con was when we requested an early check-in for 2pm. We received notification at 3.45 that we could checking early. When we went to activate this, Sonder wanted to charge a significant amount for it. We felt this was opportunistic! If the place is ready why not show some good will like everywhere else does!
Richard
Richard, 6-night trip
Verified Hotels.com guest review
