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Hotel Emily

3.5 star property
Family-friendly hotel in Pachuca with restaurant and conference center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emily

Suite | In-room dining
Interior
Lobby
Exterior
Hot stone massages, body scrubs, massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Babysitting
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Computer station
  • Lobby fireplace
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
The price is ₩68,233
₩80,856 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | View from room

Standard Room, 1 Double Bed

Highlights

Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
  • 0.9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | In-room dining

Suite

Highlights

Free cribs/infant beds
Plasma TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
  • 0.9 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Double Room

Highlights

Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
  • 0.9 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free cribs/infant beds

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Suite

In-room safe, desk, iron/ironing board, free cribs/infant beds

Double Suite

  • Sleeps 4
  • 1 King Bed(s) and 2 Twin Bed(s)

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free cribs/infant beds

Single Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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In-room safe, desk, iron/ironing board, free cribs/infant beds

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Airport transfer
Free parking
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (259)
The price is ₩97,535
₩115,579 total
includes taxes & fees
Dec 23 - Dec 24
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About the neighborhood

Map
Plaza Independencia S/N, Col. Centro, Pachuca, HGO, 42000

What's nearby

  • Independence Square - 1 min walk
  • Monumental Clock of Pachuca - 2 min walk
  • Salones Perla - 3 min drive
  • Hidalgo Stadium - 5 min drive
  • Galerias Pachuca Mall - 6 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 91 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Blanca Restaurant Bar - ‬1 min walk
  • ‪Oso Boca Negra - ‬1 min walk
  • ‪Taqueria Arandas - ‬2 min walk
  • ‪Hotel de los Baños - ‬2 min walk
  • ‪Subway - ‬1 min walk

About this property

Hotel Emily

Hotel Emily is a great choice for a stay in Pachuca. You can indulge in hot stone massages or body scrubs, and Mexican cuisine is served at Restaurante Chips, which is open for breakfast, lunch, and dinner. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 69 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive before normal check-in hours are subject to room availability.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite RV/bus/truck parking (fees apply)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:30 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Supervised childcare (surcharge)
  • Children's menu

Working away

  • 24-hour business center
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Banquet hall

Accessibility

  • Elevator
  • Raised toilet seat

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Chips - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately MXN 130 for adults and MXN 70 for children
  • Airport shuttle service is offered for an extra charge of MXN 2400 per vehicle

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 100 per night

Parking

  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Emily Pachuca
Hotel Emily
Hotel Emily Pachuca
Hotel Emily Hotel
Hotel Emily Pachuca
Hotel Emily Hotel Pachuca

Frequently asked questions

Does Hotel Emily offer free cancellation for a full refund?
Yes, Hotel Emily does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Emily?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Emily?
Yes, there's free self and valet parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Hotel Emily?
Yes, an airport shuttle is available. The charge is MXN 2400 per vehicle.
What are the check-in and check-out times at Hotel Emily?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Emily?
Yes, Restaurante Chips offers Mexican cuisine.
What's the area around Hotel Emily like?
Hotel Emily is in the heart of Pachuca, a short 2-minute walk from Monumental Clock of Pachuca and 3 minutes' walk from Mineria Museum and Historical Archive.

Hotel Emily Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Huber, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The view
Beautiful view from my room looking at the clock square.
Huber, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

RUTH BERENICE, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

RUTH, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice i liked
Juan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

All good
Rodrigo, 1-night trip
Verified Expedia guest review

8/10 Very Good

Mucho ruidos en las noches
ofelia, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The hotel stay was excellent however, we had some issues with the restaurant, we stay 7 nights and had left to travel to another town after returning back from the other town we went back to hotel Emily and stayed 1 more night for a total of 8 nights. The issue that we had with the restaurant was they wanted to charges us for the ice for the room when my wife was having a discussion with the staff another employee started making ugly faces and rolling her eyes this was very rude and unacceptable. Also after receiving the bill for a breakfast meal we noticed that the waiter tried to overcharge us and I had ordered hotcakes the waiter gave only 1 syrup packet for 3 large hotcakes I asked for extra syrup and noticed that they were charging me for the extra syrup.
Gary, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The hotel part was excellent. The restaurant however was not. We stayed for 8 nights. The day we arrived we went to have breakfast and the waiter tried to overcharged us but before that we ordered pancakes and he brought 1 small packet of syrup which was not enough for 3 pancakes so we asked for some more and when the bill came we saw that we were charged for the extra syrup. So he overcharged us on the meal plus the charge on the syrup. Also this is the first and only one restaurant that wanted to charge us for an ice bucket when they do not have refrigerators in the room or a/c and the days were warm.
Gary, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Céntrico y bonito
Excelente hotel justo enfrente de la plaza principal.
SALVADOR, 3-night family trip
Verified Hotels.com guest review

6/10 Good

What I didn’t like about this property is that they don’t have air conditioning and during the night without it it could turn too hot, the food at the restaurant is not what I was expecting
antionio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Would recommend
The location was amazing. We got a room with a wonderful view to the monumental clock. The staff was great and super helpful.
Cecilia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

RUTH BERENICE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love this hotel. Very clean, cozy, comfortable in historical center of the town. People at the reception were very nice, professional and helpful. It was great experience overall.
Max, 1-night trip
Verified Expedia guest review

8/10 Very Good

N/A
enrique, 7-night trip
Verified Expedia guest review

10/10 Exceptional

When I need help calling a taxi ; they were prompt and delightful!
Miranda, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I like it!
Justin, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I really enjoyed my stay at Hotel Emily and give it five stars. It is not super fancy, but I love the location. For my purposes, the room was fine. I absolutely loved their workout room which I frequented three times over four nights, because of the view. If you don’t speak Spanish, sometimes it is hard to communicate with staff since they don’t all speak English super well - but they are friendly and helpful. I recommend it.
Evan, 4-night trip
Verified Orbitz guest review

6/10 Good

Was good location
Guillermo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service!
Great location and service! Front desk is very helpful. Food is good too.
Kevin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Música alto volumen después de las 10 pm y muy temprano desde las 6 am
Luis, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It's a very nice hotel. The people on reception is very nice. The facilities are great and clean.
Carmen, 3-night trip
Verified Expedia guest review

4/10 Fair

When arriving I asked for a room change that was not accepted by the manager. I even had a suite reservation. All pillows were very uncomfortable
Roberto, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

This a very nice hotel to stay.
Carmen, 1-night family trip
Verified Expedia guest review

8/10 Very Good

It's always nice to be at this hotel They have a good service and the location is very convenient.
Carmen, 1-night family trip
Verified Expedia guest review