Cartagena de Indias Convention Center - 5 min drive
Getting around
Rafael Nunez Intl. Airport (CTG) - 19 min drive
Restaurants
Juan Valdez Café - 1 min walk
Ely Café de la Casa - 2 min walk
Juan Valdez Café - 3 min walk
Hamachi - 2 min walk
Kfc - 1 min walk
About this property
HOTEL KANOA
When you stay at HOTEL KANOA, you'll be within a 10-minute drive of Bocagrande Beach and Clock Tower. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights at this all-inclusive hotel include an indoor pool and a bar/lounge.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 11:00 AM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out time is 10:30 AM
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite garage
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
An indoor pool
Spa services
Outdoor furniture
Room amenities
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (surcharge)
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Safes in guestrooms can be used for COP 95000 per stay
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
HOTEL KANOA Hotel
HOTEL KANOA Cartagena
HOTEL KANOA Hotel Cartagena
Frequently asked questions
Does HOTEL KANOA offer free cancellation for a full refund?
Yes, HOTEL KANOA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HOTEL KANOA?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at HOTEL KANOA?
Sorry, pets aren't allowed.
What are the check-in and check-out times at HOTEL KANOA?
Check-in start time: 11:00 AM; Check-in end time: 11:00 PM. Check-out time is 10:30 AM.
Is there an onsite casino at HOTEL KANOA?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (5-min walk) is nearby.
What is there to do at HOTEL KANOA and nearby?
HOTEL KANOA has an indoor pool and spa services.
Are there restaurants at or near HOTEL KANOA?
Yes, there's an onsite restaurant.
What's the area around HOTEL KANOA like?
HOTEL KANOA is located near Bocagrande Beach in Bocagrande, a short 5-minute walk from Rio Cartagena Casino and 15 minutes' walk from El Laguito Beach.
HOTEL KANOA Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0/10
Cleanliness
2.0/10
Staff & service
2.0/10
Amenities
2.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Poor
Jul 18, 2023
It is a private residence not a hotel its a hoax. I was almost stranded in Columbia with no place to stay. I was lucky to find a real hotel with rooms. Expedia must be more careful who about real and fake hotels
Dimitri
Dimitri, 7-night trip with friends
Verified Expedia guest review
2/10 Poor
Apr 27, 2023
This is not a hotel and I was unable to stay at this property