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The Cloud One Hamburg - Kontorhaus

Pet-friendly hotel with 2 bars, connected to the convention center, near Miniatur Wunderland

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Photo gallery for The Cloud One Hamburg - Kontorhaus

2 bars/lounges
In-room safe, desk, free WiFi, bed sheets
2 bars/lounges
2 bars/lounges
2 bars/lounges
Located in Hamburg City Center, The Cloud One Hamburg - Kontorhaus offers a vibrant stay with 2 bars and free in-room WiFi. Explore the nearby Miniatur Wunderland or relax at the hotel with luggage storage and an elevator.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Air conditioning
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • 2 bars/lounges
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Cable TV service
  • Limited onsite parking
  • Snack bar/deli
The current price is ₩167,360
₩203,161 total
includes taxes & fees
Feb 23 - Feb 24

Room options

View all photos for Comfort Room, 1 Double Bed, Terrace

Comfort Room, 1 Double Bed, Terrace | In-room safe, desk, free WiFi, bed sheets

Comfort Room, 1 Double Bed, Terrace

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Business Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Comfortable)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed (Comfortable)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Motel One)

In-room safe, desk, free WiFi, bed sheets

Room, 1 Queen Bed (Motel One)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Ruby Lotti Hotel Hamburg

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
8.8 out of 10, Excellent, 1,005 reviews
The price is ₩162,609
₩173,992 total
includes taxes & fees
Mar 23 - Mar 24
Ruby Lotti Hotel Hamburg
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About the neighborhood

Map
Willy-Brandt-Straße 20, Hamburg, 20457

What's nearby

  • Hamburg City Hall - 9 min walk
  • Miniatur Wunderland - 12 min walk
  • Hamburg Cruise Center - 18 min walk
  • Elbe Philharmonic Hall - 2 min drive
  • Reeperbahn - 4 min drive

Getting around

  • Hamburg Airport (HAM) - 36 min drive
  • Lübeck (LBC) - 63 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 12 min walk
  • Hamburg Central Station - 12 min walk
  • HafenCity Universität Hamburg Station - 16 min walk
  • Messberg U-Bahn - 1 min walk
  • Meßberg Station - 1 min walk
  • Monckebergstrasse U-Bahn - 6 min walk

Restaurants

  • ‪Hofbräu Wirtshaus am Speersort - ‬3 min walk
  • ‪Bona'me - ‬3 min walk
  • ‪Marshall Street Coffee - ‬2 min walk
  • ‪Sausalitos - ‬3 min walk
  • ‪O-Ren Ishii - ‬2 min walk

About this property

The Cloud One Hamburg - Kontorhaus

The Cloud One Hamburg - Kontorhaus offers a great location, putting you within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are just a 5-minute drive away. The property is just a short walk from public transportation: Messberg U-Bahn and Meßberg Station are steps away.

Languages

English, German

At a glance

DONE

Hotel size

    • 457 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Snack bar/deli

Services

  • 24-hour front desk
  • Luggage storage

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 46-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 8 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24.50 to 24.50 for adults, and EUR 0 to 24.50 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Policies

This property accepts credit cards, debit cards and cash.

Also known as

The Cloud One Hamburg Kontorhaus
The Cloud One Hamburg - Kontorhaus Hotel
The Cloud One Hamburg - Kontorhaus Hamburg
The Cloud One Hamburg - Kontorhaus Hotel Hamburg

Frequently asked questions

Does The Cloud One Hamburg - Kontorhaus offer free cancellation for a full refund?

Yes, The Cloud One Hamburg - Kontorhaus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Cloud One Hamburg - Kontorhaus?

Yes, dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Cloud One Hamburg - Kontorhaus?

Yes. Parking spots may be limited.

What are the check-in and check-out times at The Cloud One Hamburg - Kontorhaus?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at The Cloud One Hamburg - Kontorhaus?

No, this hotel doesn't have a casino, but Casino Esplanade (18-min walk) is nearby.

What is there to do at The Cloud One Hamburg - Kontorhaus and nearby?

The Cloud One Hamburg - Kontorhaus has 2 bars.

What's the area around The Cloud One Hamburg - Kontorhaus like?

The Cloud One Hamburg - Kontorhaus is a short 1-minute walk from Messberg U-Bahn and 9 minutes' walk from Hamburg City Hall.

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The Cloud One Hamburg - Kontorhaus Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent hotel
Good hotel and clean room. The place close to everything in the city.
Riki, 1-night trip

10/10 Exceptional

Great hotel
Fran, 3-night trip

10/10 Exceptional

Great place to stay in Hamburg!
simon, 2-night trip

10/10 Exceptional

Easy check in / lovely big room - so many dining and shopping options close by….
Katharine, 4-night trip

10/10 Exceptional

Stylish lobby and rooms.
Joseph, 2-night trip

6/10 Good

Clean room and well serviced. Very small for two people, especially with lugguage. No fridge, no laundry or room service. Lobby and roof top bar were great.
Renee, 4-night trip

8/10 Very good

Atmosphere on point!
Cosy hotel, relaxed with nice amenities and quiet central location. Great staff. I had a room close to the elevator, which is fine but the beeping noise every time someone presses the button and when the elevator arrives is very unnecessary, top tip from a frequent traveler to remove or at least lower that sound.
Christopher, 2-night trip

10/10 Exceptional

Good advanced hotel with nice bar on rooftop
Samuel, 1-night trip

10/10 Exceptional

A lovely hotel, very cenrally located! The room was very clean and well decorated. The bar is fantastic.
CHRISTOS, 2-night trip

8/10 Very good

Very clean room, friendly staff. Would have liked coffee/water in the room.
Ronald, 2-night trip

8/10 Very good

Great hotel
Very stylish and cosy hotel. Nice hotel bar but somewhat crowded at breakfast. Room very sufficient - good shower and comfortable bed. Very quiet from the street. Very good bakery one block from hotel and just two steps from the U-bahn. Will stay again if in Hamburg.
2-night trip

6/10 Good

Good
Kanada, 1-night trip

6/10 Good

Lobby is beautiful but rooms are meh.
Room was very small and lacked amenities that are pretty standard in rooms at this price point: no mini fridge, no coffeemaker in the room, no closet.
Mary Ann, 2-night trip

10/10 Exceptional

Modern and fun
Leah, 1-night trip

6/10 Good

Nice hotel with wonderful rooftop bar. Rooms are very small but bed is comfortable. Lack of tea and coffee making facilities and no room fridge or mini bar was disappointing and the lack of a wardrobe was inconvenient. Otherwise, very clean and well located. Would consider again but would prefer somewhere more spacious with better in room facilities.
Ewen, 3-night trip

10/10 Exceptional

Clean and quiet
The rooms were clean, the atmosphere of the room was a little cramped. It did not have extra accessories such as slippers, toothbrush, etc. Although my room was next to the street, no sound came inside. Breakfast was also great. Only the price is a bit expensive.
Vahid, 3-night trip

6/10 Good

In the included services it was indicated that parking was available if you paid an additional amount of money, this condition was not specified at the time of booking the hotel. The availability of parking was one of the reasons we decided to stay at the hotel.
Luis, 1-night trip

4/10 Fair

There was no place for suitcases. No storage in the room. Walking space around bed extremely tight. Night stands so small nothing can fit on it. No place to hang up stuff. The only good thing in the room was the bed- it was very comfortable.
Peter, 3-night trip

8/10 Very good

No free water nor coffee at the lounge or room.
Gregorio, 2-night trip

8/10 Very good

Reception service could be improved
Service could be improved. Had to phone reception from my room to fix my window - they didn’t pick it up for 20 minutes upon which I had to go downstairs myself to speak to them in person. Check-out staff could have been also more friendly
Guelcan, 1-night trip

6/10 Good

Disappointed
Nice hotel but terrible policies. I booked the room a month in advance and the price had dropped so when asked for the new lower price or even some kind of compensation like an upgrade, I was met with a resounding NO. They said they were unable to do anything for me period. I travel a lot and I would have come back there if they had any customer service whatsoever. The rooms are also tiny with no ability to make tea or coffee. I was also met with NO they do not have a kettle for use. Bar is gorgeous. They clearly spent a lot of their money there.
Kathleen, 1-night trip

4/10 Fair

The service of the hotel is so bad . The cleaning service will just entered your room early in the morning at 8am without knocking the door in advanced. I was staying in this room for 2 night and the cleaning service woman just entered my room when i was inside the room ! I told the front dest and they didnt even remind the cleaning woman about it . Another thing is that i forgot my stuff in the room , came back on the same day to search for it , they couldnt find me thing and asked me to write an email , and till now no reply from the hotel . Worst experience!
Munich, 2-night trip

8/10 Very good

Poor response time to incoming phone calls!
My train was delayed by over two hours. I had someone waiting in the lobby. I tried calling the hotel and was put on hold for fifteen minutes. I sent a message, as I was directed to requesting a callback. The message said I would get an email. NO CALLBACK. NO EMAIL. When I arrived at the hotel, there were three associates at the reception desk. When I told them what happened, they were indifferent. I don’t blame them. They’ve just never been trained in the art of customer service. Can’t wait to see the bill for fifteen minutes of roaming charges. An additional delight!
2-night trip

10/10 Exceptional

Adrian, 2-night trip

10/10 Exceptional

Kim, 2-night trip