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Hotel Crystal Mountain

Escape to mountain bliss where you can unwind in style with multiple pools and rejuvenate at an onsite spa.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Crystal Mountain

Front of property
Children's play area - outdoor
3 indoor pools, seasonal outdoor pool, pool umbrellas, sun loungers
Bar (on property)
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Ski facilities
  • Bar
  • Spa
  • Pool
  • Parking available
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 indoor pools
  • Free children's club
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
For families
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is ₩348,691
₩378,738 total
includes taxes & fees
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Balcony, Mountain View

Superior Room, Balcony, Mountain View | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Classic Double Room, Balcony

Classic Double Room, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Classic Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

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The price is ₩209,215
₩228,105 total
includes taxes & fees
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About the neighborhood

Map
43-460 Wisla, ul. Bukowa 19a, Wisla, 43-460

What's nearby

  • Wisle Market Square - 4 min drive
  • Museum of Magic Realism Ochorowiczowka - 6 min drive
  • Wisla Ski Resort - 7 min drive
  • Nowa Ski Osada - 9 min drive
  • Szczyrk Ski Resort - 28 min drive

Getting around

  • Wisła Jawornik Station - 9 min drive
  • Ustroń Brzegi Station - 10 min drive
  • Wisla Station - 23 min walk

Restaurants

  • ‪Stara Karczma - ‬4 min drive
  • ‪Chata Olimpijczyka - ‬17 min walk
  • ‪cafe Bon bon - ‬3 min drive
  • ‪Farmer - ‬4 min drive
  • ‪Browar wisła - ‬3 min drive

About this property

Hotel Crystal Mountain

Bring the kids when you stay at Hotel Crystal Mountain in Wisla and they can enjoy the free kids' club. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. Other highlights include 3 indoor pools, a poolside bar, and a sauna.

Languages

English, Polish

At a glance

DONE

Hotel size

    • 491 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • Free children's club
DONE

Pets

    • Pets allowed (up to 55 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Covered onsite self parking (PLN 70 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Baby bath
  • Changing table
  • Lifeguard on site

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Ski lifts nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Ski storage
  • Snow sports gear

Facilities

  • ATM/banking
  • Terrace
  • 3 indoor pools
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Salon Dr Irena Eris Beauty Partner has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: PLN 3.00 per person, per night

Children & extra beds

  • Cribs/infant beds are available for PLN 50.0 per night
  • Rollaway beds are available for PLN 250.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per night

Parking

  • Covered self parking costs PLN 70 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from June to September
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.

Frequently asked questions

Is there a pool at Hotel Crystal Mountain?
Yes, there are 3 indoor pools, a seasonal outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Crystal Mountain?
Yes, pets are welcome, with a maximum weight of 55 lbs per pet. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Crystal Mountain?
Yes. Self parking costs PLN 70 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Crystal Mountain?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Hotel Crystal Mountain and nearby?
Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in one of the 3 indoor swimming pools. Hotel Crystal Mountain also has a waterslide and a sauna, as well as a steam room.
Are there restaurants at or near Hotel Crystal Mountain?
Yes, there are 2 onsite restaurants.
Does Hotel Crystal Mountain have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Crystal Mountain like?
Hotel Crystal Mountain is located a short 3-minute walk from Silesian Beskids Landscape Park.

Hotel Crystal Mountain Reviews

Reviews

8.6

Excellent

9.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Good

If you come here for a view, you will not get disappointed. Whoever designed this property, did an excellent job. If you come here for peace and quiet, don’t count on it. 5* experience it was not for sure in terms of staff, the only ones I would like to praise are the filipino waiting staff at the buffet services. I was refused a bottle of still water on the last day of our stay even though had 2 more hours till check out.. tried to explain I need to take meds but the receptionist Klaudia kept talking over me trying to say it’s a service they only provide in the afternoon when the housekeeping was attending the room in the morning the previous day .. I was lost for words and appalled by this nonsense.
Katarzyna, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Zbigniew, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Blazej, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tolles Hotel, super Frühstück, Zimmer sind sehr groß und der Ausblick ist wunderschön
Ewelina, 2-night romance trip
Verified Expedia guest review