Great, friendly staff. This is a very small, boutique hotel that is centrally located in a 400 year old recently renovated building. I had a couple of problems here.1. arrived at 5:30pm to find the doors locked and no one around. Had to call a local number to gain access. 2. No exterior window in the room. 3. There was a glass partition between the room and the bathroom. Not a problem for a single traveler, but maybe for some couples. 4. Water from the shower flooded the room. It was cleaned up but not repaired after the first time. The second day it happened they changed my room. Manager acted late me he had never seen this before, but another couple had the same problem. Note that after 4:30pm there is no staff in the hotel at all until breakfast the next morning at 8. Manager helped to overcome these issues with a smile. Management has put him in a very difficult position.