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Ubuntu Palace Hotel

4.5 star property
Luxury hotel in Kampala with 2 bars/lounges and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ubuntu Palace Hotel

Front of property
Family Apartment | Reception
In-room safe, desk, iron/ironing board, free WiFi
Coffee/tea maker, electric kettle
Reception

Reviews

4.0 out of 10

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Spa
    Spa
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Self-serve laundry
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Deluxe Single Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Single Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hair dryer
Bathrobes
Rainfall showerhead
Private bathroom
Electric kettle
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hair dryer
Bathrobes
Rainfall showerhead
Private bathroom
Electric kettle
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hair dryer
Bathrobes
Rainfall showerhead
Private bathroom
Electric kettle
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

In-room safe, desk, iron/ironing board, free WiFi

Family Apartment

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
2 bedrooms
Hair dryer
Bathrobes
Rainfall showerhead
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hair dryer
Bathrobes
Rainfall showerhead
Private bathroom
Electric kettle
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

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The price is ₩39,707
₩47,218 total
includes taxes & fees
Nov 23 - Nov 24
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About the neighborhood

Map
Plot 582 Kasubi Rd, 35, Kampala, Central Region

What's nearby

  • Kasubi Tombs - 11 min walk - 1.0 km
  • Makerere University - 3 min drive - 2.7 km
  • Rubaga Cathedral - 5 min drive - 4.4 km
  • The Acacia Mall - 6 min drive - 6.0 km
  • Mulago National Specialized Hospital - 6 min drive - 5.3 km

Getting around

  • Entebbe Intl. Airport (EBB) - 50 min drive

Restaurants

  • ‪Kesh Restaurant - ‬4 min drive
  • ‪Apple Ice Cafe - ‬3 min drive
  • ‪Cafe'Javas & CityOil - ‬4 min drive
  • ‪Pork Talk - ‬3 min drive
  • ‪Kitchen - ‬4 min drive

About this property

Ubuntu Palace Hotel

Enjoy your visit to Kampala with a stay at Ubuntu Palace Hotel. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, a terrace, and a garden.

Languages

English, French

At a glance

Hotel size

  • 35 rooms

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: anytime
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Free secured onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Handrails in hallways
  • Hallway handrail height (inches): 4
  • Lever door handles
  • Upper floors accessible by stairs only
  • 3 stairs to reach property
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Ubuntu Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 30

Children & extra beds

  • Rollaway beds are available for USD 20 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Frequently asked questions

Does Ubuntu Palace Hotel offer free cancellation for a full refund?
Yes, Ubuntu Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ubuntu Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Ubuntu Palace Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Ubuntu Palace Hotel?
Check-in start time: noon; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Ubuntu Palace Hotel and nearby?
Ubuntu Palace Hotel has 2 bars and a spa, as well as a garden.
Are there restaurants at or near Ubuntu Palace Hotel?
Yes, there's an onsite restaurant.
What's the area around Ubuntu Palace Hotel like?
Ubuntu Palace Hotel is located a short 11-minute walk from Kasubi Tombs.

Ubuntu Palace Hotel Reviews

Reviews

4.0

8.0/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

I arrived at 4am to be given a room with no hot water. I even paid extra for that early check-in only to be disappointed. I asked several times to be moved to another room and they refused. There was no hot water for 24hrs in my room. It was the most appalling experience as I had a tour at 9am that same day I arrived.The hotel is located in a part of town where you can people preaching in the middle of the night. If you're a light sleeper, its not worth it.
Dorcas, 2-night trip
Verified Expedia guest review

6/10 Good

Rebecca, 2-night trip
Verified Hotels.com guest review