Loved this hotel. Booking on Hotels.com was a little different for me, but overall, it was my favorite stay of my trip to Thailand. The food was GREAT, the views, AMAZING, the staff was so nice, and I'd definitely stay here again. We had a minor issue with our door - they moved us to a new room easily.
The bathroom is technically outside, so it stays pretty hot in there during the day, but it honestly wasn't an issue. I'd 100% stay here again!
oh, and the wifi is terrible in the rooms. But, it wasn't an issue for me, it works well when you are downstairs, so if you NEED wifi for your stay, consider that. There is, however, a place for you to sit, kind of like a library if needed!