8/10 Very Good
Nov 17, 2024
Great customer service!
Everything was top notch except the room. Bed and bedding was comfortable. One wall heater that kept the room very warm even when set to 58°. We were on the bottom floor. The room needed a little maintenance- chipped or warped flooring, furniture a little banged up also and the bathroom was tiny. You could see they wanted an elegant comfortable setting but it’s hard to do in an antiquated room. Lots of noise from rooms above and beside us when showering as well as our own shower. Found out too late that if you wanted your room cleaned, you had to put a door hanger out (we thought they were do not disturb hangers so didn’t pay attention to them). Front desk people were excellent. Breakfast was hot and plentiful. Was not a fan of French press coffee in our rooms.
Michele
Michele, 2-night trip with friends
Verified Hotels.com guest review