When visiting Castlegar, SureStay Hotel by Best Western Castlegar is a great choice to consider. Guests looking for a bite to eat can check out The Grand Buddha Bistro, which serves Thai cuisine and is open for lunch and dinner. The helpful staff and breakfast get good marks from fellow travelers.
Languages
English, Hindi
At a glance
Hotel size
58 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 19
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Up to 3 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 6 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Ski lessons nearby
Ziplining nearby
Snowboarding nearby
Hot springs nearby
Working away
Business center
Meeting rooms
Computer station
Conference center (2497 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 1981
Picnic area
Library
Fireplace in lobby
Television in common areas
Banquet hall
Accessibility
Braille/raised signage
Room amenities
Be entertained
30-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Select Comfort mattress
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
Paper towels
More
Daily housekeeping
Access via exterior corridors
Special features
Dining
The Grand Buddha Bistro - This bistro specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: CAD 200 per stay
Breakage deposit: CAD 200 per stay
Pets
Service animals exempt from fees
Pet deposit: CAD 100 per stay
Pets are allowed for an extra charge of CAD 20 per pet (may vary based on length of stay)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar
Frequently asked questions
Are pets allowed at SureStay Hotel by Best Western Castlegar?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of CAD 20 per pet, per day, and there's also a deposit of CAD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Castlegar?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Castlegar?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.
What is there to do at SureStay Hotel by Best Western Castlegar and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs and casino gaming. SureStay Hotel by Best Western Castlegar also has a picnic area.
Are there restaurants at or near SureStay Hotel by Best Western Castlegar?
Yes, The Grand Buddha Bistro offers Thai cuisine.
What's the area around SureStay Hotel by Best Western Castlegar like?
SureStay Hotel by Best Western Castlegar is a short 4-minute drive from Castlegar, BC (YCG) and 5 minutes' walk from Columbia River.
SureStay Hotel by Best Western Castlegar Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 1, 2024
Castlegar Hotel
A good solid hotel choice in Castlegar, nothing fancy but clean and has everything you need. Breakfast is pretty basic.
John
John, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2024
Good stopover
Room was clean and the bed was comfortable. Unfortunately we were on the lower floor of a two story building and could hear the people walking about above us. Our toilet didnt flush very well and I alerted the front desk when we checked out. Breakfast was OK,
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 21, 2024
AMIR
AMIR, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 6, 2024
Good place for a short stop
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 22, 2024
Koji
Koji, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Christine
Christine, 2-night trip
Verified Expedia guest review
6/10 Good
Aug 15, 2024
Some stains on the sheets and rips in comforters on both beds. Staff was very friendly and very helpful. There was a lot of flies and wasps outside the doors by parking lot. The kitchenette really didn't have much for utensils and pans. Had to buy a knife because there's was dull and no cutting board.
Jeremy
Jeremy, 5-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 12, 2024
The only concern was that there is no elevator and had to carry our luggage to the second floor, the breakfast and facilities were very good and clean, would stay here again.
Barb
Barb, 1-night family trip
Verified Expedia guest review
2/10 Poor
Aug 11, 2024
Cory
Cory, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 11, 2024
The room was in back side of building, they had garbage container there and we had real problem with wasps... terrible.
The pillows in the room were bad...
Perry
Perry, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 7, 2024
rooms were nice and if I needed something they always helped. pipes were a bit noisy
Shari
Shari, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
Everything superb!
Dyana Musfelt
Dyana Musfelt, 1-night family trip
Verified Expedia guest review
6/10 Good
Aug 2, 2024
Lisa
Lisa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Great stay!
Dan
Dan, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Jul 30, 2024
We were situated at the back of the building where all the recycle and garage containers are. Your not looking at a tidy area for sure.
The other thing was the bed. Very uncomfortable.
Cynthia
Cynthia, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 29, 2024
HORRIBLE
Our room was filthy!! You had to keep your shoes on in the room as the floor was filthy. We couldn't wear shoes to bed, so when you had to walk on these filthy floors your feet came out black from the dirt. This was a pet friendly room we were forced into even though we had ne pet and wanted to be moved. The Hotel refused. We ended up with flea bites and a allergic reaction to the dog dirt and hair in the room. This on top of torn sheets as well. The breakfast in this hotel was the WORST that we have experienced on our weeks of travel so far. We will never return to this horrible hotel.
Dennis
Dennis, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 27, 2024
Patricia Ruth
Patricia Ruth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2024
SHEILA
SHEILA, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 26, 2024
Travis
Travis, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 25, 2024
Shower was dingy, awkward and small, floors were very dirty but everything else was good
Allen
Allen, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 24, 2024
Check in was good and the room we were given was around the back, away from the street, and quite large. I appreciated no carpet and having a chair to sit in. The bathroom had a very old, TINY shower but good water pressure. That night there was a very loud concert around the corner so we weren’t able to sleep until 10:30 but they did obey the quiet hours.
Anne
Anne, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
Paul
Paul, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 20, 2024
Overall great and easy. But no hand soap in the bathroom which was a pet peeve.
Jessica
Jessica, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2024
Sheila
Sheila, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 19, 2024
Dated property but clean. Beds were very comfortable and the staff friendly. Good enough for an overnight during a road trip.