Osorno (ZOS-Canal Bajo Carlos Hott Siebert) - 15 min drive
Restaurants
Plan B Delivery - 13 min walk
Antro's Rock Bar - 11 min walk
Telepizza - 11 min walk
Bavaria Restaurante - 13 min walk
La Vitrola - 9 min walk
About this property
Sonesta Hotel Osorno
Try your luck at the casino when you stay at Sonesta Hotel Osorno in Osorno. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Other features include a snack bar/deli and a garden.
Languages
English, Spanish
At a glance
Hotel size
106 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 5:30 AM–10:00 AM
2 restaurants
2 bars/lounges
24-hour room service
Snack bar/deli
What to do
Shopping
Bingo
Working away
Business center
Meeting rooms
Conference center (13 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
Arcade/game room
Casino
21 casino gaming tables
292 casino slot machines
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 28
Well-lit path to entrance
Room amenities
Be entertained
37-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Sonesta Hotel Osorno
Sonesta Osorno
Sonesta Hotel Osorno Hotel
Sonesta Hotel Osorno Osorno
Sonesta Hotel Osorno Hotel Osorno
Frequently asked questions
Does Sonesta Hotel Osorno offer free cancellation for a full refund?
Yes, Sonesta Hotel Osorno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sonesta Hotel Osorno?
Sorry, pets aren't allowed.
Is parking offered on site at Sonesta Hotel Osorno?
Yes, there's free self parking.
What are the check-in and check-out times at Sonesta Hotel Osorno?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Sonesta Hotel Osorno?
Yes, there's a casino, featuring 292 slot machines and 21 gaming tables. Bingo is offered.
What is there to do at Sonesta Hotel Osorno and nearby?
Sonesta Hotel Osorno has 2 bars, a casino, and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Sonesta Hotel Osorno?
Yes, there are 2 onsite restaurants.
What's the area around Sonesta Hotel Osorno like?
Sonesta Hotel Osorno is a short 1-minute walk from Casino Osorno and 14 minutes' walk from Plaza de Armas.
Sonesta Hotel Osorno Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 10, 2024
Best place in Osorno. Lovely staff, inclusive.
The best place in Osorno. i been there since 2012.
jose
jose, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Aug 7, 2024
La comida horrible feo gusto y mala calidad
damian
damian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2024
Excelent Hotel
patricio
patricio, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Jun 13, 2024
Rodolfo
Rodolfo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 11, 2024
Maria Belen
Maria Belen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2024
Jorge
Jorge, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 6, 2023
Lindo hotel, personal encantador..sólo deberian tener el servicio de restaurante un poquito más tarde...el resto fantástico..
Sobre todo las amenites de los pasillos..riquísimos.
Claudia
Claudia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2023
Best place in Osorno by far
jose
jose, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2023
The hotel is very nice… the surroundings not so much
guillermo
guillermo, 1-night romance trip
Verified CheapTickets guest review
10/10 Exceptional
Jun 25, 2023
Archie
Archie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 20, 2023
Excelente
Todo excelente, comodidad ,atencion , y late chekout..
Muchas gracias
paola andrea
paola andrea, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 8, 2023
Superb hotel.
Exceptional staff. Friendly and very attentive. Lovely hotel.
George
George, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 22, 2023
The management of the hotel, cleanliness and service was excellent. Fantastic breakfast included as well.
Teresa
Teresa, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 12, 2023
Hotel was clean, room was quiet and big. Bed was comfortable. The parking was good. Free breakfast was great. Absolutely would stay again.
Kim
Kim, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 18, 2022
This is the best hotel in Osorno. I hardly recommend it, you won’t regret. Nice view, and amazing service!
Francisca
Verified Expedia guest review
10/10 Exceptional
Nov 21, 2022
Beautiful river view, excellent food
Melissa
Melissa, 1-night family trip
Verified Expedia guest review
4/10 Fair
Oct 29, 2022
We booked this hotel looking forward to using the pool. Thus, we both disappointed and surprised to learn it was not in operation as the hotel explicitly advertised the pool and did not mention it was closed either at the time of booking or during check-in.
Front desk staff were disinterested and less than friendly or helpful.
There was trash on our floor that stayed there the entirety of our stay. The shower barely functioned, with so little water coming out as it was hard to bathe.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2021
Bueno
Felipe
Felipe, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Mar 8, 2020
pleasant but not exceptional
Amanda
Amanda, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 1, 2020
wesley r
wesley r, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 13, 2020
Excellent
everything at the hotel was beyond expectation
Martin
Martin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 14, 2019
The property was modern, clean, and comfortable. Great service. And they had a very nice breakfast.
Verified traveler
2-night romance trip
Verified Expedia guest review
6/10 Good
Apr 1, 2019
Basic hotel
The hotel room was large and comfortable...but outdated. The area was not near anything you could easily walk to....but they had a casino and gym and restaurants that you could enjoy.
Marla
Marla, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 1, 2019
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 17, 2019
Great hotel
Great hotel, modern and clean! Great view to the river