8/10 Very Good
Feb 16, 2025
Feedback to hotel as well Restaurant
All the front desk was so helpful. speacially the very first day of my Lisbon, Jessica the front desk receptionist welcomed me very well and provided me all the useful information. She arranged laundary me, was great help for me.
All the night evening staff and evening staff was really helpful. Its my bad i wanted to mention every single staff member name but unfortunately i forgot the name. All girls and one guy front desk all really good.
Only one thing made me disappointmnet was not having coffee machine and a small refregerator in the room. i did not know that if i choose COSY room option then i am not getting coffee machine and refrigerator. For me both are very basic necessatiies when you stay in the hotel. Regardless the price ofthe room, both these items should be in the room. I can not imagin my life without coffee. Yes they have one coffee machine on ground floor but it is not same as having coffee right away in the room when you wake up.
Restaurant- Loraine the front desk desk help at restaurant was very polite, humble and very accomodating. The only one thing i need to add the option c Vegan breakfast not enough for a person. Choices are not as of option A but at same price.
Gurpreet
Gurpreet, 3-night trip
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