2/10 Poor
Aug 9, 2024
Do not stay here
Do not stay here. I preface my comments by saying I am a gold member and have never complained before. The room had black mould in the ceiling and in the shower. There were numerous items not supplied ie designer toiletries, dressing gowns, safe, daily housekeeping dryer, turndown service, the list goes on. We were meet on arrival by two guys that made us feel uncomfortable the whole stay. Neither myself of hotels could contact owner to try and rectify the numerous complaints. So nothing was done. Very unsatisfactory. Do not stay here
Paul
Paul, 4-night trip
Verified Hotels.com guest review