Overall, we were OK with the hotel until one morning when someone knocked on the door. It was 9:30am on a Friday and we were not ready.
Two staff asked if they could enter the room to count the towels and linen, "pour compter le linge".
My wife was still in pyjamas, and we felt like a complete INTRUSION of our PRIVACY.
They touched the bed linen with their hands, they looked around the room as if they were looking
for something or if they were police. My regret was I should have asked for IDs before letting them in
or call reception.
Like I said, we were not quite awake, I wasn't ready for this, and this was so completely weird.
It felt completely unnecessary.
I have dual citizenship French and British, this wasn't a language problem.
I can't imagine how someone who wouldn't speak French could process this situation.
We have decided to never use this hotel group again as a result and waited over a month before writing this review.