Riad Zitouna

2.5 star property
Fes El Bali riad with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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View from property
Double Room (Prestige) | Bathroom | Shower, free toiletries, hair dryer, towels
Standard Double Room | In-room safe, soundproofing, free WiFi, bed sheets
Comfort Suite, Ensuite, Pool View (Suite (Lits Jumeaux)) | In-room safe, soundproofing, free WiFi, bed sheets
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
    Airport transfer
  • Parking available
    Parking available
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Children's pool
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Front-desk safe
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)
The price is ₩142,567
₩165,024 total
includes taxes & fees
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Double Room

Highlights

Soundproofed
Air conditioning
Hair dryer
Private bathroom
Located on the ground floor
Daily housekeeping
Wardrobe or closet
In-room safe
  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

Deluxe Suite, Ensuite, Pool View (Suite de Luxe)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Heating
Premium bedding
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 2 Queen Beds

Deluxe Double Room, Ensuite, Courtyard View (Tombouctou)

Highlights

Soundproofed
Air conditioning
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
Wardrobe or closet
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed and 1 King Bed

Double Room (Prestige)

Highlights

Soundproofed
Air conditioning
Hair dryer
Private bathroom
Located on the top floor
Daily housekeeping
Wardrobe or closet
In-room safe
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Suite, Ensuite, Pool View (Suite (Lits Jumeaux))

Highlights

Separate sitting area
Soundproofed
Air conditioning
Separate bedroom
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
Wardrobe or closet
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
5 Derb Rami Zkak Labghal, Fes, 30000

What's nearby

  • University of Al Quaraouiyine - 7 min walk - 0.6 km
  • Zaouia Sidi Ahmed Tijani - 8 min walk - 0.7 km
  • Medersa Bou-Inania - 9 min walk - 0.8 km
  • Blue Gate - 10 min walk - 0.9 km
  • Place Bou Jeloud - 13 min walk - 1.1 km

Getting around

  • Fes (FEZ-Saiss) - 18 min drive
  • Fes Station - 5 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant Ryad Nejjarine - ‬5 min walk
  • ‪cafe rsif - ‬8 min walk
  • ‪Le Tarbouche - ‬7 min walk
  • ‪Fondouk Bazaar - ‬7 min walk
  • ‪The Ruined Garden - ‬1 min walk

About this property

Riad Zitouna

Take in the views from the rooftop terrace when you stay at Riad Zitouna. Free perks include WiFi and local cuisine breakfast daily between 8:00 AM and 10:00 AM. Other features include a children's pool, a terrace, and a garden.

Languages

English, French, German

At a glance

Hotel size

  • 6 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 11:30 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property
  • No alcohol served onsite

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–10:00 AM
  • Restaurant

Traveling with children

  • Children's pool

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library

Room amenities

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property accepts credit cards.

Also known as

Riad Zitouna
Riad Zitouna Fes
Zitouna Fes
Riad Zitouna Fes
Riad Zitouna Riad
Riad Zitouna Riad Fes

Frequently asked questions

Does Riad Zitouna offer free cancellation for a full refund?
Yes, Riad Zitouna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riad Zitouna?
Yes, there's a children's pool.
Are pets allowed at Riad Zitouna?
Sorry, pets aren't allowed.
Is parking offered on site at Riad Zitouna?
Sorry, there's no onsite parking at Riad Zitouna.
Is airport shuttle service offered by Riad Zitouna?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Riad Zitouna?
Check-in start time: 2 PM; Check-in end time: 11:30 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Riad Zitouna and nearby?
Riad Zitouna has a garden.
Are there restaurants at or near Riad Zitouna?
Yes, there's an onsite restaurant.
What's the area around Riad Zitouna like?
Riad Zitouna is a short 7-minute walk from University of Al Quaraouiyine and 7 minutes' walk from Kairaouine Mosque.

Riad Zitouna Reviews

Reviews

9.0

Wonderful

9.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Perfect experience. The manager is very friendly, helpful and hospitable. The place is just what you need after the busy medina.
Anna, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

A taste of Western comfort in the Medina
This was our second experience in a riad - definitely had some pros and cons. The riad is owned by a French woman who was helpful enough. She left the management of the riad to others overnight, and was gone from about 9pm to 8am every night. The breakfasts were wonderful, though, and the riad was safe and secure. Our room had a nice big TV, which was a little odd, but a nice modern convenience. The climate control was a little off though, and the beds were a little brick-ish.
Verified Hotels.com guest review

4/10 Fair

Disappointing; treated like a burden not a guest!
We stayed here 23rd - 26th Feb 2012, 3 days at the end of a 9 day trip around Morocco. We were arriving late; I emailed the manager/owner about this and was told a taxi could be organised to get us from the station, and a dinner would be prepared for us. I knew this would be costly, but given our train wasnt arriving in Fes until 22h00, thought it would be the easiest option. We arrived and there was NO taxi to pick us up, so we had to negotiate our own and meander our way through the medina late at night to get there. Once there, we were served up a simply shocking meal for a number of reasons. I had realised I had forgotten to inform the manager that my travelling companion was vegetarian, and so tried ringing the Riad during the day before arrival. But to no avail, wrong number - the number listed on this website is NOT RIGHT! And so we had to simply tell her upon arrival, to which we were told "it's too late, you should've told me!" ; so we (I am not a vegetarian) were both served up with a big bowl of soup for the MAIN, and the meat/rice dish she'd prepared was nowhere to be seen; my companion said she'd be fine with a quick salad or something but this was clearly ignored! VERY overpriced at 15euros per person! And to top it off, the soup had been clearly been made with lamb stock, it reeked of mutton; so my companion couldnt eat it; it was still served to her despite her vegetarianism. A disappointing start to our stay there for certain... we couldnt believe the manageress had the audacity to still serve that soup! Breakfast was served in a lovely tiled room off the main courtyard, though the fire ought to have been on given the low February temperatures. The riad itself and the rooms were difficult to fault, it has to be said. Clean, spacious, comfortable... Though no terrace to relax and have a drink on. Breakfast was fine; your typical Moroccan continental fare. Unfortunately however, this riad's major failing is in its service. Only the manageress seems to be allowed/able to do anything; so when she's not there there's not really anyone to help you! WARNING: there is a curfew 7am-12am. this was not an issue for us, but on our last night we returned at 10:30pm to be told "I have been waiting an hour and a half for you to arrange your check-out details, I should be home by now" - totally unacceptable, very unprofessional - when a guest is paying to stay in a hotel, they should be put first; not made to feel unwelcome and resented in such a manner. Everything is at the management's convenience and not yours!! And if a curfew is not going to be stuck to, why enforce it?! This behaviour continued throughout our stay, a big shame as it tainted our enjoyment of our stay. This hotel is a PAY ON CHECKOUT hotel; this is so they can add extras on to it, and also charge you in Dirhams to make the most money as possible on the exchange rates. Unlike the very authentic Riad we stayed in in Marrakech where service was top priorirty, profit second, this place is clearly run with a sole focus on profit in mind, cashing in on the Riad trend. WARNING: there is a 3.3% charge for paying on card, something NOT mentioned on their page on hotels.com. We were constantly nagged about organising a taxi for our departure through the Riad, but this was at an inflated rate of 220 Dh, when the going rate, and the rate we paid when hailing a taxi ourselves, was only 120 Dh. With that 3.3% credit card charge, and the 30 euros robbed from us for our shocking first night meal, we generally feel very robbed by this Riad. And the Riad was only out to make money (offer of taxi and meal on arrival amongst other things). A real shame. Aesthetically a beautiful riad, with substandard service letting it down massively. Rather than being treated like special guests, we were nothing but a source of income.
Verified Hotels.com guest review

10/10 Exceptional

Paradise in Fez
This Riad is beautiful and the owners were wonderful. The Riad is in a great location, is very clean and the bed was comfortable. We originally only booked 3 nights but we had such a good time we stayed another 2. Oliver and his wife were very helpful and friendly but not intrusive.
Verified Expedia guest review

10/10 Exceptional

Gorgeous Riad in the center of the Medina
Riad Zitouna is a wonderful place to stay in Fes. For first time guests to Fes, you will probably need Olivier to meet you at the edge of the medina to show you where the place is. The rooms are beautiful and the rooftop decks have a great view of Fes and the medina, especially at sunrise/sunset. The owners are very nice and helpful.
Verified Expedia guest review

10/10 Exceptional

Super !
Samadi est un hôte très chaleureux, simple et discret et ce, même en période de jeune. Il saura vous rendre service notamment sur les conseils d'excursions et sur les choses à éviter. Le petit déjeuner est gargantuesque, je regrette une seule chose c'est de ne pas lui avoir laissé un pourboire car il le mérite vraiment, j'avais les poches vides :-( Encore merci pour ce super séjour dans cette belle ville !
Hugo, 4-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Ottimo rapporto qualità-prezzo
La permanenza al Riad non è cominciata bene perchè la nostra prenotazione di 3 notti non risultava... È stato un problema di Expedia sulle notifiche, cmq la responsabile Agnese si è fatta in quattro per trovarci un'altra sistemazione (molto carina) per la prima notte, dopodichè abbiamo passato le altre 2 notti al Riad. La struttura è ben tenuta e molto suggestiva. Sia la colazione sia la cena erano molto buone. Il personale è, oltre che gentile e disponibile, molto socievole con tutti gli ospiti. La zona non è periferica però ci sono molti disturbatori fissi agli angoli delle strade. Il nostro consiglio è imparare la strada appena si arriva per evitare di dover ricorrere ad accompagnatori improvvisati che alla fine mettono da parte i sorrisi e presentano il conto!!
Verified Expedia guest review

10/10 Exceptional

Riad Zitouna : en plein coeur de Fès el Bali
Nous avons passé 4 nuits dans la spacieuse chambre Marrakech au premier étage, très bon petit déjeuner et accueil sympa. Le riad est très bien situé pour faire la visite de Fès à pied et rentrer en soirée sans problème.
Verified Hotels.com guest review

10/10 Exceptional

un sogno
Il riad è fantastico, molto curato e ristrutturato con gusto. I proprietari sono deliziosi e gentilissimi. Noi abbiamo soggiornato in 4 con 2 figli adolescenti nella suite Timbuktu, perfetta come dimensioni e confort. La piscina e il patio sono incantevoli. Pulizia ottima. Su consiglio di un altro recensore abbiamo preferito prenotare, tramite Olivier, il recupero all'aeroporto perchè la prima volta non è facile trovare l'hotel, sebbene centralissimo nella Medina. Se pagate con carta di credito c'è un incremento di circa il 10%.
Verified Hotels.com guest review