In the heart of Toulouse City-Centre, Citiz Hotel offers a sophisticated retreat. Relax with coffee at the cafe, unwind in the bar or work out logistics at the 24-hour business center. With helpful multilingual staff and luggage storage available, your stay is sure to be hassle-free.
18 Allees Jean Jaures, Toulouse, Haute-Garonne, 31000
What's nearby
Place Wilson - 1 min walk - 0.2 km
Capitole de Toulouse - 5 min walk - 0.5 km
Place du Capitole - 6 min walk - 0.6 km
Basilica of Saint-Sernin - 9 min walk - 0.8 km
Zenith de Toulouse - 7 min drive - 5.3 km
Getting around
Blagnac Airport (TLS) - 12 min drive
Toulouse St-Agne Station - 6 min drive
Le TOEC Station - 8 min drive
Toulouse Matabiau Station - 10 min walk
Jean-Jaurès Metro Station - 1 min walk
Capitole Station - 4 min walk
Jeanne d'Arc Metro Station - 6 min walk
Restaurants
Big Fernand Toulouse - 1 min walk
Les Américains - 1 min walk
Hippopotamus Steakhouse - 1 min walk
McDonald's - 1 min walk
Burger King - 1 min walk
About this property
Citiz Hotel
Citiz Hotel puts you in a great location, within a 15-minute walk of Capitole de Toulouse and Place du Capitole. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This Art Deco hotel is also within a short drive of Cité de l'Espace and Airbus. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Jean-Jaurès Metro Station is steps away and Capitole Station is 4 minutes.
Languages
Arabic, English, French, German, Italian, Spanish
At a glance
Hotel size
56 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (1 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (EUR 23 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Banquet hall
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Grab bar near toilet
Stair-free path to entrance
Room amenities
Be entertained
66-cm flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Select Comfort mattress
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Refundable deposits
Deposit: EUR 100 per accommodation, per night
A damage deposit of EUR 100 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Parking
Self parking costs EUR 23 per day
Policies
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Citiz Hotel
Citiz Hotel Toulouse
Citiz Toulouse
Citiz Hotel Hotel
Citiz Hotel Toulouse
Citiz Hotel Hotel Toulouse
Frequently asked questions
Does Citiz Hotel offer free cancellation for a full refund?
Yes, Citiz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citiz Hotel?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Citiz Hotel?
Yes. Self parking costs EUR 23 per day.
What are the check-in and check-out times at Citiz Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Citiz Hotel?
No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (7-min drive) is nearby.
Are there restaurants at or near Citiz Hotel?
Yes, there's an onsite restaurant.
What's the area around Citiz Hotel like?
Citiz Hotel is in Toulouse City-Centre, a short 1-minute walk from Jean-Jaurès Metro Station and 5 minutes' walk from Capitole de Toulouse.
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Citiz Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 19, 2024
It was everything I want in a hotel at a fair price.
Herbert
Herbert, 1-night trip
8/10 Very good
Feb 21, 2025
Good place for the price.
The hotel room was nice, though a little tight. Its in the heart of a lot of the sites and everything is walking distance which is good for the daytime tourist, however it is a double edged sword as many people will be talking loudly while drunk when passing the hotel making it less than ideal for a light sleeper.
The staff were curteous and showed us to the room and explained briefly about the city which was nice and will always be appreciated by myself.
Ben
Ben, 2-night trip
10/10 Exceptional
Mar 31, 2024
Hotel was in a great location and the staff were super friendly and helpful
Roisin
Roisin, 2-night trip
8/10 Very good
May 27, 2024
Great location
Normand
Normand, 1-night trip
6/10 Good
Nov 21, 2024
Very good location in the centre of Toulouse.
The only negative is that there was no gym in the hotel.
Carlos
Carlos, 2-night trip
8/10 Very good
Aug 2, 2024
Central, old building- new interior, at the pedestrian zone of the inner city, perfect for sightseeing and shopping and dining
Ulrike
Ulrike, 1-night trip
8/10 Very good
Jul 5, 2024
Excellent hotel in the middle of Toulouse. Staff were very friendly and accommodating and spoke multiple languages.
Sean
Sean, 7-night trip
8/10 Very good
Sep 10, 2024
Great location, easy transportation from airport and to train station. Easy walking distance to attractions and dining.
Staff responded to our lack of wifi with a good option that we appreciated-all staff helpful and bilingual. We had a very pleasant and easy stay.
Allan
Allan, 2-night trip
8/10 Very good
Sep 23, 2024
Good value
Julio
Julio, 1-night trip
10/10 Exceptional
Jun 12, 2023
A perfect stay! Friendly and help staff, clean hotel, very convenient to restaurants, market and other attractions.
Timothy
Timothy, 6-night trip
10/10 Exceptional
Oct 11, 2023
It is just so quaint in the heart of the city with many things to do with in walking distance!
Steffany
Steffany, 1-night trip
10/10 Exceptional
Jul 12, 2024
Another great hotel and location. You can’t go wrong should you decide to stay here. The room we had was corner unit, more spacious and clean. The staff are very friendly and helpful. It is a convenient location to restaurants, public transportation and near the Capital.
Ropsonna
Ropsonna, 4-night trip
6/10 Good
Oct 3, 2024
3 star hotel rather than 4. The position is central, close to everything, but at the same time it is quite noisy (traffic and people)
Flavio
Flavio, 3-night trip
10/10 Exceptional
May 6, 2024
Great value and location
Great location in the heart of the city. Really helpful team. Can get a little noisy late at night from revellers outside.
Alex
Alex, 4-night trip
10/10 Exceptional
Jan 25, 2025
Hotel Opinion.
I don’t know your clientele, but most foreign hotels I stay at have some TV channels in English.
I think you need to boost the technology in the room. Perhaps USB ports for phone charge. I had trouble with WiFi all week and had to shut it off. When it gave me access, I couldn’t download anything. I have unlimited data with AT&T but I imagine some people don’t.
Geoffrey
Geoffrey, 7-night trip
10/10 Exceptional
Dec 6, 2022
Excellent
Lovely hotel, clean and comfortable rooms! Staff were extremely friendly. Overall a great stay.
Aisling
Aisling, 1-night trip
8/10 Very good
Mar 25, 2024
Town centre, good value
Rooms are a little compact here, the service is friendly. The breakfast buffet is basic, with limited options but nice and efficient.
Richard
Richard, 1-night trip
8/10 Very good
Sep 23, 2023
It’s a solid three-star hotel, but not four in my opinion. Very accessible location.
Douglas
Douglas, 1-night trip
10/10 Exceptional
May 6, 2023
Felt good after 2 weeks of good European hotels (good ones) to know what to expect
Very nice overall
Colette
Colette, 1-night trip
10/10 Exceptional
Oct 29, 2023
Nice clean hotel, friendly staff with perfect location for accessing metro and also touristic areas were practically in walking distance. I was mainly there for business trip, but an afternoon of free time was enough to see some of the touristic cites.
Andranik
Andranik, 2-night trip
10/10 Exceptional
Jun 6, 2024
It Was in the middle of the city
Carlo
Carlo, 3-night trip
10/10 Exceptional
Jul 11, 2023
Nice hotel in the heart of Toulouse.
Perfect location in the middle of town. Room was brand new, clean and air conditioned. Staff was helpful. Breakfast was not included when we booked.
Andy
Andy, 1-night trip
8/10 Very good
May 24, 2023
Clean central location, great for an eventful trip
Hotel is extremely central and secure, on the main street with direct walks to all tourist areas as well as non-tourist areas. Great service during check in and check out.
Hotel rooms are very clean, and as young travellers, had great access to a lot of bars and clubs around.
Hotel WiFi speed is not so great, where I planned to work from the lobby/room for one day, but unfortunately couldn't.
Verified traveler
2-night trip
8/10 Very good
Jul 15, 2023
Nice location, clean
It is exactly as the pictures. It was clean and very well located. The front desk staff was very helpful as well. Topical European style size rooms.
A bit less privacy between the bed and the washroom if you are traveling with family since it is semi-open.
Svilena
Svilena, 4-night trip
4/10 Fair
Apr 29, 2023
Extremely noisy, people yelling and talking until 4 am on the street below my window.