4/10 Fair
Nov 23, 2024
Nice hotel but needing more care for guests
Room was pleasant, with patio, but furnishings were showing signs of wear. The printed guest information kit was missing from the room and the internet connection did not work, possibly because the rooms are too far away from the modem, but the connection worked in other parts of the hotel, in the public areas.
There was mould in the shower and the ventilator in the bathroom was very dirty. Check-in on the Saturday did not go smoothly because there were no staff at reception. They were hard to contact even on the phone because they were busy with bar, bottle shop and other hotel customers. Hotel accommodation guests did not seem to be a priority. However, at other times during my stay the staff were obliging. Location and public areas of the hotel were good. This would be a nice hotel to stay at again if there is improvement in the condition and cleanliness of the room and the overall attention to detail and service.
Verified traveler
2-night trip
Verified Hotels.com guest review
