At Best Western Plus Hotel Böttcherhof, you'll be within a 15-minute drive of Hamburg City Hall and Miniatur Wunderland. Guests can indulge in spa services at the spa, and Restaurant Johann's serves international cuisine. Other features include a bar/lounge, a fitness center, and a sauna. Fellow travelers say good things about the overall property condition.
Languages
English, German
At a glance
Hotel size
164 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (2-device limit)
Parking
Onsite self parking (EUR 17 per day)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Business center
20 meeting rooms
Conference space (2153 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Facilities
1 building/tower
Built in 1994
Safe-deposit box at front desk
Terrace
Fitness center
9 holes of golf
Bicycle parking
Full-service spa
Sauna
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Accessibility
Elevator
Well-lit path to entrance
Room amenities
Be entertained
81-cm flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free WiFi (2-device limit)
Phone
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Wellness has 2 treatment rooms. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Restaurant Johann's - This restaurant specializes in international cuisine.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 23.5 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge of EUR 60 (subject to availability)
Housekeeping is offered for an extra charge
Parking
Self parking costs EUR 17 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
State tax ID - DE160005047
Also known as
Best Western Plus Böttcherhof
Best Western Plus Böttcherhof Hamburg
Best Western Plus Hotel Böttcherhof
Best Western Plus Hotel Böttcherhof Hamburg
Best Plus Bottcherhof Hamburg
Best Western Plus Hotel Böttcherhof Hotel
Best Western Plus Hotel Böttcherhof Hamburg
Best Western Plus Hotel Böttcherhof Hotel Hamburg
Frequently asked questions
Are pets allowed at Best Western Plus Hotel Böttcherhof?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Plus Hotel Böttcherhof?
Yes. Self parking costs EUR 17 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Hotel Böttcherhof?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 60 (subject to availability).
Is there an onsite casino at Best Western Plus Hotel Böttcherhof?
No, this hotel doesn't have a casino, but Casino Esplanade (10-min drive) is nearby.
What is there to do at Best Western Plus Hotel Böttcherhof and nearby?
Best Western Plus Hotel Böttcherhof has a spa and a fitness center.
Are there restaurants at or near Best Western Plus Hotel Böttcherhof?
Yes, Restaurant Johann's offers international cuisine.
What's the area around Best Western Plus Hotel Böttcherhof like?
Best Western Plus Hotel Böttcherhof puts you in Hamburg-Mitte, in the heart of Hamburg. Popular attractions include Hamburg City Hall, which is 10 minutes away by car.
Best Western Plus Hotel Böttcherhof Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.6/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
Sep 2, 2024
Excellent property, I believe parking should have been included in reservation!
Ramish
Ramish, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
Natalie
Natalie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 8, 2024
damian
damian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 27, 2023
I.
I., 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 19, 2023
Marina
Marina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2023
ALAN
ALAN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 16, 2023
Excellent Nights Stay
One night stay with my son. Great hotel, very clean, good facilities and easy parking.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 30, 2023
The hotel is always clean and friendly staff. The breakfast,lunch and dinner buffet is excellent
CHARLES
CHARLES, 1-night family trip
Verified Expedia guest review
8/10 Very Good
May 8, 2023
Hamburg
Everything was perfect except for the location! Be aware if you don't have a car. I paid a lot of money for the taxi. The nearer metro station is 30 minutes on a walk
The hotel is very good and comfortable
Roshanak
Roshanak, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 27, 2023
Daniela
Daniela, 2-night trip
Verified Expedia guest review
2/10 Poor
Oct 12, 2022
What a nightmare stay! The entire place reeks of cigarette smoke. The staff were incredibly rude, hostile even. Also, check your bill, they tried to charge me for several additional services. The hotel maids kicked me out before checkout time, because they wanted to finish early. The area is a dangerous area. I would stay anywhere else, if I were to visit again. Even a cardboard box would be nicer than this place.
Erica
Erica, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2022
Ronald
Ronald, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Jul 22, 2022
We checked in at 1 am, after our flight was delayed and driving 6 h . The night desk staff said “ we have no rooms for you since you arrived late,” I informed him that I had a reservation and room was prepaid. He laughed and said
“ I was just joking!”
This was unprofessional and inappropriate. He then said free breakfast is available from 6 to 10 am.
When we check out , the front desk staff said breakfast is 19 euros. I informed her that I was told it was free.
She said it’s not and would not waive the charges.
Michael
Michael, 2-night family trip
Verified Expedia guest review
8/10 Very Good
May 31, 2022
Short stop in Hamburg
Totally a very clean and tidy hotel with a really good breakfast. Easy access and calm, with a nice restaurant and bar.
Tom
Tom, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 11, 2022
Chris
Chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2021
Gary
Gary, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2020
Gary
Gary, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 24, 2020
My favourite hotel to stay in while in Hamburg!
Verified traveler
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2019
Brand new room. Very spacious. Bedding very comfortable. Hotel has a very classy restaurant. Need a car to
Commute anywhere you want to go buy not too far from
City center.
Verified traveler
1-night trip with friends
Verified Expedia guest review
4/10 Fair
Aug 10, 2019
Very rude hotel manager towards British guests.
very nice hotel with an excellent restaurant in a very strange area!
As a regular Best Western guest I always book them for a pretty much guaranteed great stay.
However this stay was entirely ruined by the deputy manager who apparently had a bee in his bonnet!!
The manner that we were shouted at due to a mix up regarding check out that was nothing to do with us. The manager shouted at us demanding that we can’t leave without paying, Even though we were not totally leaving the hotel simply going for a breath of fresh air outside. The manager was totally out of order as there was no way we were going to “run away without paying” as the hotel had all of our suitcases and luggage, Even my wallet, Passport and £1000+ of work equipment.
A total moron of a manager, We wouldn’t stay again with this exact hotel which is a shame as it’s very good otherwise. A formal complaint will be made to Best Western Hotel Group. I can only imagine that we were treated in this way due to being British visitors.
Eliott
Eliott, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jun 16, 2019
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 13, 2019
Ove
Ove, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 3, 2019
Hotel is very modern and has very nice and quite big spa area to relax and unwind compared to some other hotels i been before.