InterContinental Hangzhou, an IHG Hotel

4.5 star property
Luxury hotel in Downtown Hangzhou with 3 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Hangzhou, an IHG Hotel

Children's area
Minibar, in-room safe, laptop workspace, blackout drapes
Point of interest
Property amenity
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Connecting rooms available
  • Spa
  • Non-smoking
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • Spa tub
  • 24-hour room service
  • Business center
  • Meeting rooms
For families
  • Free cribs/infant beds
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
The price is ₩168,683
₩196,684 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 18 of 18 rooms

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 Twin Bed

2 Single Premium River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • River view
  • Sleeps 3
  • 2 Twin Beds

2 Single Premium

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Suite, 1 King Bed, Club Lounge Access, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 130 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

2 Single Classic

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 2 Twin Beds

1 King Classic

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Upgraded Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 130 sq m
  • River view
  • Sleeps 3
  • 1 Twin Bed

2 Single Upgraded Premium Lounge Access River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • River view
  • Sleeps 3
  • 2 Twin Beds

1 King Upgraded Premium Lounge Access River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

1 King Premium

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 King Premium River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Club Lounge Access, River View (CEO)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Queen Bed, Club Lounge Access, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • City view
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Jiefang East Road No 2, Hangzhou, Zhejiang, 310016

What's nearby

  • Hangzhou Grand Theatre - 20 min walk - 1.7 km
  • Wushan Night Market - 4 min drive - 4.4 km
  • West Lake - 5 min drive - 5.0 km
  • Wulin Square - 6 min drive - 6.4 km
  • Hangzhou Tower Shopping Mall - 7 min drive - 7.4 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive
  • Hangzhou Station - 8 min drive
  • East Railway Station (East Square) Station - 13 min drive
  • Hangzhou East Railway Station - 15 min drive
  • Citizen Center Metro Station - 2 min walk
  • Chengxing Road Station - 12 min walk
  • Jiangjin Road Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪芭菲盛宴环球美食 - ‬13 min walk
  • ‪锦香来 - ‬8 min walk
  • ‪明洞韩国料理 - ‬2 min drive
  • ‪Lzvazza - ‬9 min walk
  • ‪Costa Coffee - ‬9 min walk

About this property

InterContinental Hangzhou, an IHG Hotel

InterContinental Hangzhou, an IHG Hotel features a free kids' club and puts you just a 5-minute drive from West Lake. Guests can be pampered with massages at the spa, and The Lake All Day Dining, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. The property is just a short walk to public transportation: Citizen Center Metro Station is 2 minutes and Chengxing Road Station is 12 minutes.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 395 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Playground

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps) and free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include massages.

Dining

The Lake All Day Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Xianshanyuan Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Lobby Lounge - Onsite café.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 196 per person
  • Airport shuttle service is offered for an extra charge of CNY 20 per person (one-way)

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per stay

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hangzhou Intercontinental
Intercontinental Hangzhou
Intercontinental Hotel Hangzhou
InterContinental Hangzhou Hotel
Intercontinental Hangzhou Hotel Hangzhou

Frequently asked questions

Does InterContinental Hangzhou, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Hangzhou, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at InterContinental Hangzhou, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at InterContinental Hangzhou, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at InterContinental Hangzhou, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by InterContinental Hangzhou, an IHG Hotel?
Yes, an airport shuttle is available. The charge is CNY 20 per person one-way.
What are the check-in and check-out times at InterContinental Hangzhou, an IHG Hotel?
Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Express check-out is available.
What is there to do at InterContinental Hangzhou, an IHG Hotel and nearby?
InterContinental Hangzhou, an IHG Hotel has a spa, an indoor pool, and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near InterContinental Hangzhou, an IHG Hotel?
Yes, there are 3 onsite restaurants, featuring international cuisine.
Does InterContinental Hangzhou, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around InterContinental Hangzhou, an IHG Hotel like?
InterContinental Hangzhou, an IHG Hotel is a short 2-minute walk from Citizen Center Metro Station and 16 minutes' walk from MIXC Mall.

InterContinental Hangzhou, an IHG Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

slight feedback otherwise great stay
enjoyable stay. only downside is the lobby bar closes so early it was hard to have post dinner drinks or work at lounge over some whiskeys or alcohol in the night.
3-night business trip
Verified Hotels.com guest review

2/10 Poor

The property is dated
canson, 2-night trip
Verified Expedia guest review

10/10 Exceptional

renjun, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Well kept hotel with high service level
The stay was excellent. The staff r friendly and helpful. They always give a welcoming smile. I would like to suggest that the hotel line their dustbin especially the one inside the toilet because some guests absent-minded discard their toliet paper there, leaving behind a urine smell. While being green, the current methos is just not sustainable.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s very unique place to stay! Me and my girlfriend stayed there for three nights and the hotel was super! The room so clean, the hotel so organized, and the service is one of the best that I saw for while, they are really helpful and nice, the pool is good also the gym, and last thing which is the most important, is the view , this hotel have special view on the River and the new town, we will come back! Thank you intercontinental
MARZOUQ, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nan, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

It is great hotel to stay in Hangzhou city. Large Outlet in underground and easy access to subway
Eric, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We love the hotel
Nice hotel and good service
1-night business trip
Verified Hotels.com guest review

8/10 Very Good

MIN, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

3-night business trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Good breakfast, many choices
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Landmark of the city
amazing hotel with super nice staffs great location, so in love with local area cozy and good variation of breakfast
T, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yu Juan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hasan Furkan, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

非常滿意的住宿體驗
非常滿意的住宿體驗。
KUO HSUEN, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional!!!!!
Eva, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Great breakfast and services
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Location, View and Convenience
Great view of the famous Qiantang River right in front of my room. Almost nightly light show. On Saturday, there is a musical fountain show right in front of the hotel and the Hangzhou Grand Theatre. The music and the lightings are synchronised very well with all surrounding buildings within I believe a 5 km radius all participating in the lighting show. It is very convenient as it is next to the subway station. It is also within a 1.7 km walking distance from the the new and grand Raffles City Square developed by Capitaland. Outlet Mall (Sausser) is right in front of the hotel.
Shyr Yong, 6-night trip
Verified Expedia guest review

6/10 Good

Rodymore
The place is amazing, too bad the service is terrible!
Verified Hotels.com guest review

8/10 Very Good

Nice Hotel
Beautiful hotel facility and nice room. The Gym needs some work and I would expect the staff to be more fluent in English.
3-night business trip
Verified Hotels.com guest review