Palermo Palazzo Reale-Orleans Station - 20 min walk
Palermo Vespri Station - 27 min walk
Giachery Station - 28 min walk
Restaurants
Nni Franco ù Vastiddaru - 1 min walk
Le Delizie di Cagliostro - 1 min walk
La bottega del Mojito - 1 min walk
Aja Mola - Trattoria di Mare - 2 min walk
Gagini Restaurant - 2 min walk
About this property
Hotel Palazzo Sitano
Hotel Palazzo Sitano features a rooftop terrace and puts you within a 15-minute walk of Teatro Massimo. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or Ayurvedic treatments. A bar/lounge, a sauna, and a steam room are other highlights.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
86 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay free
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 15.00 per day)
Free offsite parking nearby
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's menu
Working away
Business center
Meeting rooms
Computer station
Conference center (915 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1800
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Television in common areas
Full-service spa
Sauna
Steam room
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
26-cm LCD TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Double sofa bed
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Individually furnished and decorated
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Dining
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
Children & extra beds
Rollaway beds are available for EUR 30.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 15.00 per day
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
CityLine Hotel
Hotel Palazzo Sitano
Palazzo Sitano
Palazzo Sitano Hotel
Sitano
TOP CityLine Hotel Palazzo Sitano
TOP CityLine Hotel Palazzo Sitano Palermo
TOP CityLine Palazzo Sitano
TOP CityLine Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo
Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo, Sicily
Hotel Palazzo Sitano Hotel
Hotel Palazzo Sitano Palermo
Hotel Palazzo Sitano Hotel Palermo
Frequently asked questions
Does Hotel Palazzo Sitano offer free cancellation for a full refund?
Yes, Hotel Palazzo Sitano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palazzo Sitano?
Yes, pets stay free.
Is parking offered on site at Hotel Palazzo Sitano?
Yes. Self parking costs EUR 15.00 per day.
What are the check-in and check-out times at Hotel Palazzo Sitano?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Hotel Palazzo Sitano and nearby?
Hotel Palazzo Sitano has a spa and a steam room, as well as a garden.
Are there restaurants at or near Hotel Palazzo Sitano?
Yes, there's an onsite restaurant that offers local cuisine.
Does Hotel Palazzo Sitano have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Hotel Palazzo Sitano have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Palazzo Sitano like?
Hotel Palazzo Sitano is in Palermo Historical Center, a short 12-minute walk from Teatro Massimo and 2 minutes' walk from Piazza Marina.
Hotel Palazzo Sitano Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very Good
Oct 10, 2022
Good stay at Palazzo Sitano
The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay).
Room was well maintained and very clean.
Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up.
Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way).
We would go back..
David
David, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Aug 4, 2022
Location was good. WiFi was spotty.
Anthony
Anthony, 3-night romance trip
Verified Expedia guest review
2/10 Poor
Jul 18, 2022
Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem.
Johnnie
Johnnie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2022
Love Palermo
Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received.
Would recommend for sure and would return.
Zena
Zena, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jul 14, 2022
The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good.
Meredith
Meredith, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 11, 2022
A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!
Vasiliki
Vasiliki, 3-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jun 22, 2022
The hotel staff were excellent with us, friendly, offering advice and suggestions. The location was great for basing yourself in Palermo old town.
Riaz
Riaz, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 3, 2022
Friendly hotel, dark room
Friendly staff, great location, but room a bit dark with small window facing a close by building.
declan
declan, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Mar 24, 2022
Staff is Friendly
Jorge
Jorge, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 16, 2022
The hotel service was wxcellent and very friendly. However, I have found a sceleton of a mouse on my balcony and i would have expexted some kind of recompnsation for luck of i fection contro especially that mu 1 year old daughter was playing there
Justyna
Justyna, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 22, 2021
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 21, 2021
City centre palazzo
Very well placed hotel. Its clean and the bed are large and comfortable. Breakfast was OK with scrambled eggs and bacon as well as the usual pastries and deli things.
may
may, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 29, 2021
Great hotel in central Palermo
The hotel is very comfortable but some services not working because of COVID. The night manager was extremely helpful and spoke great English (morning staff don't) and was one of the most professional hotel managers I've met- any small problem he tried to fix. It's right in the centre of Palermo. I would reccomend it here
Verified traveler
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2021
Hugo
Hugo, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Sep 17, 2021
Excellent
Spacious room, central location and good breakfast. What else can you ask for?
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2021
Really good hotel and stuff for the price
Fantastic value for money in a great location. Really nice bed and shower.
Very kind staff both at front desk and breakfast. I’d go back
Ignacio
Ignacio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 14, 2021
Very nice hotel, great price.
jean-luc
jean-luc, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
Jun 9, 2021
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 28, 2020
Frits
Frits, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 15, 2020
Overall, a good place to stay. We booked what we thought was the best room in the hotel seemingly with paintings on the ceilings. No such luck! Ultimately, the room was adequate but far from special. Front desk staff were really helpful and attentive. However, no mention of our 10 euro food and beverage credit. Centrally located so close to everything you're likely to want to see. Good breakfast options.
BerniWilliams
BerniWilliams, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2020
Lucky
Lucky, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 25, 2020
Sweet but noisy
The hotel ia situated in the best possible location, at the start of the pedestrian zone. We were travelling by car and the hotel offered us a service for parking our car against payment in a parking garage. The breakfast was in the COVID atmosphere (served fully), but was very pleasant and the choice was quite big.
The only huge negative thing are the windows in the room. Our room overlooked the main street (which was charming at first), but the windows do not close completely and the noise in the room diring the night was really disturbing. We fall asleep somewhere round 2am, as the street below us got quieter.
So, if you choose this hotel, you definitely won't be disappointed, but be sure to ask for a room overlooking inner court.
Lidija
Lidija, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Jul 20, 2020
Forgettable
People were generally friendly at the hotel but a lot of negatives:
- Breakfast was pretty awful
- I paid for a superior room but the beds were pushed together to make a queen size, no padding to bridge the gap however
- Regardless, I had back pain after each sleep, the bed was not at all comfortable
- Parking rates are extortionate. On Hotels.com it says free, the hotel quoted 15-20 euro despite there being off-street parking for free nearby..
Eoin
Eoin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 7, 2020
Great place in great location with all the sights within walking distance. The staff was very kind and helpful