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Hotel Okura Kobe

4.0 star property
Waterfront hotel with 3 restaurants, near Meriken Park

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Photo gallery for Hotel Okura Kobe

Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board
View from room
Lobby
Front of property - evening/night
Experience the best of Kobe at Hotel Okura Kobe, with shopping on site and a serene garden. Unwind in the sauna, tee off at the driving range, or indulge in Chinese cuisine at one of three restaurants. Previous guests rave about this hotel's helpful staff and convenient location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Gym
  • Pool
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Outdoor tennis court
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Room service

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
The current price is ₩113,662
₩143,782 total
includes taxes & fees
May 7 - May 8

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Run of the House (Bed and Smoking types are not guaranteed)

Desk, blackout drapes, soundproofing, iron/ironing board

Run of the House (Bed and Smoking types are not guaranteed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Suite, Non-Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Twin Suite, Non-Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 74 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King or Double Suite, Smoking

King or Double Suite, Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

King or Double Suite, Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Triple Room, Non Smoking (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room, Non Smoking (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Double Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, Non Smoking (16-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon) | Desk, blackout drapes, soundproofing, iron/ironing board

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 58 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Suite, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Twin Suite, Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 74 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, Non Smoking (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room, Non Smoking (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Double Room, Non Smoking (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Main Floor Deluxe Queen Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Main Floor Deluxe Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Floor Standard Double Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Main Floor Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Western Room

Desk, blackout drapes, soundproofing, iron/ironing board

Japanese Western Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Authentic Floor Deluxe Queen Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Authentic Floor Deluxe Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Authentic Floor Deluxe Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Authentic Floor Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Floor Deluxe Triple Room Non smoking

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Main Floor Deluxe Triple Room Non smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Authentic Floor Standard Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Authentic Floor Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Floor Standard Twin Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Main Floor Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Authentic Floor Deluxe Triple Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Authentic Floor Deluxe Triple Room Non smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Run Of House

Desk, blackout drapes, soundproofing, iron/ironing board

Run Of House

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Queen Suite Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Queen Suite Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Authentic Floor Deluxe Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Authentic Floor Deluxe Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Main Floor Deluxe Twin Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Main Floor Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Suite Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Twin Suite Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Authentic Floor Standard Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Authentic Floor Standard Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Twin Suite Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Twin Suite Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Authentic Floor Standard Double Room

Desk, blackout drapes, soundproofing, iron/ironing board

Authentic Floor Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Floor Deluxe Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Main Floor Deluxe Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Main Floor Standard Triple Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Main Floor Standard Triple Room Non smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Main Floor Standard Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Main Floor Standard Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560

What's nearby

  • Meriken Park - 3 min walk - 0.3 km
  • Motomachi Shopping Street - 9 min walk - 0.8 km
  • Kobe Tower - 10 min walk - 0.8 km
  • Kobe Harborland - 11 min walk - 0.9 km
  • Kobe Anpanman Children's Museum & Mall - 13 min walk - 1.1 km

Getting around

  • Kobe Airport (UKB) - 18 min drive
  • Itami Airport (ITM) - 46 min drive
  • Kansai Intl. Airport (KIX) - 66 min drive
  • Kobe Minatogawa Station - 3 min drive
  • Kobe Station - 20 min walk
  • Kobe Sannomiya Station - 20 min walk
  • Minatomotomachi Station - 6 min walk
  • Hanakuma Station - 9 min walk
  • Motomachi Station - 10 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪SUNCHAGO BURGERS - ‬6 min walk
  • ‪coffee&zakka SHELBY - ‬6 min walk
  • ‪ぎょうざ大学元町店 - ‬3 min walk
  • ‪ワラジヤ - ‬10 min walk
  • ‪アリアンス・グラフィック - ‬5 min walk

About this property

Hotel Okura Kobe

Hotel Okura Kobe puts you in a great location, within just a 10-minute walk of Meriken Park and Kobe Tower. After visiting the health club for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. Other highlights include an indoor pool, an outdoor tennis court, and a sauna. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Minatomotomachi Station is 6 minutes and Hanakuma Station is 9 minutes.

Languages

English, Japanese
VISIBILITY

At a glance

Hotel size

    • 468 rooms
    • Arranged over 35 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property’s elevator will not be available from midnight to 5 AM on April 16, 2025.

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (JPY 1000 per night; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Transfers

    • Free train station shuttle from 8:30 AM to 9:30 PM

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • Tennis
  • Shopping

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1989
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Golf driving range on site
  • An indoor pool
  • Seasonal outdoor pool
  • Outdoor tennis court
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchairs available on site

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

MAIN BAR EMERALD(BAR) - Onsite bar.
SAZANKA(TEPPANYAKI) - This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
CAMELLIA(CAFE RESTAURANT) - This café serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO(JAPANESE) - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open select days.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 1900 for children

Renovations and closures

The property will be renovating from April 21 2025 to April 28 2025 (completion date subject to change). The following areas are affected:
  • Laundry facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for JPY 1265.0 per day

Parking

  • Self parking costs JPY 1000 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to August

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Frequently asked questions

Does Hotel Okura Kobe offer free cancellation for a full refund?

Yes, Hotel Okura Kobe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Okura Kobe?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at Hotel Okura Kobe?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Okura Kobe?

Yes. Self parking costs JPY 1000 per night. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Hotel Okura Kobe?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Okura Kobe and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Hotel Okura Kobe also has a health club and a garden.

Are there restaurants at or near Hotel Okura Kobe?

Yes, there are 3 onsite restaurants, featuring Chinese cuisine.

Does Hotel Okura Kobe have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Okura Kobe like?

Hotel Okura Kobe is located on the waterfront in Kobe City Centre, a short 6-minute walk from Minatomotomachi Station and 3 minutes' walk from Meriken Park. Travelers give top marks for the hotel's prime location.

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Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful hotel large clean rooms great breakfast and wonderful staff
Justine, 3-night trip

10/10 Exceptional

We really enjoyed our stay. The rooms are spacious and the view is spectacular.
Robert, 1-night trip

10/10 Exceptional

Great hotel!
This was the nicest hotel I’ve stayed in! I would recommend to anyone going to Kobe. Staff is friendly and spoke English well. Many nice places within walking distance too!
Anthony, 2-night trip

10/10 Exceptional

Great Breakfast
Kristen, 3-night trip

10/10 Exceptional

The rooms are big, the views are beautiful and the staff is very friendly!
William, 2-night trip

10/10 Exceptional

good view
good view
NGAN MING, 1-night trip

8/10 Very good

Spacious hotel
The hotel rooms were a great size for Japan and we were glad we chose to have the breakfast included. There was a language barrier but the staff did their best to help us. The free shuttle to Sannomiya station was really helpful and we used it several times
Winnie, 3-night trip

10/10 Exceptional

Great location and views from room. Excellent staff - very professional.
Catherine, 2-night trip

10/10 Exceptional

Lots of space and quiet. Friendly staff and cleanliness.
Nerry, 2-night trip

10/10 Exceptional

Great Location, beautiful city. Nice rooms and had a great view of the bay. Friendly staff.
Stephanie, 2-night trip

10/10 Exceptional

An outstanding hotel. Okura quality for only a fraction of the price of its sister hotel in Tokyo.
John, 4-night trip

10/10 Exceptional

Great hotel and service. A bit dated but the service and room were very nice.
Svein, 3-night trip

10/10 Exceptional

Clean, comfortable room with great views. Great location
John, 2-night trip

8/10 Very good

Need refurbish
Hotel need some refurbishing now
1-night trip

10/10 Exceptional

All around great hotel. Attention to details is exquisite. Awesome breakfast buffet. Cafe on the lobby floor has great pastries. Highly recommend
Mami, 2-night trip

10/10 Exceptional

The view is beautiful and the hotel offers many amenities
William, 1-night trip

10/10 Exceptional

Great location! Very nice breakfast. Staff was extremely helpful!
Donna, 7-night trip

10/10 Exceptional

Loved the location by the bay. Huge hotel. Very clean & spacious, a bit outdated though. Staff super friendly that go out of their way to help you.
Maria del Carmen, 1-night trip

10/10 Exceptional

Truly one of the best hotels I have stayed. Staff were well versed in English which made communication extremely easy. Hotel rooms were huge and comfortable, and there's tons of attractions nearby. Hotel also provides a shuttle bus service to bring guests to the city center, which is a very much appreciated service.
Wei Yen, 1-night trip

10/10 Exceptional

A wonderful stay
A wonderful 10 day stay exploring the Kobe, Osaka, Arima regions & Hiroshima . The breakfast buffet is excellent and Emerald Bar for a night cap . Our room was #2019 which is corner room Overlooking the harbor and surrounding areas.
Our room with a view
David, 10-night trip

10/10 Exceptional

Love this hotel as it is walkable to the main food street and also near the harbour. We drove and the only down side is the parking is chargable. The room size is good and i took the view of the harbour.
Gladys, 1-night trip

10/10 Exceptional

The room is good
Man, 1-night trip

8/10 Very good

Acceptable as a good hotel in Kobe
Guisheng, 4-night trip

10/10 Exceptional

Nice view of the Kobe Port, close to Mosaic, a big shopping /Eatery complex. Very good breakfast. Don't miss it.
Kai Kwong Lawrence, 1-night trip

8/10 Very good

Laundry facilities need to improve
Need to add more washing machines in the hotel.
WAI KWONG, 4-night trip