Sansuirou puts you within a 15-minute drive of Lake Ashi and Fuji-Hakone-Izu National Park. Guests will have free perks like WiFi, valet parking, and self parking. Other highlights at this luxurious ryokan include a bar/lounge and a garden.
Languages
Japanese
At a glance
Hotel size
57 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6 PM
Minimum check-in age: 20
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Onsite parking limited
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Bar/lounge
What to do
Hot springs
Shopping
Working away
Meeting room
Conference space
Services
Front desk (limited hours)
Free newspapers in lobby
Facilities
3 buildings/towers
Garden
Piano
Banquet hall
Room amenities
Be entertained
26-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Slippers
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Separate bathtub and shower
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Children's dinnerware
Coffee grinder
In-room dining only
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Sansuirou
Sansuirou Ryokan
Sansuirou Ryokan Yugawara
Sansuirou Yugawara
Sansuirou Ryokan
Sansuirou Yugawara
Sansuirou Ryokan Yugawara
Frequently asked questions
Does Sansuirou offer free cancellation for a full refund?
Yes, Sansuirou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sansuirou?
Sorry, pets aren't allowed.
Is parking offered on site at Sansuirou?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at Sansuirou?
Check-in start time: 3:00 PM; Check-in end time: 6 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Sansuirou and nearby?
Onsite recreation at Sansuirou includes hot springs. Sansuirou also has a garden.
What's the area around Sansuirou like?
Sansuirou is located by the river.
Popular attractions include Lake Ashi, which is 13 minutes away by car.
Sansuirou Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 19, 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 6, 2024
Delicious and beautifully presented meals served by friendly and helpful staff. Scenic onsen- a lovely stay.
Patricia
Patricia, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 12, 2023
Dennis Chi Mo
Verified Expedia guest review
2/10 Poor
Nov 3, 2019
MARISSA
MARISSA, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2019
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 2, 2019
It was an amazing and great experience. We planned to come here half way through our trip to relax on our honeymoon. The staff was friendly and a good amount knew English. They were very accommodating. My husband has size 11 feet so they got him bigger house shoes. The Onsen view was amazing. For a women go up early in the morning as the sun is rising and it is an amazing view. The food was not only stunning but tasted devine! It was a great place to relax for a few days before we headed into Tokyo. It was truly a wonderful experience and I highly recommend coming here.
KM
KM, 2-night romance trip
Verified Expedia guest review
2/10 Poor
Mar 26, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 26, 2019
Rooftop Onsen is breathtaking. One of the most calming, beautiful experiences of my life.
Verified traveler
1-night trip with friends
Verified Expedia guest review
2/10 Poor
Nov 14, 2018
Authentic Deception
This hotel had a very rustic(musty) experience. Unfortunately with our sons allergies and the staffs inability to understand that we requested to leave after only being there a few hours.I spoke with the manager(translator) that evening after dinner at which point I was led to believe that they would refund the second night. They checked us out first thing in the morning and we moved to another hotel. This was all seamless except for the fact that they did not refund the second night. When confronted by Hotels.com the hotel denied that we even checked out. This hotel is up a mountain in the middle of nowhere and in order to leave they need to call you a ride to the train station. They even packed our bags in the car for us. Checking in and leaving were the best part of the service. The staff were in tears over our experience and were very concerned for our child's safety. Management on the other hand was more concerned with getting us out and turning the room around. This hotel is not cheap and i am out over $900CAD.
Do not stay here.
Steven
Steven, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2018
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 31, 2018
Great Japanese experience. The hotel staff is very nice. Real enjoyed hot springs. 5-7p.m. free beer is a great deal.
Dima
Dima, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
Jun 9, 2018
Excellent place to Relax!
Excellent service and Ryokan! Staff were extremely attentive and helpful with our needs, would come back again!
Cheng
Cheng, 1-night romance trip
Verified Hotels.com guest review
4/10 Fair
May 4, 2017
No charm no restaurant no hotel life at all
Very expensive for what it is!
I didn't like this experience
I don't recommend this place
Far from everything and the building is ugly
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Mar 13, 2017
Very pretty hotel
Very remote location. Peaceful and relaxing. Recommend a private spa bath.
Rebekah
Verified Expedia guest review
8/10 Very Good
Aug 4, 2015
Expecting remote Ryokan
We were expecting remote Ryokan in romantic mountains but this one is a hot tourist place surrounded by other SPAs. Some of esthetics that we were looking for was lost. Food excellent and service is excellent.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
May 30, 2012
Amazing Experience
This is a traditional Japanese-style hotel room with traditional service. The room was fantastic and was the perfect size for two. We paid extra for a private bath on the balcony facing an amazing mountain with a creek below and waterfalls scattered throughout. Be prepared for traditional Japanese meals served in your room by an adorable, kimono-clad waitstaff. This place does not have many English speaking staff members, so it helps if you know some basic Japanese. However, if you don't know the language, it is still an incredible experience. Another thing to note is that this is ryokan is not in Hakone proper. You will need to take a train from Odawara Shinkansen station to Yugawara Station. After that it's about a 10 minute taxi ride to the hotel. While out-of-the-way, it was still a fantastic experience and we had a terrific time.
Jennie
Verified Hotels.com guest review
10/10 Exceptional
May 17, 2012
The best ryokan in Yugawara area
Very satisfied , very good food, very good room , The best service. Choose the room with private Onzen in the room.
Ronald
Verified Hotels.com guest review
8/10 Very Good
Jan 24, 2012
Very impressive
Good room (even it is too big for 2 peoples), very nice foods provided.
Most of all, very impressive service!