Second time back at Joya and nothing to disappoint even the most meticulous traveler. After staying at Aruga several times, I will now only stay at Joya. Excellent service, privacy, no annoying questions and awkward moments here. The rooms are spacious, comfy beds, super clean, pleasant staff and easy access to the gym next door. Much better to stay in Rockwell with the good restaurants, shopping, and safety. This hotel is located in an area one could definitely live in. Staff member Jill is excellent in guest relations. I had the most professional and hospitable experience dealing with her. Compared to New World Makati, Picasso and Aruga, this place has the most professional service.