Surtees

3.0 star property
Hotel with 2 bars/lounges, near St. James' Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surtees

Check-in/check-out kiosk
Deluxe Single Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Deluxe Double Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi
2 bars/lounges
Towels

Reviews

6.6 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 bars/lounges
  • Breakfast available
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Conference space
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Triple Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Shower/tub combination
Coffee/tea maker
Digital channels
Desk
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Shower/tub combination
Coffee/tea maker
Digital channels
Desk
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Shower/tub combination
Coffee/tea maker
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Dean Street, 12 - 2, Newcastle-upon-Tyne, ENG, NE1 1PG

What's nearby

  • Castle Keep - 2 min walk - 0.2 km
  • Newcastle-upon-Tyne Theatre Royal - 4 min walk - 0.4 km
  • The Glasshouse - 9 min walk - 0.8 km
  • Quayside - 11 min walk - 0.9 km
  • St. James' Park - 12 min walk - 1.1 km

Getting around

  • Newcastle Intl. Airport (NCL) - 15 min drive
  • Dunston Station - 6 min drive
  • Newcastle Central Station - 7 min walk
  • Manors Station - 9 min walk
  • Monument Station - 6 min walk
  • Central Station - 6 min walk
  • Central Station - 7 min walk

Restaurants

  • ‪Crown Posada - ‬1 min walk
  • ‪Brewdog - ‬1 min walk
  • ‪Miller & Carter - ‬2 min walk
  • ‪Empress Bar - ‬2 min walk
  • ‪Flares - ‬3 min walk

About this property

Surtees

Surtees offers a great location, putting you within a 15-minute walk of St. James' Park. Public transportation is just a short walk: Monument Station is 6 minutes and Central Station is 6 minutes.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • 2 bars/lounges
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Room amenities

Be entertained

  • 28-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed

Freshen up

  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: GBP 50 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 5.95 to 8.95 per person

Parking

  • Self parking is available for an extra charge

Policies

This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Surtees
Surtees Hotel Newcastle-upon-Tyne
Surtees Newcastle-upon-Tyne
Surtees Hotel
Surtees Newcastle-upon-Tyne
Surtees Hotel Newcastle-upon-Tyne

Frequently asked questions

Does Surtees offer free cancellation for a full refund?
Yes, Surtees does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Surtees?
Sorry, pets aren't allowed.
Is parking offered on site at Surtees?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Surtees?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Surtees?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.
What is there to do at Surtees and nearby?
Surtees has 2 bars.
What's the area around Surtees like?
Surtees is a short 6-minute walk from Monument Station and 12 minutes' walk from St. James' Park.

Surtees Reviews

Reviews

6.6

Good

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Very Good

Ross, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good Location
Good location for the city centre and the bars and restaurants of the Quayside. Parking on the doorstep. Suited my trip.
Martin, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Good Spot if you don't mind ear-plugs
The staff at the hotel allowed me to store my ruck-sack until my room was ready. The bed was comfortable, the bath/shower had endless hot water. On the downside, the windows are thin and starting at about 4 a.m. I heard everything going on outside including some sort of delivery (maybe food or laundry), and cars starting to arrive in the parking garage across the parking lot. The hotel provides ear-plugs, which helps. I came to watch a Newcastle match and found the 15-minute walk to the stadium to be very easy. As for things to see, I don't believe there's anything that's over 15 minutes walking distance from the hotel. Additionally, the lift does not work.
Christopher, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great location but pretty run down
Good location for getting to wherever you need to in the City but a pretty run down hotel.
David, 2-night trip
Verified Hotels.com guest review

6/10 Good

Great location, just needs a good refurbishment
Slap bang in the city centre, excellent for amenities and bars, restaraunts etc - But just an old tired hotel, needs a complete refurbishment that would cost gazillions, so a chain needs to take it over- Staff were nice and room was clean but just run down.
Calum, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Jane, 1-night trip
Verified Hotels.com guest review

6/10 Good

The staff are helpful, and the location of this hotel is great for local night life.
1-night business trip
Verified Expedia guest review

6/10 Good

Great location for the theatre and close to all the pubs and bars
1-night family trip
Verified Expedia guest review

10/10 Exceptional

A relaxing stay
A very comfy stay and lovely breakfast! A very peaceful location too.
C M, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lydia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely Little Hotel.
Lovely clean room and clean, comfy beds, nice and quiet although noisy outside, but I wear earplugs so not a problem.Great that breakfast is served until 10am, lovely selection of cold items, cooked breakfast made to order with “real” bacon by a lovely lady. One minor complaint about the shower tray being a bit tatty around the edges but other than that we had a lovely overnight stay and would definitely stay again.
Denise, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Not the most encouraging entrance to hotel - area is pretty grubby - but on exploring you are really well located to wander a lovely area of the city along the river etc.
2-night family trip
Verified Expedia guest review

4/10 Fair

Basic hotel
Very basic hotel not far off hostel
1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

4/10 Fair

I thought on first impression it looked rather dated and sad. Our room hadn't been cleaned or hoovered. Our bathroom had a dirty toilet and the shower dripped all night. This was a room given to us as ours was not ready at the time......... The room was a the side of the building so we heard most of the travelling night life and party goers
1-night romance trip
Verified Expedia guest review

6/10 Good

weekend stay
pretty average hotel - room fine - breakfast distinctly below average - very noisy location
Roger, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Convenient location. Wifi not quite stable.
Chun Pong, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great stay as always
This is the 2nd time I've stayed here and it's been comfortable and clean both times I've visited. It's convenient for the city centre, train station and National Express coach station. I'd happily stay here again.
Faye, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Night out accommodation
Group staying in Newcastle for an event. Fab location, we walked into town. Good value. Was pretty quiet for a central location. Right next to a car park. Ideal.
Kim, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

You get what you pay for
The Surtees hotel is cheap considering its in the centre of Newcastle. Why? Because its wedged between a railway line, an overpass, and a multi storey car park. It's on one of the busiest noisiest streets for nightlife, above a gentleman's club, and next to the cathedral whose bells toll loudly hourly. The entrance is at the back of the building behind the bins and poorly lit. There's no working lift, and it's fixtures and fittings are slightly scruffy at the edges. Having said all that, the young man who greeted me on reception was friendly and professional. The room I had on the top floor was huge, reasonably decorated, and very well equipped - more so than many more expensive hotels. And ear plugs are provided. It's also very convenient for the city centre - and some great bars and restaurants!
Anne, 2-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Laurie, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

great location
nice,clean and friendly, good value for money. stayed weekend of the great North run, so location was brilliant for us, nice and central.
vicky, 2-night trip
Verified Expedia guest review

8/10 Very Good

Characterful hotel.
Great location for city centre and sight seeing. Lovely room and kind helpful staff. Stay here.
1-night trip
Verified Expedia guest review