Dean Street, 12 - 2, Newcastle-upon-Tyne, ENG, NE1 1PG
What's nearby
Castle Keep - 2 min walk - 0.2 km
Newcastle-upon-Tyne Theatre Royal - 4 min walk - 0.4 km
The Glasshouse - 9 min walk - 0.8 km
Quayside - 11 min walk - 0.9 km
St. James' Park - 12 min walk - 1.1 km
Getting around
Newcastle Intl. Airport (NCL) - 15 min drive
Dunston Station - 6 min drive
Newcastle Central Station - 7 min walk
Manors Station - 9 min walk
Monument Station - 6 min walk
Central Station - 6 min walk
Central Station - 7 min walk
Restaurants
Crown Posada - 1 min walk
Brewdog - 1 min walk
Miller & Carter - 2 min walk
Empress Bar - 2 min walk
Flares - 3 min walk
About this property
Surtees
Surtees offers a great location, putting you within a 15-minute walk of St. James' Park. Public transportation is just a short walk: Monument Station is 6 minutes and Central Station is 6 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in rooms
Parking
Onsite self parking (fees apply)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast each morning (surcharge)
2 bars/lounges
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Meeting room
Conference space
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Room amenities
Be entertained
28-inch LCD TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Freshen up
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: GBP 50 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 5.95 to 8.95 per person
Parking
Self parking is available for an extra charge
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hotel Surtees
Surtees Hotel Newcastle-upon-Tyne
Surtees Newcastle-upon-Tyne
Surtees Hotel
Surtees Newcastle-upon-Tyne
Surtees Hotel Newcastle-upon-Tyne
Frequently asked questions
Does Surtees offer free cancellation for a full refund?
Yes, Surtees does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Surtees?
Sorry, pets aren't allowed.
Is parking offered on site at Surtees?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Surtees?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Surtees?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.
What is there to do at Surtees and nearby?
Surtees has 2 bars.
What's the area around Surtees like?
Surtees is a short 6-minute walk from Monument Station and 12 minutes' walk from St. James' Park.
Surtees Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.4/10
Staff & service
5.6/10
Amenities
6.2/10
Property conditions & facilities
Reviews
8/10 Very Good
Mar 13, 2020
Ross
Ross, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 12, 2020
Good Location
Good location for the city centre and the bars and restaurants of the Quayside. Parking on the doorstep. Suited my trip.
Martin
Martin, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Jan 15, 2020
Good Spot if you don't mind ear-plugs
The staff at the hotel allowed me to store my ruck-sack until my room was ready. The bed was comfortable, the bath/shower had endless hot water. On the downside, the windows are thin and starting at about 4 a.m. I heard everything going on outside including some sort of delivery (maybe food or laundry), and cars starting to arrive in the parking garage across the parking lot. The hotel provides ear-plugs, which helps. I came to watch a Newcastle match and found the 15-minute walk to the stadium to be very easy. As for things to see, I don't believe there's anything that's over 15 minutes walking distance from the hotel. Additionally, the lift does not work.
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 3, 2020
Great location but pretty run down
Good location for getting to wherever you need to in the City but a pretty run down hotel.
David
David, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 13, 2019
Great location, just needs a good refurbishment
Slap bang in the city centre, excellent for amenities and bars, restaraunts etc - But just an old tired hotel, needs a complete refurbishment that would cost gazillions, so a chain needs to take it over- Staff were nice and room was clean but just run down.
Calum
Calum, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 7, 2019
Jane
Jane, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 5, 2019
The staff are helpful, and the location of this hotel is great for local night life.
Verified traveler
1-night business trip
Verified Expedia guest review
6/10 Good
Aug 19, 2019
Great location for the theatre and close to all the pubs and bars
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2019
A relaxing stay
A very comfy stay and lovely breakfast! A very peaceful location too.
C M
C M, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 11, 2019
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2019
Lydia
Lydia, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 11, 2019
Lovely Little Hotel.
Lovely clean room and clean, comfy beds, nice and quiet although noisy outside, but I wear earplugs so not a problem.Great that breakfast is served until 10am, lovely selection of cold items, cooked breakfast made to order with “real” bacon by a lovely lady. One minor complaint about the shower tray being a bit tatty around the edges but other than that we had a lovely overnight stay and would definitely stay again.
Denise
Denise, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jul 9, 2019
Not the most encouraging entrance to hotel - area is pretty grubby - but on exploring you are really well located to wander a lovely area of the city along the river etc.
Verified traveler
2-night family trip
Verified Expedia guest review
4/10 Fair
Jun 3, 2019
Basic hotel
Very basic hotel not far off hostel
Verified traveler
1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
May 13, 2019
Verified traveler
2-night trip
Verified Expedia guest review
4/10 Fair
Apr 22, 2019
I thought on first impression it looked rather dated and sad. Our room hadn't been cleaned or hoovered. Our bathroom had a dirty toilet and the shower dripped all night. This was a room given to us as ours was not ready at the time......... The room was a the side of the building so we heard most of the travelling night life and party goers
Verified traveler
1-night romance trip
Verified Expedia guest review
6/10 Good
Apr 9, 2019
weekend stay
pretty average hotel - room fine - breakfast distinctly below average - very noisy location
Roger
Roger, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 3, 2018
Convenient location. Wifi not quite stable.
Chun Pong
Chun Pong, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2018
Great stay as always
This is the 2nd time I've stayed here and it's been comfortable and clean both times I've visited. It's convenient for the city centre, train station and National Express coach station. I'd happily stay here again.
Faye
Faye, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 1, 2018
Night out accommodation
Group staying in Newcastle for an event.
Fab location, we walked into town.
Good value.
Was pretty quiet for a central location.
Right next to a car park.
Ideal.
Kim
Kim, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Sep 20, 2018
You get what you pay for
The Surtees hotel is cheap considering its in the centre of Newcastle. Why? Because its wedged between a railway line, an overpass, and a multi storey car park. It's on one of the busiest noisiest streets for nightlife, above a gentleman's club, and next to the cathedral whose bells toll loudly hourly. The entrance is at the back of the building behind the bins and poorly lit. There's no working lift, and it's fixtures and fittings are slightly scruffy at the edges.
Having said all that, the young man who greeted me on reception was friendly and professional. The room I had on the top floor was huge, reasonably decorated, and very well equipped - more so than many more expensive hotels. And ear plugs are provided. It's also very convenient for the city centre - and some great bars and restaurants!
Anne
Anne, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 20, 2018
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 20, 2018
Laurie
Laurie, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 20, 2018
great location
nice,clean and friendly, good value for money.
stayed weekend of the great North run, so location was brilliant for us, nice and central.
vicky
vicky, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 9, 2018
Characterful hotel.
Great location for city centre and sight seeing. Lovely room and kind helpful staff. Stay here.