The Trans Luxury Hotel Surabaya
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The Trans Luxury Hotel Surabaya features a free kids' club and puts you within a 15-minute drive of Pakuwon Mall. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or body scrubs. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a health club. The property is just a short walk to public transportation: Kertomenanggal Station is 3 minutes away.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Spa
- Free parking
- Free WiFi
- Restaurant
- Connecting rooms available
Main amenities (12)
Main amenities (12)
- Housekeeping (on request)
- 3 restaurants and bar/lounge
- Full-service spa
- 2 outdoor pools
- Theme park character encounters
- Breakfast available
- Free children's club
- Health club
- Valet parking
- Children's pool
- Pool bar
- Children's club
For families (6)
For families (6)
- Children's pool
- Children's club (free)
- Theme park character encounters
- Rollaway/extra beds
- Connecting/adjoining rooms available
- Private bathroom
Room options
Check availability for these dates
View all photos for Premier Room
Premier Room
- City view
- 40 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Club Premier Room
Club Premier Room
- City view
- 40 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Celebrity Suite Room
Celebrity Suite Room
- City view
- 80 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Standard Twin Room
Standard Twin Room
- City view
- 1 bedroom
- Sleeps 4
- 1 Large Twin Bed
- Free WiFi
View all photos for Club Twin Room, City View
Club Twin Room, City View
- City view
- 40 sq m
- 1 bedroom
- Sleeps 2
- 1 Large Twin Bed
- Free WiFi
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About the neighborhood
Jl Ahmad Yani No 260, Menanggal, Kec Gayungan, Surabaya, Jawa Timur, 60234
What's nearby
- City of Tomorrow - 9 min walk - 0.8 km
- Pelita Harapan University Surabaya - 11 min walk - 0.9 km
- Petra Christian University - 15 min walk - 1.3 km
- Al Akbar Mosque - 6 min drive - 3.0 km
- Universitas Islam Negeri Sunan Ampel Surabaya - 10 min drive - 3.1 km
Getting around
- Surabaya (SUB-Juanda) - 25 min drive
- Surabaya Gubeng Station - 22 min drive
- Surabaya Pasar Turi Station - 25 min drive
- Tandes Station - 33 min drive
- Kertomenanggal Station - 3 min walk
- Train station drop-off (surcharge)
- Train station pick-up (surcharge)
- Shopping center shuttle (surcharge)
- Bus station shuttle (surcharge)
Restaurants
- Senewen Time - 5 min walk
- Pepper Lunch - 1 min walk
- Soto Seger Mbok Giyem - 3 min walk
- The Coffee Bean and Tea Leaf - 1 min walk
- Kimukatsu - 1 min walk
About this property
The Trans Luxury Hotel Surabaya
- The Trans Luxury Hotel Surabaya features a free kids' club and puts you within a 15-minute drive of Pakuwon Mall. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or body scrubs. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a health club. The property is just a short walk to public transportation: Kertomenanggal Station is 3 minutes away.
At a glance
Hotel size
- 249 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 17
- Check-out time is noon
Special check-in instructions
- This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 17
Children
- Children aged 6 and younger eat free breakfast
- No cribs (infant beds)
- Free children's club
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 25+ Mbps)
Parking
- Free secured, covered onsite self parking
- Secured onsite valet parking (IDR 50000 per stay)
Transfers
- Train station shuttle on request (available at scheduled times)*
- Bus station shuttle*
Offsite
- Shopping center shuttle*
Other information
- Designated smoking areas (fines apply)
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
- 3 restaurants
- Bar/lounge
- Poolside bar
- Private dining
Traveling with children
- Free children's club
- Children's pool
- Theme park character encounters
- Lifeguard on site
What to do
- Access to nearby outdoor pool
Working away
- Meeting rooms
- Conference space
Services
- 24-hour front desk
- Concierge services
- On-site car rental
- Luggage storage
- Pool loungers
- Pool umbrellas
Facilities
- Built in 2019
- Health club
- 2 outdoor pools
- Shopping mall on site
- Bicycle parking
- Full-service spa
- Massage/treatment rooms
Accessibility
- Accessible bus station shuttle
- Accessible train station shuttle
Room amenities
Be entertained
- 55-inch Smart TV
- Premium digital channels
- Pay movies
Home comfort
- Air conditioning
- Ceiling fan
- Electric kettle
- Slippers
- Iron/ironing board (on request)
Sleep well
- Soundproofed rooms
- Turndown service
- Premium bedding
- Rollaway/extra bed (surcharge)
What to enjoy
- In-room massage
Freshen up
- Private bathroom
- Separate bathtub and shower
- Rainfall showerhead
- Soap and shampoo
- Hair dryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Free WiFi (speed of 25+ Mbps)
- Phone
- Electrical adapters/chargers
Food and drink
- Champagne service
- Meal delivery service
- Free bottled water
- Highchair
- Free tea bags/instant coffee
More
- Housekeeping on request
- In-room safe
- Connecting/adjoining rooms available
- Guidebooks/recommendations
- Restaurant dining guide
Special features
Spa
The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Fees & policies
Refundable deposits
- Deposit: IDR 1000000 per accommodation, per night
Optional extras
- Buffet breakfast is offered for an extra charge of approximately IDR 348000 for adults and IDR 180000 for children
- Shopping center shuttle service is offered for an extra charge
Children & extra beds
- Rollaway beds are available for IDR 605000.0 per night
Parking
- Secured valet parking costs IDR 50000 per stay
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 55110, 9120106652913
Frequently asked questions
Is there a pool at The Trans Luxury Hotel Surabaya?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Trans Luxury Hotel Surabaya?
Sorry, pets aren't allowed.
Is parking offered on site at The Trans Luxury Hotel Surabaya?
Yes, there's free self parking.
What are the check-in and check-out times at The Trans Luxury Hotel Surabaya?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at The Trans Luxury Hotel Surabaya and nearby?
The Trans Luxury Hotel Surabaya has 2 outdoor pools and a spa, as well as a health club and access to a nearby outdoor pool.
Are there restaurants at or near The Trans Luxury Hotel Surabaya?
Yes, there are 3 onsite restaurants.
What's the area around The Trans Luxury Hotel Surabaya like?
The Trans Luxury Hotel Surabaya is in the heart of Surabaya, a short 3-minute walk from Kertomenanggal Station and 13 minutes' walk from Petra Christian University.
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