2/10 Poor
Nov 8, 2017
Not recommended for winter!
We spent two nights in this hotel in early November. Rooms were spacious but very cold! Marble floors, no carpets, bad insulation (single glazed windows) and small radiators which were on for just 14 hours per day - and not in the night (23.00-07.00)! After waking up freezing in the middle of the first night, and having an 1-year old baby that we didn't want to get sick, we kindly asked the owner to keep the heating on throughout the second night, even if that meant less heating hours during the day. She agreed very reluctantly, as we were ready to cancel our second night's stay, but it was proven that she was lying in our face! In the second night the exact same heating timetable was followed (no heating between 23.00-07.00), causing another bad night's sleep. There was also loud music coming from a nearby club (it was Saturday night) that made things even worse. Absolutely not recommended for winter (or late autumn), and very unprofessional behaviour from the owner's side!
Paraskevas
Paraskevas, 2-night family trip
Verified Hotels.com guest review