Oh boy, this hotel... The only thing good about it was the breakfast! And the location; close to the pearl market, red theatre, temple of heaven, and metro line. Breakfast was all Chinese style and we loved it, plus it was free. Check in and out was slow, took multiple people. The layout is confusing and there's random unmarked inclines hidden in the hallways, my husband tripped on one. Elevator is ridiculously slow. Our room was large and weird, there was no private space- the bathroom was completely open to the whole room, even the toilet! We've been married 9 years but I still like my private time on the toilet. There was a leak under the sink into the carpet with no way to access and fix it. The lighting was terrible. I don't believe it's sound proof as I could hear everyone in the halls and outside. Every night we limped back in from a long day exploring, got all the way to our room, just to find the key didn't work. 3 nights! The desk acted like it's a common complaint and no big deal. We also noticed numerous times where there were a few employees at the desk yet they would not answer the phone or assist guests. We're not picky, but this hotel was pretty terrible on multiple accounts. I wouldn't stay here again, and I don't say that sort of thing often.