Mateo!! Mateo was so wonderful, a great ambassador to Rome! He welcomed us at the hotel, provided us a map and local insights, and made us feel comfortable and relaxed! The room was clean, linen fresh, bathroom clean and roomy. The location is perfect, right on the bus route and close to the metro. Wonderful restaurants for breakfast and dinner right next door. The AC is cold and worked great! The bed was firm, but after 3 weeks in Italy we have come to the conclusion that this is a norm; ALL the beds are firm. Some may prefer this.