If you communicate with the property, as they ask in their welcome email, they will get in touch with you as your arrival time gets closer. Upon arrival, it was obvious that this was a very popular and lively part of town. The staff was helpful, kind, and willing to speak in both Spanish and English, to fit our needs. It was a well-kept property with very thorough cleaning from the ladies who keep everything running. The beach is two blocks away, passing restaurants, shops, and so much more! For those who want a quiet experience, this may not be the most suitable. There is a lot going on and the bars/nightlife can go for a while, just adding into the charm of this Olas Altas. Would highly recommend!