When you stay at Ascotia off Queen, you'll be within a 15-minute walk of Queen Street Shopping District and Sky Tower. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, Auckland Ferry Terminal and Mt. Eden are just a 5-minute drive away. Fellow travelers love the helpful staff and location.
Languages
Chinese (Mandarin), English, Filipino
At a glance
Hotel size
82 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Secured onsite self parking (NZD 35 per night)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Water dispenser
What to do
Bicycle tour information
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Windsurfing nearby
Scooter/moped rentals nearby
Skydiving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1996
Safe-deposit box at front desk
Television in common areas
Bicycle parking
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch plasma TV
Satellite TV channels
Home comfort
Heating
Fan
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Free local calls
Food and drink
Refrigerator
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Refundable deposits
Deposit: NZD 250.00 per stay
Breakage deposit: NZD 250.00 per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 20 for adults and NZD 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.15 percent
Renovations and closures
The following facilities or services will be unavailable from March 7 2023 to March 6 2025 (dates subject to change):
Breakfast
Dining venue(s)
Children & extra beds
Cribs/infant beds are available for NZD 25 per night
Rollaway beds are available for NZD 35 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Parking
Secured self parking costs NZD 35 per night
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.
Also known as
Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland
Frequently asked questions
Does Ascotia off Queen offer free cancellation for a full refund?
Yes, Ascotia off Queen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ascotia off Queen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ascotia off Queen?
Yes. Self parking costs NZD 35 per night. Parking spots may be limited.
What are the check-in and check-out times at Ascotia off Queen?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Ascotia off Queen?
No, this hotel doesn't have a casino, but SkyCity Casino (14-min walk) is nearby.
What is there to do at Ascotia off Queen and nearby?
Have fun with nearby activities like cycling, boat tours, and fishing. Additional recreation nearby includes casino gaming, ecotours, and segway rentals.
Are there restaurants at or near Ascotia off Queen?
Yes, there's an onsite restaurant. The dining venue will be unavailable from March 7 2023 to March 6 2025 (dates subject to change).
What's the area around Ascotia off Queen like?
Ascotia off Queen is in Auckland Central Business District, a short 1-minute walk from Queen Street Shopping District and 13 minutes' walk from Sky Tower. Travelers say that the hotel is in a great location.
Ascotia off Queen Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 10, 2024
great place to stay
the lovely lady at reception is A1 for service and always makes you welcome.Thank you so much
dave
dave, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 17, 2024
Heat pump/air conditioning wasn't working so a small Living and Co heater was in tthe room. Very cold draft coming through the main door (had to use a towel to stop this) with very cold fans operating continuously in the bathroom and side room where fridge and closest was.
Free wine and treats provided
J
J, 2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 21, 2024
Be aware they apply additional costs for paying online via credit card. This is not clearly stated when booking through Hotels.com.
John
John, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 8, 2024
Like. Property close to CBD.
Not like. Rooms are tiny
Petrus
Petrus, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 8, 2024
A good place to stay
A basic but comfortable hotel with friendly staff. Centrally located and at a good price
Roger
Roger, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 7, 2024
Stayed for 5 nights on a double room at 7th floor. Very convenient location, walking distance to nice restaurants and cafes, close to public transport, close to a public park and the room came with the Sky Tower view. I will be more than happy to stay here again in the future.
ANDREW
ANDREW, 5-night trip
Verified Hotels.com guest review
6/10 Good
Sep 3, 2024
Robert
Robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 3, 2024
Good staff.
Cheng Tih
Cheng Tih, 7-night trip
Verified Expedia guest review
6/10 Good
Sep 1, 2024
David
David, 2-night trip
Verified Expedia guest review
6/10 Good
Sep 1, 2024
Nic
Nic, 7-night trip
Verified Lastminute guest review
8/10 Very Good
Aug 25, 2024
Had a nice stay. Thank you
Alan
Alan, 7-night trip
Verified Expedia guest review
2/10 Poor
Aug 21, 2024
Staff made my sister feel extremely unsafe by giving her room keys to people that she specifically asked not to give to. Her name was booked under the stay therefore the staff had no right giving the key to anyone else but her! They weren’t understanding at all towards my sister with her requests as her bond money has been stolen for her all because the staff didn’t listen and understand to the requests she was asking from them. Terrible and very unprofessional staff. Would never recommend this place because of staff behaviour.
Timaima
Timaima, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 17, 2024
I like that they change the sheets less frequently which saves money . If it is your own sheets they dont need changing every day and I d rather save the money . 24 hour check in is also good.
Rebecca
Rebecca, 1-night trip
Verified Wotif guest review
8/10 Very Good
Aug 17, 2024
Dont eat there it was terrible
irene
irene, 1-night trip
Verified Wotif guest review
8/10 Very Good
Aug 5, 2024
Good place to stay.
Henk
Henk, 5-night romance trip
Verified Wotif guest review
10/10 Exceptional
Jul 29, 2024
emma
emma, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 29, 2024
Ratema
Ratema, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 28, 2024
.
Ash
Ash, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2024
Good hotel, sharp price
This is a conveniently located hotel, that’s clean and comfortable at a very good price. The rooms are small and as a converted office building are sometimes awkwardly shaped but they have everything you need.
Roger
Roger, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 26, 2024
Geoffrey
Geoffrey, 3-night trip
Verified Expedia guest review
2/10 Poor
Jul 26, 2024
Never recommended..
Mandeep Singh
Mandeep Singh, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
Clean
Shawn
Shawn, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 25, 2024
Cherise
Cherise, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 23, 2024
Shawn
Shawn, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 20, 2024
It is an acceptable place to stay in the city. We have had to wait outside the building as we checked in late. The staff on the front desk was on the phone, saw us but there was no mechanism for him to open the door. We have had to ask someone else who happened to be going in to let us in. Car parking is expensive but at least it is an option. Room was small but ok, relatively clean for its age. Tea coffee in the room but not filled everyday. Walls ware thin. Party in the next room went on till 2am, didn’t stop even when banging on the wall.