I booked a double room for 10 nights in the Benikea Nobel Hotel in Insadong, Seoul. I was given room 205. It was 20 metres square as per the advertisement but felt smaller because space was taken up by an entrance lobby. There was a computer in the room as well as free wi-fi but no wardrobes or drawers for clothing or facilities to place our suit cases. On day one we noticed that the 4 way shower was not working, only the hand held shower worked. We advised reception and we had to remind them again on day 2. On day 3 when we enquired, we were told that it could not be fixed. We also adised the hotel of a really bad sewerage smell coming from the bathroom. They said that would look at a room change. Because we were out touring during the day, we had to wait another day for a room change. the rooms offered were inferior, so we stuck with the sewerage smelling room and kept the bathroom door closed and the exhaust fan going 24/7. We opened the bedroom window, which looked at a brick wall, to ventilate, but noise from the next door taekwando facility and mosquitoes limited the time we could air our bedroom. The beds are very firm and we found it not to our liking and rather uncomfortable.