6/10 Good
Dec 26, 2024
The door
The customer service was nice the only complaint I have is that the door doesn’t exactly close all the way leaving a pretty good gap under the door where air comes in and I could literally stick my big toe under the door and the towels and washcloth and linens looked bad, I always bring my own towels and washcloths but what if I didn’t. Also, I wasn’t aware that I would be charged a few after booking and paying for my room already, they said it was just in case there was any damages. I’ve booked online for years and have NEVER had to swipe my card again onsite when my card is already on file, but ok 😊
Jeanelle
Jeanelle, 2-night trip
Verified Hotels.com guest review