Lotte City Hotel Jeju puts you within a 10-minute drive of Dongmun Market. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at C`cafe, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a fitness center and a bar/lounge. Fellow travelers love the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
255 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
It is the property’s policy that children under 19 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Shopping
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2014
ATM/banking
Safe-deposit box at front desk
Fitness center
An outdoor pool
Accessibility
Elevator
Room amenities
Be entertained
42-inch LED TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
C`cafe - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
C`Lounge - This bar is located by the pool. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Pool fee: KRW 12000 per person, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately KRW 30000 for adults and KRW 25000 for children
Policies
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property's rooftop outdoor pool is closed periodically due to weather conditions.
This property does not provide disposable personal items, such as toothbrush and toothpaste.
Also known as
Lotte City Hotel Jeju
Lotte City Jeju
Lotte Hotel Jeju City
Lotte Jeju City Hotel
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte City Hotel Jeju Hotel
Lotte City Hotel Jeju Jeju City
Lotte City Hotel Jeju Hotel Jeju City
Frequently asked questions
Does Lotte City Hotel Jeju offer free cancellation for a full refund?
Yes, Lotte City Hotel Jeju does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lotte City Hotel Jeju?
Yes, there's an outdoor pool.
Are pets allowed at Lotte City Hotel Jeju?
Sorry, pets aren't allowed.
Is parking offered on site at Lotte City Hotel Jeju?
Yes, there's free self parking.
What are the check-in and check-out times at Lotte City Hotel Jeju?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Lotte City Hotel Jeju?
No, this hotel doesn't have a casino, but Paradise Casino (10-min walk) is nearby.
What is there to do at Lotte City Hotel Jeju and nearby?
Lotte City Hotel Jeju has an outdoor pool and a fitness center.
Are there restaurants at or near Lotte City Hotel Jeju?
Yes, C`cafe offers local and international cuisine, ocean views, and poolside dining.
Does Lotte City Hotel Jeju have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Lotte City Hotel Jeju like?
Lotte City Hotel Jeju is in Yeon-dong, a short 7-minute drive from Jeju Intl. Airport (CJU) and 10 minutes' walk from Paradise Casino. Travelers say that the hotel is in a great location.
Lotte City Hotel Jeju Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 26, 2025
kwang nam
kwang nam, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Good hotel to stay.
The room and services are good.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
Conveniently located at city center and near the airport.
Rooms a smaller compared to other Lotte hotels I’ve stayed at but bed was comfortable
Ample free parking.
Jessica
Jessica, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 26, 2024
Clean, comfortable and central
A very pleasant stay in a nice area of town. Will definitely stay again
Adam
Adam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Jeju city stay
I booked a deluxe room with Mountain view but it was the corner room with a quarter of Mt Halla and half the ocean view on the 19th floor. The predominant view is the ugly tall building called ‘Dream Tower’.
So if you want a view of either mountain Halla or the ocean, avoid the corner room.
Otherwise all was good.
The free shuttle service to the airport (less than 10 minutes) was great.
Mi Kyung
Mi Kyung, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 4, 2024
Jeju Accommodation
Good location to foods and shopping.
Chan
Chan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
wee chew
wee chew, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Pretty good
It was pretty good service and clean
but coin laundry was bad - dryer not working coin change also had problem
Jeanrok
Jeanrok, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 14, 2024
Steve
Steve, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Excellent location and very nice hotel
Jesenko
Jesenko, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
woolin
woolin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Lotte hotel
Fantastic place and location, service is best and price is reasonable.
Kian Chuan
Kian Chuan, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 27, 2024
lynn
lynn, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 26, 2024
Breakfast buffet was a bit expensive but our stay here was very comfortable
Rae
Rae, 3-night trip
Verified Expedia guest review
8/10 Very Good
Oct 25, 2024
Very good location, easy parking, shop around area and restaurants.
young
young, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 25, 2024
Jihoon
Jihoon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
Easy to get to from the airport (10 mins bus ride). The staff were friendly and really helpful. The room is a little dated but the bathroom is lovely. I paid to use the pool and sauna, which is well worth it. Would happily stay here again.
Yasmin
Yasmin, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 20, 2024
I don't think it's a lotte problem but it's a good desert for good food and selection. Not hotels fault.
Dennis
Dennis, 5-night trip
Verified Expedia guest review
8/10 Very Good
Oct 19, 2024
Donghak
Donghak, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2024
No facility for making coffee. Had to go out to buy coffee every morning. Not enough storage space for our clothing or hangers. Had to request a couple of hangers. The housecleaning were very good and everything was clean in the room. The best part of our stay was the dining facility on the 22nd floor. Very good breakfast for what we paid. Good value, economic for the week's stay.
Gabriella
Gabriella, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 16, 2024
Every thing is convenient and the hotel is clean and kind.
Don
Don, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 15, 2024
Staff was great and the room was clean, convenient, and comfortable. Only semi-negative thing I would say is our room was starting to look a bit dated and could likely use an update.
Mark
Mark, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 11, 2024
Convenient location but the hotel facilities were a bit dated . We asked to switch to an equivalent room upon arrival but were told bluntly that rooms of the same tier would require additional payment upfront. Also the non-Korean breakfast offering was limited .