Cobá Sur Av. & Mercurio St., Centro, Tulum, QROO, 77780
What's nearby
Tulum National Park - 10 min walk - 0.9 km
Gran Cenote - 5 min drive - 4.6 km
Tulum Mayan Ruins - 7 min drive - 3.3 km
Las Palmas Public Beach - 10 min drive - 4.2 km
Playa Paraiso - 12 min drive - 5.1 km
Getting around
Tulum Intl. Airport (TQO) - 49 min drive
Cancun Intl. Airport (CUN) - 90 min drive
Airport shuttle (surcharge)
Restaurants
Starbucks - 9 min walk
La Coqueta - 8 min walk
Boston’s Tulum - 3 min walk
Carl's Jr. - 7 min walk
Azul Cafe - 4 min walk
About this property
Hotel & Hostel El Punto
At Hotel & Hostel El Punto, you'll be just a 5-minute drive from Tulum National Park and Gran Cenote. An outdoor pool and a terrace are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 4 percent for credit card payments
The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Shared microwave
Shared refrigerator
Water dispenser
What to do
Beach nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Facilities
Built in 2015
Garden
Picnic area
Terrace
Library
An outdoor pool
Outdoor furniture
Traditional architecture
Room amenities
Home comfort
Window screens
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Shared kitchen access
Oven
Cookware, dishes, and utensils
Blender
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of USD 10 (subject to availability)
Credit card charges are subject to an extra charge of 4 percent
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
El Punto Tulum
Hostel & Hotel El Punto
Hostel & Hotel El Punto Tulum
Hotel Hostel El Punto Tulum
Hotel Hostel El Punto
Hostel Hotel El Punto
Hotel & Hostel El Punto Tulum
Hotel & Hostel El Punto Hostal
Hotel & Hostel El Punto Hostal Tulum
Frequently asked questions
Does Hotel & Hostel El Punto offer free cancellation for a full refund?
Yes, Hotel & Hostel El Punto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel & Hostel El Punto?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel & Hostel El Punto?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel & Hostel El Punto?
Sorry, there's no onsite parking at Hotel & Hostel El Punto.
Is airport shuttle service offered by Hotel & Hostel El Punto?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel & Hostel El Punto?
Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 10 (subject to availability).
What is there to do at Hotel & Hostel El Punto and nearby?
Hotel & Hostel El Punto has an outdoor pool and a picnic area, as well as a garden.
What's the area around Hotel & Hostel El Punto like?
Hotel & Hostel El Punto is in Tulum City Center, a short 10-minute walk from Tulum National Park and 9 minutes' walk from Hunab Lifestyle Center.
Hotel & Hostel El Punto Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
6.0/10
Amenities
6.8/10
Property conditions & facilities
Reviews
10/10 Exceptional
Feb 29, 2020
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Nov 17, 2019
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
May 6, 2019
Hot in Tulum
It was so hot and the fans didn't help. Apparently only the hotel part has air conditioning, not the hostel. Plus, there were mosquito nets around the beds which were needed because of all the mosquitos, but it made it even hotter. Very uncomfortable stay.
mark
mark, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2018
andres
andres, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 28, 2017
Fine fortune or two nights
Stay was fine but they played loud dance music of dubious quality until 11.00pm. When we wanted to sit at the front to drink a beer we had bought from the local supermarket we were told we had to move to the back of the hotel area behind a fence with no view of the road. Their bar at this time was completely empty so we were not doing any harm.
Verified traveler
2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Nov 27, 2017
Nice place. Quiet.
It's a nice place.. Great access to the beaches and a few shops near bye. Staff are friendly. Place was very quiet when I was there so that might be good. Hotel overall is aesthetically pleasing. Only thing I did not like was the traffic going by at night. The road to the beach is pretty busy at all hours.
Verified traveler
3-night trip
Verified Orbitz guest review
6/10 Good
Nov 19, 2017
Great staff, quiet location
Staff were super helpful with anything you need, bar and restaurant on location are great (best French toast I’ve had). Away from town so nice and quiet at night
austin
austin, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 11, 2017
Saul
Saul, 5-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 25, 2017
Centrally located and beautiful grounds
The comfort rooms at this place are a good alternative and reasonably priced. The grounds are very thoughtfuly arranged and there is a small pool. I really liked the location on Coba road. It's on the edge of town and on the road/bike path to the beach. Since we spend most of our time away day Tripp this was perfect as we only slept there. It seemed ok to hang with a good vide and community kitchen and nice restaurant and bar. No frills.
nicky
Verified Orbitz guest review
6/10 Good
Feb 25, 2017
Love Tulum!!
Staff was very helpful and accommodating. We arrived late and they opened the restaurant for us and made sure we were comfortable. Great location for the price. Easy walk to town and bike ride to the beach.
Kristin
Verified Hotels.com guest review
8/10 Very Good
Jan 3, 2017
Craig
Verified Hotels.com guest review
6/10 Good
Jul 7, 2016
we liked the staff, comfy outside areas. The pool did not have clear water, was a bit small but was refreshing on super hot day. liked the fact it had a kitchen.
Verified traveler
Verified Hotels.com guest review
6/10 Good
Feb 27, 2020
Good location and tricky neighbor
The hotel & hostel are located very good on the way to the beach and zona hotelara. Unfortunately hotel part is next to the neighborhood that is loud for most of the day and night. Lack of the window, mirror under the shower (in place of the window) and tiny hole in the wall in the bedroom, makes you fell like there's a party at your place for most of the day and night.
Piotr
Piotr, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 7, 2020
La atención en recepción y el trato no es el adecuado cuando se busca un espacio confortable, ademas la habitación que nos toco el baño era demasiado pequeño a tal grado que no podia uno cambiarse de ropa dentro del baño
Verified traveler
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2020
Excelente ubicación cerca de la playa
Perfecta ubicación en la avenida principal que va a la playa, cerca de restaurantes y compras.
Alfonso
Alfonso, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 5, 2020
El establecimiento NO ACEPTA TARJETA DE CRÉDITO. (Evaden impuestos.
El baño tuvo fuga en WC, además la regadera suelta un mini chorro de agua q obliga a pegarse a la pared para bañarse. Jamás tuvimos la atención del servicio de mantenimiento.
Jamás regresaría.
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2019
Ubicacion inmejorable!
Hermoso lugar para dormir en Tulum. Si te gusta el estilo mochilero y no tienes problemas para compartir espacios este es el lugar perfecto. Conocerás mucha gente interesante. La ubicación es inmejorable y las personas que lo atienden son amables. Ambiente íntimo. Puedes usar la piscina para refrescarte después de un caluroso día y también las mañanas tomar un café en la galería techada con vista al jardín. Limpio y con todo lo necesario.
Verified traveler
3-night trip
Verified Hotels.com guest review
6/10 Good
May 17, 2019
Guter Service, schwaches Zimmer
Zimmer im schlechten Zustand, dafür zu teuer. Sehr laut.
Tim
Tim, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
May 3, 2019
Très bon rapport qualité prix.
Très joli petit hôtel, la personne a l’accueil est très sympa.
La chambre en béton fait à la fois moderne et jolie.
Il n’y a pas de parking mais on peut se garer devant l’hotel facilement
Seuls petit bémol : les alentours pas vraiment charmants, il faut se déplacer pour faire des achats et un peu de musique tard le soir.
nicolas
nicolas, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Apr 25, 2019
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Aug 6, 2018
Muy...muy regular
Regular...alberca muy chica
Verified traveler
3-night family trip
Verified Hotels.com guest review
2/10 Poor
Jun 6, 2018
La regadera Está horrible te lastima
Mosquitos por todos lados
No es buena a opción si buscas descansar ya que hay un bar en la entrada
No cuenta con televisión
no te preguntan si deseas servicio de.limpieza en la habitación
Xochitl
Xochitl, 2-night romance trip
Verified Hotels.com guest review
6/10 Good
May 18, 2018
Buena ubicacion en Tulum
Estuve en el dormitorio compartido y en genereal todo bien, sin embargo,podrian considerar colocar una regadera extra para no esperar tanto tiempo.
Ricardo
Ricardo, 3-night trip
Verified Expedia guest review
8/10 Very Good
Apr 16, 2018
Muy buena ubicación del centro de Tulum y la Playa el concepto de hostal muy bien lo recomiendo Costo y Beneficio.
Jorge
Jorge , 1-night trip
Verified Expedia guest review
2/10 Poor
Jan 6, 2018
Très mal situé, bruyant et vetuste
Très mauvais hôtel, situé à un carrefour très très passant et bruyant. Les chambre sont juste des petites cases, carrelage cassé ou dalle, pas propre et vetuste. Bref, grosse arnaque au regard du prix. Nous ne sommes même pas restés.