The staff was personable and respectful, and I appreciated their responsiveness to my inquiries. The room was simple and basic, which was exactly what I needed. A major plus is that they allow pets, which is important to me since I travel with my two fur babies. I greatly appreciate hotels that welcome animals without charging extra fees. However, despite these positive aspects, it’s hard to overlook the lack of cleanliness in the room. There was a noticeable amount of dirt and hair throughout, particularly in the bathroom, shower, and on the bed. Cleanliness is essential, regardless of the price point, and this is the primary reason for my rating. Hygiene should be maintained consistently, whether the room costs $100 or $300.
In conclusion, while the staff and pet-friendly policy were commendable, the overall experience was significantly impacted by the lack of cleanliness. Hygiene is non-negotiable, and I hope this is addressed for future guests. With attention to this area, the hotel has the potential to offer a much more pleasant stay.